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Hilton Dubai Creek

Baniyas Road, P.O. Box 33398, Deira, Dubai, United Arab Emirates

Recent customer reviews

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Excellent

8.4

based on 76 reviews

57 reviews in English

Value for Money
7.9
Location
8.1
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.8
Food/Dining
7.8
All reviews (76)
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Tomasz W. Business travelers Poland, May 17, 2016
Good location
6.3
The hotel is conveniently and attractively located. Rooms are large.
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Amanda M. Couples Australia, October 15, 2015
Great Hotel & Excellent Staff

Close to the airport, modern hotel with rooftop pool and great view, very friendly and helpful staff
8.7
Short and sweet stay, extremely comfortable. Not much around in terms of location but close to the airport.
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Sheren H. Solo travelers Australia, July 16, 2015
made my stay in Dubai perfect

clise to airport and creek area. staff were extrem
9.3
Excellent in every respect
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Alan M. Couples Australia, July 1, 2015
Dubai Holiday

Location ,Room ,Staff
8.7
Very enjoyable
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George T. Couples Canada, June 16, 2015
A fine Hotel

Quick check in/out, Friendly reception staff, overall relaxed atmosphere.
9.7
We stayed at the Hilton Dubai Creek for two nights and it was a very pleasant experience. Checked in as a couple and the staff was very courteous, the rooms and linen were clean. Will definitely recommend to frends & family.
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Burhanuddeen A. Solo travelers Nigeria, June 7, 2015
My stay at Hilton Creek Dubai

Cleanliness, hospitality, efficiency
8
It was very good
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Tom S. Business travelers United Kingdom, May 25, 2015
No

Not much
5.7
Average
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Sofiane S. Business travelers France, May 10, 2015
Stunning view on the Dubai Creek

(1) The corner room with the view on the Dubai Creek and Dubai downtown in the background; (2) the hotel location; (3) The happy hour at the exec lounge
8
I was at this same hotel last year for a Dubai stopover and I came back as I was satisfied. On arrival, I was offered a full package upgrade and I took it. It included an upgrade to a corner room with a full view of the Dubai Creek, breakfast for the 2 days for 2 people, and access to the Exec Lounge including the happy hour. The gentleman at the reception pitched in a late check-out at 4:00 pm and use of the exec lounge including the happy hour the day I would be leaving as I was too late the day of arrival to make use of it (checked in at 9:00 pm. when I checked back on the day of departure, neither the late check out or access to the exec lounge were on the system. I was offered a late checkout at 2:00 instead and no further use of the exec lounge. When I showed frustration, I was asked who had told me about the benefits I was not getting further upsetting me because it sounded like they were insinuating I was lying and then I know that they can tell who checked me in in the system. This is typical of Dubai and the Gulf, a phenomenon that I call 'cheap talk' service, where people try to be pleasant in a conversation by offering things they do not fulfill later on. I have to stay that the room was well worth it. The breakfast was correct and staff quite friendly. The hotel is greatly located near a mosque, a bank, a supermarket and a couple of restaurants. The finger food served at the happy hour in the exec lounge was great. My other negative take on the hotel is the Internet which is not included in the room rate and charged quite heftily if you decide to take it(about $30 per day if I am not mistaken). I used it on the exec lounge during the happy hours but still felt restricted. The least they could do with an upgrade is to include the Internet. I don't know of many hotels that still do not include Internet in their base price anymore. The second is the gym/spa facilities that are non-existent. Only a pool is on offer though I did not use it.
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Susan M. Solo travelers United Kingdom, February 22, 2015
Scottish lass

The friendliness of the staff. The cleanliness of the room. The food.
9.7
Excellent
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Kran D. Families with young children India, February 9, 2015
Awesome room

Spacious room, courteous & professional staff, location
9.3
Very lovely stay. Loved the room.
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