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Gregory J.
Solo travelers
Australia,
August 6, 2013
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Experience spoilt by check-in
Clean facilities, large room, good breakfast
6
On check-in I presented my credit card as usual, for incidentals (room service etc.)
By chance I discovered that the hotel had frozen $100 from my savings account.
This amount represented a bond or room guarantee, but was deducted without my prior
knowledge and approval. I was assured that I would get the $100 back within 24 hours
of leaving the hotel. It took five working days dear, Florence, not 24 hours.
I advise people to ask if a bond is payable upon check-in and how much is required.
Then check your banking details as soon as practicable, any discrepancy should be
reported immediately to the hotel manager.
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Kin M.
Solo travelers
Hong Kong,
August 5, 2013
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Excellent stay
It is nice, comfortable to stay there and the staff are friendly
8.7
It is a well business hotel. Rooms and bed were clean. Room service prices were reasonable for once, although my dinner was served with one part of the meal cold and the other warm. The service from staff was pretty good, although they appeared to be better tuned to those in suits. The gym area was small for the size of the hotel, but the equipment was adequate. My room had a great view of the carpark net door, but the price was good!
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Paul K.
Couples
Ireland,
July 28, 2013
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Comfortable but disappointing overall
Freindly staff and central location
6.7
Disappointing. I expected more from a five star hotel, particularly at the price paid. The bedsheets were stained and the furntiture (main desk in the room) had not been cleaned and was quite obvious. The pool, gym and sauna etc. were very, very small. The staff were very friendly and couretous and could not be faulted. Would not stay again as I have stayed in other hotels, mostly three star, for half the price and have been more comfortable there.
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Yunita S.
Couples
Indonesia,
July 28, 2013
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great location
Great location, comfy bed, luxury
8.7
Enjoyable. Great bed - very very comfortable. Prime location: few minutes away to central market with great food.
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Jennie S.
Couples
Australia,
July 27, 2013
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Fantastic....a free upgrade to a king room , friendly staff,central location
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Emmeline T.
Couples
Grenada,
July 23, 2013
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Good location, hotel ok standard
Good location on Victoria Sq opposite tram and close to China Town
6.3
Stayed for 5 nights in July. The room was OK but was not the King room that had been booked (it had 2 queen beds in). Room was nice with a partial city view and very close to China Town and transport links. The room wasn't replenished with milk, tea coffee etc for 3 days. Good business services (free wifi in lobby and printing).
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Shane D.
Couples
Australia,
June 23, 2013
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Too brief
Location, food, facilities
8
Good over although a little disappointed in the standard of the gym as many pieces of equipment were broken or out of order.
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Donna M.
Solo travelers
Australia,
June 22, 2013
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extremely comfortable, staff were fast, efficient & happy to help. The bed is large & amazingly comfortable. Located very close to quaint small bars & restaurants.
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Mithun S.
Business travelers
India,
June 20, 2013
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Nice location friendly staff
The room, the lobby and the food
8.7
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Kathleen G.
Couples
Australia,
June 16, 2013
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easy to get to and from
location, close to restaurants, next to Market
7
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