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More about this hotel:
    Area recommended for:
  • business
    Distance to airport:
  • Birmingham International Airport (2.3 Km / 28 min walk)
    Customer comments:
  • "Clean and comfortable", "Good location", "Helpful staff"
    Top nearby attractions:
  • National Exhibition Centre Arena (0.4 Km / 5 min walk)

Note: Distances are measured as a straight line.

Hilton Birmingham Metropole Hotel

National Exhibition Centre, Birmingham Airport, Birmingham, United Kingdom B40 1PP

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Features of Hilton Birmingham Metropole Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • bar
  • business center
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • grocery deliveries
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • photocopying
  • postal service
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • taxi service

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool
  • massage
  • sauna
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • English
  • German
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Spanish

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Hotel description
This is a business traveler as well as a family friendly accommodation conveniently located only 10...see more This is a business traveler as well as a family friendly accommodation conveniently located only 10 minutes away from the Birmingham International Airport. The four food and beverage outlets at the hotel offer a variety of local and international cuisine with highlights such as the Mediterranean inspired La Primavera. The Millers Gastro Pub is a great venue for not only pub nibbles, but also great beers and cocktails. The fitness center and swimming pool are available for the more health-conscious guests at the Hilton Birmingham Metropole Hotel. While there is plenty to do in Birmingham, London is only an hour away via train, making for an excellent day trip.
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Recent customer comments

Filter by Traveler Type
All reviews (113)

Business travelers (53)

Couples (28)

Solo travelers (22)

Families with young children (2)

Families with older children (1)

Groups (7)

Very good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (113)
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Lee B. Families with young children
United Kingdom, November 23, 2015
Never again
Terrible the staff were rude and not helpful. The room didn't even look like it had been cleaned.
Joe T. Business travelers
Ireland, April 27, 2015
Traffex 2015

Staff were excellent , rooms were clean, breakfast was very good
It was a last minute booking so had no choice , had to take what was available. Enjoyed the stay except considered it very expensive for the type of twin bed rooms we had. Very small single beds (on wheels) , furniture & fittings very dated, & hall & room had a stale smell. The Safe refused to work, no water or refrigerator in the rooms. At best a 3 star. Rooms were spotless . Breakfast excellent but long queues for breakfast & hot food. Reception staff & conseigue staff were excellent .
Ashish T. Business travelers
India, February 26, 2015
When at NEC , Stay at Hilton Metropole

Location , Buzz , Breakfast
I was told there is a free shuttle to the airport every 20 minutes round the clock. However , I had to pay GBP 6 to the "Taxi driver" who drove me there !
joseph C. Business travelers
Ireland, February 05, 2015
Fine hotel if attending the Nec on business

Location. The buffet. Car parking
Fine just fine Nice staff
Michael M. Business travelers
Ireland, January 19, 2015
Taking advantage !

Check in, check out &location
Having stayed in this hotel for the past 10 odd years and have paid over the top for mediocre accom because of the excellent location, this year really took the biscuit. After an excellent check in, I proceeded to my room to find the bathroom floor all water with a leak. Got that sorted and moved on to something to eat....£40 for an only ok buffet . Back to my room, no heating working, even though the thermo indicated 25d only blowing cold aid. Informed reception in morning expecting an improvement or a room change. Returned to room that night no change. Having used the iron and ironing board before leaving the room, I didn't want to store it away before leaving the room as it was still hot, however, nobody else stored it away either it was still there after the room hade been made up. Efficient check out in morning and informed them of the outlined issues to be greeted with a "oh, thank you for telling us" I for one am glad there is a new hotel opening next door as I for one will not be returning. 4 star in location but nothing else
Marc S. Business travelers
Germany, December 19, 2014
Some old stuff that does not match expectations

Gym, Pool, Service
Paul O. Couples
United Kingdom, December 18, 2014
Happy Stay

Staff attentive. Great room rate. Fantastic breaksfast.
All in all a great stay and highly recommended. The driver of the shuttle bus to & from the hotel could do with a smile every now and again, but he has a certain character. Overall great front of house staff, very attentive and very welcoming. Would definitely recommend and stay again. Take a bow Hilton Metropole.
lesley C. Solo travelers
United Kingdom, December 07, 2014
slash gig stay

efficiency of the staff, comfort,food
fabulous as always Only criticism would have liked complimentary bottle of water in room Also seemed to have cut back on little extras like notepad and pen, biscuits and body lotion in the bathroom However my favourite hotel on the NEC complex
Wolf R. Solo travelers
Germany, December 02, 2014

special offer on room rate
what a disappointment.. I cannot remember EVER waiting in front of a reception desk for some 25 minutes just to check in! Staff were in no hurry.. several positions were unmanned, which did not help, either. No apology was offered. The last time I checked into a HOSTEL was quicker and more efficient, leave alone a multi- starred, world renowned hotel. The room was ok but not outstanding. No fridge. Only grainy, terrestrial TV reception on the flatscreen. You could choose from a mind boggling 4 channels.. I could go on, but you get the idea..
Ian S. Couples
Ireland, November 27, 2014
NEC visit

Walking distance to NEC, Dont forget to use the facilities, Friendly staff.
No issues, great overall venue.

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