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Hilton Auckland Hotel

Princes Wharf, 147 Quay Street, Auckland City Center, Auckland, New Zealand (Show on map)

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Hotel Area: Auckland City Center Number of Rooms: 165

Recent customer reviews

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Fantastic

8.7

based on
5 reviews

Value for Money
7.6
Location
9.2
Staff Performance
8.8
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
9.2
Food/Dining
8.4
Families with older children (5)
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Fung W. Families with older children Hong Kong, February 8, 2014
Location is very good with very nice Harbour view

Location, easy to travel around, view
9.3
Unbeatable harbour view especially staying in the room with harbour view. Easy to travel and go to skycity for the tour. Generally clean of the room but the cutlery/tableware (tea spoon/cups) are abit not in standard in Hilton hotel level, dirt on cup and tea spoon.
Katherine C. Families with older children United States of America, March 30, 2013
Overpriced and beware of cruise ships

Clean rooms, on the water, room service okay
5.3
Hotel overpriced for what it is. Cruise ship there which blocked all views of water and meant the crowd was a bit unique. Had requested two beds but only one when we arrived and took the staff 45 minutes to sort it out....frustrating.
Yuying S. Families with older children China, February 8, 2013
1st choice for Auckland

Best location, great view, and wonderful rooms
10
in the downtown but has peaceful environment and beautiful sea views. rooms are spacious and full of sunshine. great service. everything's perfect.
Polly B. Families with older children United States of America, January 10, 2012
Only place to stay in Auckland!

Best location, good rooms, great view
8.7
Try to upgrade to a corner room. The views are really great of the Harbor. The location is perfect - walking distance to the must see best parts of Auckland. The hotel is right next to the area with the most restaurants and nightclubs, walking distance to what passes for trendy shopping in New Zealand. There is no lobby to speak of, the business center ( a desk in the minute lobby with three laptops) has no privacy and the printers were not working - but hey - you are most likely not there to work or hang out in the lobby any way!
Sightseeing/Attractions Tip: Do the America's Cup boat trip - awesome!
Rosa L. Families with older children Australia, December 29, 2011
Lovely hotel and good management

Warming staff,helpful manager
10
i have book 3 rooms through the agoda,with 2 adults and 2 children for 2 rooms and one room for 2 elderly when we check in, the staff said we only have 3 rooms for 2 person, that means we have 4 children more and i have to pay another 2 extra rooms. we did talk to the manager on the day that we have an voucher saying that we have 2 rooms for 2 adults and 2 children. they said i have miss-understanding but fortunately, the manager help us to sort all the things out. he gave us a great day and we continue to enjoy our cruise and have a very memorable holiday
 

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