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Hilton Kuala Lumpur Hotel

3 Jalan Stesen Sentral, KL Sentral, Kuala Lumpur, Malaysia 50470 (Show on map)

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Area: KL Sentral Number of Rooms: 503

Recent customer reviews

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Fantastic

8.4

from 400 reviews

Value for Money
7.7
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
Food/Dining
7.9
Business travelers (400)
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Tai W. Business travelers Singapore, August 1, 2015
Good location but checkin and out is atrocious

Location, location, location
5
This is a second time. Do not understand why the check in and out can be better organized. It is a total chaos. As a honor member, the line there is equally long. It resembles a fast food ordering free for all line up. If you stand in the wrong line too bad. Some overzealous staff not only checked in but also has to take the luggages to store before coming back to serve the next one. He could had just kindly asked the guest to go to the conceige counter close to it to handle this. A smart family of four spread their member across several lines and moved to the one that served first.
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Josephine S. Business travelers Malaysia, July 29, 2015
Good location

Easy access from airport by airport train
7.3
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Mohamad I. Business travelers Malaysia, July 12, 2015
Convinent place to stay

Location is perfect, love the lounge, but the rooms should be updated with some design and decor
8.7
Pleasant stay
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Jacques L. Business travelers Singapore, July 10, 2015
Modern hotel in a very central location

Location, Modern Look
7.7
Overall stay was ok. But there were some mistakes that were not supposed to happen for a 5-star hotel: items in the room were not placed as they were, pillow missing but was told it was there, given wrong information of opening hours of the Vasco restaurant by 1 of the staffs, charged my card in SGD when I wanted it in local currency, told the staff during check-out that I would like to deposit my luggage and he ended giving me the receipt of my deposit...
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Chin K. Business travelers Malaysia, July 8, 2015
Pleasant stay

comfortable, clean, secure
8.7
it was a pleasant stay for business travellers.
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Chin K. Business travelers Malaysia, July 2, 2015
comfortable

comfort, clean, pleasant
8.3
it was a pleasant stay for business travellers.
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Goh Y. Business travelers Malaysia, July 2, 2015
Relaxation after a business trip

Location, efficiency of service, feel like at home.
9.3
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Chin K. Business travelers Malaysia, June 25, 2015
comfort stay

comfortable, worth for money
8.3
it's a comfort stay, able to rest well after a tiring day.
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Alessandro C. Business travelers Italy, June 22, 2015
Very good business hotel

Location, accessibility, breakfast
8.3
The hotel is right outside KL Sentral station, and very accessible from the airport through KL Express. Rooms are fairly big and well kept, as well as the common areas. Only downside about this hotel is that they charge wi-fi usage.
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Emer B. Business travelers Australia, June 16, 2015
Superior service

Staff, service & facilities
10
Fantastic service! After a 7 hour flight delay I arrived at the hotel at 6am and checked out later that same day. In that short time every staff member did everything they could to make my stay and business seminar I was hosting as hassle-free and comfortable as possible. I highly recommend this hotel.
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Customer Reviews - Hilton Kuala Lumpur Hotel, Kuala Lumpur

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