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Hilton Colombo

2 Sir Chittampalam A Gardiner Mw, Colombo World Trade Centre, Colombo, Sri Lanka 02 (Show on map)

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Area: Colombo World Trade Centre Number of Rooms: 384

Recent customer reviews

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Very Good

7.9

from 344 reviews

Value for Money
7.2
Location
8.4
Staff Performance
7.8
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
8.1
Food/Dining
8.1
All reviews (344)
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Mahima J. Families with young children Canada, March 18, 2013
comfortable, but the hotel was run down

staff, food and pond with ducks and swans
4
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Stephen W. Solo travelers United Kingdom, March 12, 2013
We made full use of the dining options available

Choice of dining, swimming pool, location close to cultural area.
8.7
A professional and friendly welcome at check in. Rooms well laid out and comfortable, with the usual amenities. Good A/c. Fine views from both rooms that we occupied. Wi Fi available for free in public rooms, though you have to pay a fee for access from the room (usual big hotel chain policy). The choice of dining was v.good and standards high. Swimming pool area was never busy and service there for food and drink was good. Although the public areas were always quite busy, there were always staff to serve you straight away in all areas. A pleasant, glitch-free stay, recommended.
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Anusha D. Families with older children United Kingdom, March 9, 2013
Standards have fallen

Next to world trade centre and Dutch hospital
4.7
if you pre book breakfast the day before, you get lower rate. I tried to do this and spoke to restaurant staff the first day. They too me there was no need to pre book. I ended up paying full price. I therefore went to reception next day and tried to pre book breakfast.
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Mike M. Couples United Kingdom, March 7, 2013
Decent hotel in the centre of town

Location, Dining options, Service
6.7
A comfortable over night stay in a decent hotel well located for shopping and eating.
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Krishna P. Couples India, March 5, 2013
Not upto Hilton standard

Location
7
We stayed at the Hilton colombo for one night. The location is good is however, the hotel is old and not upto Hilton standard though we stayed at the executive floor.
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Bernard K. Business travelers United Kingdom, March 2, 2013
Rooms are tired looking .paid for upgrade.

Staff very friendly
7
Food not so good, Due to new master chief .was one of my reasons for staying there in the past.
Travel tip: If your at the bar tip hight tip once ,you will get your money back in free drinks & and get the best service For your stay.
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Ernestfooyuen Y. Solo travelers Malaysia, February 28, 2013
Usual standard as expected

Location and good food
9
Room was comfortable. Good eating places within walking distance. Service was good and Gym was excellent. Will return again.
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Boon K. Business travelers Singapore, February 28, 2013
Big hotel but outdated deco

Near the beach. It's Hilton!
7.3
1) Swimming pool/fitness centre is not within hotel itself. You need to cross the road via a overhead bridge to exercise. 2) Breakfast area is a bit small imho.
Sightseeing/Attractions Tip: Beware of "passerby" who suggest you that you should check out a certain temple or place. Even if that person claims he is a staff of a hotel. These are scammers/trickster who works with a Tutu driver who then drives you around and then charge you absurd rates.
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Weesit T. Couples Thailand, February 24, 2013
Excellent service but too expensive

Good location
7.3
All staff at the hotel including driver (airport transfer), bellboy, registration staff and travel shop staff especially driver to pick ours to go around Colombo (name as K.Sumith). Only one thing is not good is too expensive price.
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Zandria P. Couples South Africa, February 24, 2013
absolute dissapiontment

breakfast was good
4.3
we are familiar with most hotels in colombo and thought we will give the hilton a try as we never were there before as it is too expensive. anyway it was my husbands birthday and we thought it would be a nice treat,but it was quite the oppisite!! this hotel needs serious renuvation,serious refurbishment and seriously need to train their employees on how to treat clients and how to be hostesses. the room was the most ugliest thing,with such old modern furniture that it looked like this hotel was supposed to be 20years back...a yellow sticky shower curtain,flickering wardrobe light,telephone with a turning dailer...i rest my case,no thank you
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Customer Reviews - Hilton Colombo, Colombo

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