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About Hilton Guangzhou Tianhe Hotel

Description

Built in 2011, Hilton Guangzhou Tianhe Hotel is a distinct addition to Guangzhou and a smart choice for travelers. The city center is merely 1 KM away and the airport can be reached within 40 minutes. This modern hotel is in the vicinity of popular city attractions such as Changjiang Global Doctor Medical Center, Consulate General of Mexico, Consulate General of Korea.

Offering hotel guests superior services and a broad range of amenities, Hilton Guangzhou Tianhe Hotel is committed to ensuring that your stay is as comfortable as possible. For the comfort and convenience of guests, the hotel offers 24-hour security, daily housekeeping, fax machine, gift/souvenir shop, infirmary.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The hotel's fitness center, sauna, hot spring bath, outdoor pool, spa are ideal places to relax and unwind after a busy day. Whatever your purpose of visit, Hilton Guangzhou Tianhe Hotel is an excellent choice for your stay in Guangzhou.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot spring bath
  • outdoor pool

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • elevator
  • salon
  • shop(s)
  • smoking area

Health and security

  • infirmary
  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in
  • doorman

Business & money services

  • photocopying
  • fax machine
  • printer
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 800 CNY
Breakfast Charge (when not included in room rate): 173 CNY
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 KM
Distance to Airport: 35.00 Km
Internet Usage Fee: 100 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 24
Number of Restaurants: 4
Number of Rooms : 498
Parking Fee (per day): 80 CNY
Reception Open Until: 12:00PM
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.1
  • Location 8.1
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.6

Saiful K.
Bangladesh
June 19, 2016
Nice Hotel, Loved the Buffet
Its a nice hotel close to Guangzhou East Railway Station.

ray K.
United States
June 13, 2016
Great Location in Tianhe
The Hilton is one of only two 5-star hotels that are walking distance from Guangzhou East station. The Hilton has all you'd expect in a 5 star international hotel.

chi C.
United Kingdom
May 30, 2016
Convenient location close to Guangzhou East Station
Close proximity to Guangzhou East Train station was the main reason for choosing this hotel as we came up from Hong Kong on train, taxi only costs ¥11 to hotel. There's a free shuttle bus but needs 30min advanced booking so easier to take a Taxi, otherwise it's a 15min walk. Facilities wise more or less the same for a 5 stars chain hotel. Didn't eat at the restaurant or use the gym or spa but they look nice enough. Check in staff was very kind to upgrade for a deluxe room since I was travelling with my father to visit relatives in Guangzhou. The staff gave us a bigger room in case we want to invite relatives up to the room which we never asked for. My experience with 5 stars hotels in Guangzhou is that if you are a member of their loyalty programme they usually will give you a nice room. It happened with Hilton, Hilton Double Tree and Crown Plaza.

aiko Y.
Hong Kong
May 09, 2016
good
good

Vu L.
Canada
May 08, 2016
Great expectations....fullfilled
Actually stayed here 2x during our 1 month trip to Asia and specifically for the Canton fair. The facilities were top notch. The staff overall were very professional and efficient. We had an issue with a certain staff, but he handled it well and a confrontation was avoided. Good on him. Chinese restaurants was very good, the seafood buffet was a bit misleading. Breakfast was excellent. Would stay again for sure.

Melody L.
Canada
April 16, 2016
Hopefully next time We can find the hotel Text
Because , When we are go to East trans station

Melody L.
Canada
April 14, 2016
GM
Need to walk to Hotel from East Train Station

Robert N.
Germany
April 02, 2016
Good value, but pleeeease improve breakfast quality
Everything okay, but the breakfast. Food that is supposed to be warm was cold, the eggs tasted old and fishy, most of the western breakfast was boring and of low quality. Please improve, make it more healthy!

Pak T.
Hong Kong
March 19, 2016
The internet is bad
Convenience Place (nearby GZ East Station)

Amanda T.
Singapore
January 30, 2016
Comfortable Stay.
Comfortable Stay. Friendly Staff. Good Location.



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