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Hilton Durban Hotel

12-14 Walnut Road, Durban City Center, Durban, South Africa 4001 (Show on map)

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Area: Durban City Center Number of Rooms: 327

Recent customer reviews

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Fantastic

8.2

based on
126 reviews

Value for Money
8.0
Location
8.1
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.4
Food/Dining
7.7
All reviews (126)
Sort by:
Mumtaz K. Business travelers Botswana, September 17, 2014
No complimentary wifi

Location , cleanliness , convenience
7.3
No complimentary wifi
Melissa S. Couples South Africa, September 14, 2014
value for money

comfort, food, service
9.7
we enjoyed our stay. Staff were friendly and competent. Service was great
Velo G. Couples South Africa, September 14, 2014
Excellent

Neat room. Good view
8.7
Enjoyed the stay
Matshepo M. Couples South Africa, September 7, 2014
Hilton hotel

Cleanliness, food and staff
9.7
Good
Pregason N. Solo travelers South Africa, September 7, 2014
Hilton Review

Location, Room and Location
7.3
My stay at the Hilton was satisfactory, I believe that as a 5 star hotel and the rates they charge should include breakfast and parking. As a South African its not affordable to dine in house or park at the hotel. Parking is a whopping R70 a night, breakfast is R175, room service fee is R25 tray charge and like most hotels worldwide the internet or wifi charges should be minimized or carried by the hotel altogether. Most hotels around the world offer these services free of charge but not the Hilton Durban. Not complaining but just astounded by the high charges especially if you are local.
Tessa R. Groups South Africa, September 7, 2014
Hilton 5 nights for conference

Close to conference at southern sun and got a good price on agoda
6.7
We we're disappointed as were expecting a five star experience. There was not enough parking. Every night we had to spend ages finding parking and then squeeze into makeshift parking bays. Parking cost R70 a day! No free wifi and it was outrageously expensive - R140 a day! Got woken by cleaning staff even when we had don't disturb sign on Pool, gym and spa average Overall hotel is fine but doesn't deserve five stars
Vanietha P. Couples South Africa, August 24, 2014
Hilton - Service excellence

Clean, well maintained and professional staff
9.3
A bit expensive but very Enjoyable. Would like to see cold meat and roast dishes in the dinner buffet instead of only curries. A good variety will cater for people who are not accustomed to alot of spices. Make the food spread more international.
Ugendrie N. Couples South Africa, August 23, 2014
Excellent

Food, comfort, location
10
Excellent!
Andreas H. Business travelers Austria, August 17, 2014
Best Hilton Hotel in South Africa

Breakfast, location, value for money
10
The Hilton Durban is definitely the best one in South Africa and was once again a delight to stay at. The breakfast is amazing, the staff is organized. The location is brilliant if you have to contact business in Durban. The weekend rates beat all other 5star hotels. We will always come back.
Weichih K. Business travelers Taiwan, August 11, 2014
Friendly staff, but crazy check-in process

Staff, location
6.7
The check-in process was crazy because computer shut down. Long queue, wrong room... More experience needed for handling accommodation for huge crowd coming for conference.

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