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Hilton Glasgow hotel

1 William Street, Glasgow City Center, Glasgow, United Kingdom G3 8HT (Show on map)

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Formerly : Hilton William Street Hotel
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Area: Glasgow City Center Number of Rooms: 319

Recent customer reviews

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Fantastic

8.2

based on
120 reviews

Value for Money
8.1
Location
7.6
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.8
All reviews (120)
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John C. Couples United Kingdom, December 21, 2014
Leisure

Room bar and breakfast
7.7
Did not have dinner because we feel the restuarant lacks atmosphere
Nasrul H. Families with young children Singapore, October 26, 2014
Awesome hotel!

Clean, friendly and big rooms
10
Awesome stay experience!
Jung H. Business travelers South Korea, September 14, 2014
Nice

Comfortable, Nice Service, Nearby Location
8
One of the classic Hilton in the World.
Richard M. Couples United Kingdom, August 26, 2014
Our 2 nights at the Hilton

Location being in the centre of Glasgow, Food and yummy breakfast
10
It was very good. You've not asked what we didn't like but we thought the car park very tight and the coffee in your coffee machines was too milky and didn't like it. We don't think the settings on the machine were quite right.
Peter G. Business travelers Singapore, August 10, 2014
first class hotel

food, staff, rooms
10
lovely hotel
Giancarlo B. Families with young children United Kingdom, July 20, 2014
Nice clean room and great facilities, superb break

Room, breakfast, facilities
8.7
Overall a great experience and reasonably priced
Shi K. Families with older children Malaysia, July 11, 2014
Decent. More 4 star than 5.

Great breakfast, Nice decor, Comfortable beds and pillows
9.3
Stayed only for one night. Luxurious option for a reasonable price.
Lynne B. Families with older children United Kingdom, July 9, 2014
great

location, cleanliness, staff
10
it was fantastic
Janet M. Couples United Kingdom, July 6, 2014
An expensive disappointment

Check in & out were quick, lifts are smooth & fast.
4.3
This is not a 5* hotel. It isn't even in training for a 5* rating. Bathroom accessories were paltry. Soap & shampoo smell of tea bags. No comb, tooth brush/paste, cotton wool, buds etc. When I requested them I was reluctantly given 4 cotton buds & that was it. Never been to a hotel before where the fridge is locked if you do not leave a credit card with reception. Fridge contents are on a pressure sensitive basis so even if you lift something out to look at it & put it back you will be charged! Had to ask twice on separate days, for the fridge to be unlocked to retrieve personal items. Wet towels were removed but dry ones were not replaced. Had to call & ask for dry towels. The hotel is 10 mins walking distance from Glasgow Central station & the shops so very accessible. Check-in staff were professional but detached. A smile & an attempt at being friendly wouldn't go amiss.
Gary R. Couples United Kingdom, June 28, 2014
Ok

Bar Staff Safe parking
4.7
It was ok but never 5 star the staff were friendly but the rooms were dared and dirty

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