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Hilton Glasgow hotel

1 William Street, Glasgow City Center, Glasgow, United Kingdom G3 8HT (Show on map)

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Formerly : Hilton William Street Hotel
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Area: Glasgow City Center Number of Rooms: 319

Recent customer reviews

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Fantastic

8.2

based on
115 reviews

Value for Money
8.0
Location
7.6
Staff Performance
8.6
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.8
All reviews (115)
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Families with young children July 20, 2014
Nice clean room and great facilities, superb break

Room, breakfast, facilities
8.7
Overall a great experience and reasonably priced
Shi K. Families with older children Malaysia, July 11, 2014
Decent. More 4 star than 5.

Great breakfast, Nice decor, Comfortable beds and pillows
9.3
Stayed only for one night. Luxurious option for a reasonable price.
Lynne B. Families with older children United Kingdom, July 9, 2014
great

location, cleanliness, staff
10
it was fantastic
Janet M. Couples United Kingdom, July 6, 2014
An expensive disappointment

Check in & out were quick, lifts are smooth & fast.
4.3
This is not a 5* hotel. It isn't even in training for a 5* rating. Bathroom accessories were paltry. Soap & shampoo smell of tea bags. No comb, tooth brush/paste, cotton wool, buds etc. When I requested them I was reluctantly given 4 cotton buds & that was it. Never been to a hotel before where the fridge is locked if you do not leave a credit card with reception. Fridge contents are on a pressure sensitive basis so even if you lift something out to look at it & put it back you will be charged! Had to ask twice on separate days, for the fridge to be unlocked to retrieve personal items. Wet towels were removed but dry ones were not replaced. Had to call & ask for dry towels. The hotel is 10 mins walking distance from Glasgow Central station & the shops so very accessible. Check-in staff were professional but detached. A smile & an attempt at being friendly wouldn't go amiss.
Gary R. Couples United Kingdom, June 28, 2014
Ok

Bar Staff Safe parking
4.7
It was ok but never 5 star the staff were friendly but the rooms were dared and dirty
Jack M. Business travelers United Kingdom, March 2, 2014
great hotel

price location room
10
very comfortable stay
Garry C. Families with older children United Kingdom, February 2, 2014
great locations.

location. views. central.
9.3
Great. Ease of acres from motorway or to concert venues is ideal. Good staff lots of hotel attractions..
Maulfry W. Business travelers United Kingdom, January 16, 2014
Comfortable stay

Comfortable, clean, location of the conference I attended
7.3
Justin W. Couples Australia, December 23, 2013
Clean, comfortable and good value

Centrally located, good value, good service
8.3
We had a great stay at this hotel. When the weather was bad outside we enjoyed retreating to the hotel to use the facilities, bar and restaurant.
Christopher T. Couples United Kingdom, December 23, 2013
Overall very enjoyable stay

Beautiful foyer, friendly staff, extremely comfortable bed, excellent spa & pool facilities.
9.7
as mentioned above it was a very enjoyable stay at the glasgow hilton, i have already recommened friends to stay and will definatley be booking again.....the only downside was that the television's USB function was not activated - therefore could not access any personal music/films that we had brought with us.

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