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Excellent 8.3
Based on 168 reviews

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About Hilton Durban Hotel

Description

Hilton Durban Hotel is an ideal base for guests who are looking for the luxury accommodation with the highest standard of service. Located in the heart of Durban, adjacent to the Durban International Convention Centre, this award-winning hotel offers easy access to Durban’s beaches and central business district. At this landmark hotel in Durban, guests can expect a variety of guest rooms and suites overlooking views of the Durban skyline and KwaZulu-Natal coast. All rooms are equipped with top-class amenities. The concierge and hotel staff are ready to accommodate any needs. The hotel’s business center offers high speed Wi-Fi access so guests can work efficiently. For dining, guests can opt for buffet breakfast and theme nights at Rainbow Terrace, award winning coffee and high tea at the Coral Lounge or the newly opened Big Easy Wine bar & Grill Durban by Ernie Els, inspired by Ernie Els’ sporting passion and his love for Africa. This unpretentious, yet sophisticated wine bar and grill with a private a dining room brings together all the elements that make a restaurant more than just a venue. Great food. Laid-back vibe. Big Easy style or take advantage of our 24 in-room dining service. At Hilton Durban Hotel, every guest's greatest accessibility, luxury, and comfort are the first priority.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • massage

Swimming & soaking

  • outdoor pool

Land sports

  • golf course (within 3 km)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • facilities for disabled guests
  • elevator
  • executive floor
  • salon
  • shops

Health and security

  • 24-hour security
  • 24-hour front desk

Business & money services

  • printer
  • photocopying
  • fax machine
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • German
  • Spanish
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 450 ZAR
Breakfast Charge (when not included in room rate): 195 ZAR
Check-In From: 03:00 PM
Check-Out Until: 11:59 AM
Distance from City Center: 1.0 Km
Distance to Airport: 30.0 Km
Internet Usage Fee: 170 ZAR
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 16
Number of Restaurants: 3
Number of Rooms : 327
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 1997
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Important notice

The property is undergoing renovation from January 19, 2016 to December 20, 2016. Selected services and facilities will be relocated in order to ensure guest satisfaction and comfort.
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Recent customer comments

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Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.6
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for Money 8.2
  • Food/Dining 7.9

8 Nireen N.
South Africa
June 24, 2016
Nice Hotel, central location
Nice Room, good service

8 Rob B.
Australia
June 19, 2016
Stayed on two occasions
First stay was great with no complaints. Restaurants were reasonably priced with great choices of dishes and wines. Parking was easily accessed and staff very helpful and friendly. Our second stay a few days later was a slightly different story. Hotel was very busy with the music awards which meant normal guests were not attended to in a timely manner. For some reason our honesty bar was locked and it took staff a good hour to come to our room to unlock it. We also had to call housekeeping to arrange for a maintenance person to attend to faulty lighting.

8.8 Fezal B.
Mauritius
May 18, 2016
Good experience
Nice modern hotel with highly trained staff. Quick response when you require assistance. Need to cater for halal food though. Breakfast was same thing everyday. Location convenient but not a place to roam around

9.6 Fezal B.
Mauritius
May 14, 2016
Simply fantastic
A real five star as compared to some doubtful rating of some other accommodation. Very classy, spacious, comfortable and clean. Helpful staff and brand new business lounge. Would recommend. Best so far in Durban

10 Ivan S.
South Africa
May 02, 2016
Summary
The hotel staff was very friendly and helpful on an international standard. I will definitely stay at the Hilton Durban again. I think the cab provided to the airport was much to expensive and should be given to customers at a reduced rate seeing that they stayed at the hotel. The Selvan my driver was very pleasant and i felt comfortable with his driving skills.

8.8 Charlotte B.
South Africa
April 02, 2016
Good service
Excellent food

7.3 Jiten V.
South Africa
February 15, 2016
Hilton review
Location

7.2 Tahana N.
South Africa
February 13, 2016
Hilton Jan 2016
Our 4th stay at the Hilton and we keep coming back!!Excellent breakfast,dinner spacious rooms and good gym.Staff very friendly.Chef excellent.However hotel decor is old and outdated and needs revamp.Bath looks tired and needs upgrade.Paying for parking is a big NO NO NO and will be a decider for our next holiday.Sewage leaks in the parking lot was a sore sight

8 amith N.
South Africa
February 05, 2016
a very beautiful hotel
food....coffee...atmosphere
Very comfortable

10 Thokozani M.
South Africa
January 06, 2016
Exquisite
Staff, cleanliness and room
Splendid


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