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Excellent 8.6
Based on 377 reviews

Recent customer comments

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Excellent



based on 377 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.4
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 8.0
  • Food/Dining 8.0

James P.
Australia
May 13, 2016
Central location, good condition and friendly staff
The hotel is centrally located in Brisbane, and the room / hotel itself were in good condition. The staff were friendly and helpful

Hiroshi M.
Japan
April 27, 2016
good location
very convenient since location is center of city center

Kam Y.
Hong Kong
April 04, 2016
Location is great
The hotel is located in the heard of city, it's very convenience to go everywhere. The staff is nice and the room is cleanness. I will stay here again next time

Paula T.
Ireland
April 02, 2016
Perfect
The staff at the Hilton Brisbane are awesome and met our every need

Philip S.
Australia
March 06, 2016
Return businessman ...
Love the Hilton. Rooms quiet, great air-con (quiet, controllable), bathrooms work i.e. showers. Beds beautiful. Restaurant issues though this time:( Food problem - this was attended to with courtesy and kindness asap by all staff upon my returning in the evening and talking quietly with desk staff. Free breakfast given on next visit. I forgot my breakfast box when checking out the next morning and thought as I remembered later that the check-out staff needed to be aware of this and remind me as part of the comprehensive service of Hilton (paid for this breakfast too in my booking:( Breakfast staff work hard and do their best, but looks like too much floor area and seating for the staff to attend with relative speed and ease. The tea comes to you via a waiter and is tepid by the time I drank it. Weak tea too and even 2 bags and some jiggling didn't help at all ... lol. By the time I did drink it (as fast as I could make it) it was tepid and quite ... well yuck. No muesli at 7:15 told " none in the store to replace it", so went without :( Pool nice chemical balance, but too shallow throughout for me ... its a great pool though. The gym was visited as usual but it is a dungeon and dull and uninviting, poor selection of equipment too. I'd suggest moving it to the area adjacent to the pool, add a few glass walls to contain it and Bob's your uncle ! I'd like to see yoga class offered early mornings and maybe on Saturday weekends too. Perhaps bring a touch of Thai styled decor to this area with some Buddhas and flowers and create a calm space and I bet if offered, along with a well chosen yogi or yogini perhaps as a small add on to the bill, you'd get folks coming to classes. Location great for entertainment and shopping. I walk to my work while in town, this is a nice thing to do. The mall and D Jones closeness is great :). back every few months and find the consistency of the Hilton group value. I would like perhaps a little less spartan feel to the rooms ... Like to

David B.
Australia
February 29, 2016
Close to everything
Very comfortable beds. The concierge could not do enough for you. Nothing was too much trouble

Ann F.
United Kingdom
February 27, 2016
Central hotel
location, staff and staff performance

Brad W.
Australia
February 02, 2016
Nice stay
For a Hilton Hotel, it is up to standard. A little over priced compared to other hotels in Brisbane, however the facilities and location was very good. The down side, I hate having to pay for parking when staying at a 5 star hotel. It should be included in the price of the room

THOMAS S.
Indonesia
January 29, 2016
Nice hotel and location with great staff
Good hotel but I think the room need some renovation

YEONSEONG K.
South Korea
January 08, 2016
too old now for 5 star
location high floor view access to shopping centre
it was comfortable but the hotel needs to be renovated.