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Hilton Kuala Lumpur Hotel

3 Jalan Stesen Sentral, KL Sentral, Kuala Lumpur, Malaysia 50470 (Show on map)

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Area: KL Sentral Number of Rooms: 503

Recent customer reviews

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Fantastic

8.3

based on
330 reviews

Value for Money
7.6
Location
8.9
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.7
Food/Dining
7.9
Business travelers (330)
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Priscilla L. Business travelers Malaysia, October 27, 2014
Good location

Location price comfort
7.7
It was a pleasant stay overall. Keep up to international standard.
Kittima S. Business travelers Thailand, October 26, 2014
Good hotel

location very close to KL sentral station
8.3
good stay
Mei Z. Business travelers Singapore, October 25, 2014
staff

Location, staff service
5
The water in room was dirty..couldnt bath for the whole day...
Kin C. Business travelers Malaysia, October 24, 2014
Good location and nice hotel

Location, staff, food
7.7
Good location easy access within KL sentral area, comfortable room and good japanese restaurant
Alan M. Business travelers United Kingdom, October 21, 2014
Business Comfort in Kuala Lumpur

The food choice was outstanding, something for everyone. Then rooms were superbly decorated and very comfortable. The happy faces from the staff always greeting you and checking if everything is ok
10
My stay was very good. The cleanliness and food options were very good
Cannis M. Business travelers Hong Kong, October 16, 2014
Good Hotel

Service, clear, location
10
Jacqueline W. Business travelers Singapore, October 5, 2014
decent

breakfast, clean room n easy access to airport
8
Comfortable however wifi reception in room slightly poor. Generally good but not on par with 5 star hotels overseas.
Roger S. Business travelers New Zealand, October 2, 2014
Tried to not honor my pre-paid booking

Rooms, gym, location
7.3
When we checked in, the front desk disappeared with our passports for ten minutes. When we asked the front desk to bring them back, the Duty Manager appeared, claiming that the hotel was fully booked and no rooms were available. Despite having pre-paid for our rooms, the Hilton could not honor our booking, and would move us into another property nearby. In a five minute stare-down I explained that we had just traveled to six countries in six days, and had meetings scheduled at the Hilton that we couldn't shift at this late notice. Eventually the Duty Manager relented and two good rooms, side-by-side, materialized. Shame on you, Hilton KLCC. You've lost my business.
Linda C. Business travelers Malaysia, October 1, 2014
Location is great but service is mediocre

Location and food
5.7
The hotel is well located for those coming from the airports. However as a frequent traveler, it is utterly disappointing that complimentary wi-fi is not provided in the room and we have to pay exhorbitantly for use of the in-room wi-fi. This is a 5-star international brand hotel and with the kind of price travelers paid to stay in the hotel, the management should look into the availability of in-room wi-fi for hotel guests. Wi-fi is a must for every guest in this IT world!
Tina J. Business travelers Singapore, September 26, 2014
Good Hotel

location, cleanliness, value for money
9.7

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Customer Reviews - Hilton Kuala Lumpur Hotel, Kuala Lumpur

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