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Hilton Edinburgh Grosvenor Hotel

Grosvenor Street Haymarket, Haymarket, Edinburgh, United Kingdom EH12 5EF (Show on map)

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"Friendliness and efficiency of staff. Cleanliness of the..."

  • Charles, United Kingdom
  • July 5, 2015
  • Area: Haymarket
  • Rooms : 96

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When would you like to stay at this hotel?

Features of Hilton Edinburgh Grosvenor Hotel
Facilities

24-hour front desk

24-hour room service

bar

business center

car park

currency exchange

elevator

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

newspapers

pets allowed

restaurant

room service

safety deposit boxes

shops

tours

 
Sports and Recreation

golf course (within 3 km)

  
Internet

Wi-Fi in public areas

  
Parking

car park

  
Languages Spoken

English

French

German

Italian

Polish

Romanian

Spanish

  

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This 4-star accommodation is located just a few steps from the Haymarket Railway Terminal. Hilton Edinburgh Grosvenor Hotel offers the same high standard of service and facilities that the Hilton chain is renowned for around the world. Rooms and suites are luxuriously appointed, business facilities are first-class, and for those in the city on leisure, the central location allows easy access to all the attractions of Edinburgh. The in-house bar is a popular meeting spot and offers a wide choice of exotic cocktails, single malt whiskeys, and light snacks in a warm, friendly atmosphere. The Royal Mile is a good place to start exploring the city, leading towards the imposing Edinburgh Castle where guided tours occur regularly throughout the day. This 4-star accommodation is located just a few steps from the Haymarket Railway Terminal. ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Distance to Airport
10 mi

Non-Smoking Rooms / Floors
Yes

Number of Floors
3

Number of Rooms
96

Time to Airport (Minutes)
6

Year Hotel Built
1855

Year Hotel Last Renovated
2008


Recent customer comments

Filter by Traveler Type

 

Very Good

7.7

from 54 reviews

Value for Money
7.4
Location
8.3
Staff Performance
7.9
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (54)
Sort by:
Charles C. Families with older children United Kingdom, July 5, 2015
Hilton Grosvenor stay

Friendliness and efficiency of staff. Cleanliness of the hotel. Standard of the breakfast food was very good.
7.7
We enjoyed our stay at the hotel where we were made to feel very welcome by the staff. I do feel that the hotel was slightly overpriced, given that the rooms were very small. The lighting was also quite poor in the room and there was no mini bar which is now a given for a four star hotel. Having said that, the location for the purpose of our visit was quite good. All in all we would consider using the hotel again.
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Darlene J. Solo travelers Philippines, June 28, 2015
Nice hotel

Location, service, comfort
8.3
Overall a nice hotel. It's clean and the staff are friendly. Room is comfortable, although the floor was a bit uneven and creaky in my room (understandable for an old building I guess). It's a few minutes' walk from the train station and a pleasant walk to nearby attractions. My only disappointment was with wifi--- it's free only in the lobby (which was across the street from my room). In this day and age, charging paying guests for wifi is just absurd.
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E K. Groups United Kingdom, June 21, 2015
Put us in townhouse which was not what we booked

Eventually did move us to main hotel
6
Ok but disappointing for cost
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Alistair D. Business travelers New Zealand, May 24, 2015
Room with no view

Breakfast , check out , sheets
5
Ok , definitely not 4 star
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Esmeraldo T. Solo travelers Philippines, March 31, 2015
Warmth on a cold and rainy day

1. Good location; 2. Easily accessible; 3. Accommodating staff
8.7
I really appreciate my stay at the Hilton Grosvenor Hotel in Edinburgh. It provided a warm place for me to stay on a cold and rainy day. I came early and was at the hotel by nine in the morning to leave my luggage when to my delight, I was told that I can get into my room already.
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Claire R. Couples Ireland, January 18, 2015
hilton hotel grosvenor .. edinburgh city

room was big and spacious... friendly staff..... hotel was spotless clean
6.7
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Christopher D. Couples United Kingdom, January 18, 2015
All in all a very good hotel

food,staff, cleanliness
7.7
Very good altho a good walk into the city centre
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Phil B. Solo travelers Australia, December 30, 2014
dissapointing

fairly cheap
5
Dissapointing, did the job but nothing more. Stayed in the townhouse part. Not sure i'd even agree with it being 3 star
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Lieutsun L. Solo travelers Taiwan, December 24, 2014
Nice room

Very nice and comfortable room. Good location.
8.3
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Frine C. Business travelers Spain, December 14, 2014
Nice room...except for the wild party next door...

pretty building, high ceilings, tranquil location
7
I believe there is some deceit in booking with Hilton and being sent to much shabbier "Hilton Townhouse". Stayed in room 158, first floor above reception area. Please avoid this room like the plague if you wish to sleep. There was actually a door (partially covered by a mirror) leading to the room next door, where a large bunch of very drunk, very loud people decided to continue partying after a night on the town. I was brutally awoken by this group at around 2am, and had to call reception twice during the following hour...to no avail. The reception man snapped back at me on my second attempt, informing me that he´d told them to be quiet (unfortunately, it had not worked at all...the partying continued). I was awake for approximately 2 hours...When hotel reception was informed at check-out, they looked terribly surprised and merely said they were sorry (Hilton clearly cares not at all about profoundly dissatisfied clients...). This is not what I would recommend to anybody who needs to sleep...Situation was badly managed from beginning to end.
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Customers like this hotel for:
Nearest transport:
  • Haymarket Train Station (0.2 Km / 3 min walk)
Distance to airport:
  • Edinburgh Airport (9.3 Km)
Customer comments:
  • "Excellent breakfast" , "Friendly staff" , "Great location"
Top attractions in the area:
  • Edinburgh Castle (0.8 Km / 10 min walk)
  • Charlotte Square (0.8 Km / 10 min walk)
  • Princes Mall (1.3 Km / 16 min walk)
  • National Gallery of Scotland (1.4 Km / 17 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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