Excellent 8.1
Based on 189 reviews

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About Hilton Guangzhou Baiyun Hotel

Description

This quality Hilton property blends top class comfort with great hospitality. Hilton Guangzhou Baiyun Hotel is approximately a 20-minute drive from Guangzhou Baiyun International Airport. Residing in the new high-end Wanda Plaza, this Baiyun hotel is just eight minutes from Guangzhou’s central business district, a five-minute walk to the nearby Metro Station, and a 25-minute drive to Canton Fair Pazhou International Convention Center. All guestrooms and suites feature the signature Hilton Serenity Beds and internet access. The flexible function units offer modern audio-visual technologies while the grand ballroom provides a spacious, elegant venue for large scale meetings. Enjoy one of the six charming food and beverage venues and have a relaxing swim in the 25m indoor swimming pool, or simply rejuvenate in the luxury spa. Hilton Guangzhou Baiyun Hotel is perfect for travelers that want a central city location.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Yoga room
  • Hot tub
  • Fitness center
  • Sauna
  • Swimming pool [indoor]
  • Spa
  • Massage(s)
  • Tours
  • Steamroom

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Postal service
  • Daily housekeeping
  • Check-in/check-out [private]
  • security [24-hour]
  • Wheelchair accessible
  • front desk [24-hour]
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • ATM
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area
  • Lockers
  • Shared lounge/TV area

For the kids

  • children's playground
  • Family room
  • Kids club
  • Swimming pool [kids]

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Japanese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 550 CNY
Breakfast Charge (when not included in room rate): 168 CNY
Check-In From: 03:00PM
Check-Out Until: 12:00AM
Distance from City Center: 8.0 km
Distance to Airport: 25.0 km
Internet Usage Fee: 100 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 9
Number of Restaurants: 6
Number of Rooms : 308
Parking Fee (per day): 0 CNY
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2011
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Verified traveler reviews

Filter by traveler type
Excellent



  • Cleanliness 8.8
  • Facilities 8.0
  • Location 7.2
  • Room Comfort/Standard 8.7
  • Service 8.2
  • Value for money 7.9
  • Food/Dining 7.5

Rosa C.
Philippines
August 24, 2016
dirty room
room is dirty, they have good gym facilities, but its so dusty, and no maintenance, yoga room provide cheap mat.

Thomas M.
Canada
April 04, 2016
Nice location
Near Airport and subway, large rooms

Ang A.
Singapore
April 01, 2016
Nice hotel with good location
Friendly staff with good customer service.

Man L.
Hong Kong
February 23, 2016
Bad service
Location; room size
This is the second time of stay. The first stay was for 3 nights in last month. I do not see the quality of service is rated as 5 star. The bathroom door was not to open properly and the concrete materials fell down on floor eventually. The stand shower handler was not working and it would fell down on floor if touching it. The floor is not clean at all. When talking to the front desk, the manager was quickly arranged us another room and his action was prompt and polited. We appreciated him! The dining experience was bad, we had dinner at chinese restaurant, we do not believe that the rices are cold and the appearance looks bad. We can't believe such thing could happen. The second stay at the hotel a few days ago, we ordered cold ices as the fridge was out of order. The front desk do not speak both English and Cantonese and did not apologize for the fridge's outage. We waited over 20 min for the delivery and the staff just sent was too little so we called the frontdesk again, waited for another 10 min to send more. The service was too slow and should not be rated as a 5 star hotel.

Madoka R.
Japan
February 13, 2016
Friendly staff
Staff and comfort
Very nice service and comfort, definitely come back again

Samuel N.
Hong Kong
December 10, 2015
Comfortable, quiet and warm hospitality
Comfortable and spacious room with nice writing desk, friendly and helpful staff, good environment
Good experience

STEVEN L.
Malaysia
December 06, 2015
Pleasant stay
Cleanliness, room comfort, convenience
It was a pleasant stay although it's only one night. The place is nest to the shopping mall & it's so convenience to get food & marvelous shopping can be done over there. The hotel lobby were so warmth feeling when first arrived. Room design were great & stylish just the best match for business traveler. Will visit again.

Yap K.
Malaysia
November 30, 2015
AWESOME
AWESOME AWESOME AWESOME AWESOME
AWESOME AWESOME AWESOME AWESOME AWESOME AWESOME

ho W.
Malaysia
November 24, 2015
Good
Good
Good

Mun L.
Singapore
November 10, 2015
Hilton GZ Baiyun Hotel = 5 star
Great place to eat, sleep and shop
The hotel is just next to the Wanda shopping mall, walking distance to lots of fine local restaurants and eateries. It is also within walking distant to the subway.



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