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Hilton Guam Resort & Spa

202 Hilton Road, Tumon Bay, Guam 96913

Recent customer reviews

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Very good

7.8

based on 579 reviews

214 reviews in English

Value for Money
7.8
Location
7.5
Staff Performance
8.2
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (579)
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Mark C. Couples United States of America, March 19, 2016
Man this place is old

Overpriced for what you get
6
As long as you go in knowing you'll get a room that looks like it's been in need of restoration gor years, you should be okay wit it. And Garden View is actually parking lot.
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Paul B. Couples Philippines, February 2, 2016
Hilton Guam - can't complain at all
5.7
considered not to be right in the centre, the Hilton is at the other end of the beach which we found to be a lovely walk up the beach (2k) to a more central area. Everything is spread around so location does not matter. The Hilton met expectations, and whilst quite an old gym they had some recently renovated parts including a great cafe with the best espresso on the island, as well as a fantastic gym. The staff are super friendly, however this seems to be a Guam thing, and bang for buck were very happy. The island itself is great, a mix of touristic areas and isolated areas for you to choose. The restaurants are ok - the seafood place seemed a bit dead, but Roy's was fine and Tree Bar was fine for a quiet beer. No complaints.
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Zhang Y. Couples China, January 21, 2016
Good stay

Nice view, good food, help staff
7.3
Very good
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Zhang Y. Couples China, January 20, 2016
Good

Good food, helpful staff, nice view
7
Satisfied
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Joyce R. Families with older children Philippines, December 26, 2015
Perfect for a holiday getaway.

Ocean view, vast land, Orchid Suite at Tasi Club
8.3
Perfect! In the beginning we were given a room that didn't fit our paid booking. The staff on duty was able to make up for the online misrepresentations by upgrading us to a category higher than our original booking.
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Tien C. Couples Taiwan, December 16, 2015
The localtion is not good, beach not good

Hardware is good
5.3
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Angelo C. Solo travelers United States of America, December 12, 2015
All around good stay

Service comfort location
9.3
It was excellent. The ballroom and ocean side room had beautiful views of the beach. The room was very clean and well maintained. It was all I needed and more. We held a function at The Gallery Ballroom which is nice quaint location that feels more intimate. Check-in and check out was a breeze and the local wifi connection was fast and reliable for general use. I look forward to future stays.
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Anne B. Families with young children Philippines, December 11, 2015
Great Experience

Friendly and Accomodating Staffs, excellent rooms and value for money
9.3
We had the best vacation in Guam because of the our 6day stay in Hilton!
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Yunjeong K. Couples South Korea, December 11, 2015
nice place
5
it was nice. and also food is great
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Wai H. Couples Hong Kong, November 24, 2015
Good for beach

swimming, beach and comfortable
7.7
good service and good place
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