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Hilton Kuala Lumpur Hotel

3 Jalan Stesen Sentral, KL Sentral, Kuala Lumpur, Malaysia 50470 (Show on map)

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Area: KL Sentral Number of Rooms: 503

Recent customer reviews

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Fantastic

8.5

based on
1088 reviews

Value for Money
8.0
Location
8.8
Staff Performance
8.7
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.7
Food/Dining
7.9
All reviews (1088)
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Hong R. Business travelers Singapore, August 25, 2014
Great location, room and staff

Fantastic location just above KL Sentral and airport express train. Stayed on the executive floor, the room is very nice with open concept bath. Staff are friendly and service oriented
10
A very good but too short stay- 1 night only. Did not get to use the hotel facilities or eat at the resturants, but the bar looks nice! The room is great with very nice toiletries but no free wifi. Have to go to the Executive lounge for free wifi which is ok as there are refreshments available. Closes at 11pm though. I like that breakfast is served early at 6am. Overall the staff that I met were friendly, helpful and always with a smile. Unbeatable location, will stay again
Yong S. Business travelers Singapore, August 20, 2014
Good location

location, away from city traffic, within subway station
7.7
good view. only regret was that with my package of executive room, the room wifi was chargeable. Also limited snacks and beverages at executive floor lounge though service was good.
Gan S. Couples Malaysia, August 14, 2014
Getting worse

Locaton, staff
5.7
it is my opinion that the standard of the hotel has deteriorated over the years. Examples such as needing to ask for Toothbrush before it is provided. No newspaper provided. The service by some of the service staff was also not good.
Jonathan T. Solo travelers Malaysia, August 3, 2014
transit trip

central located, new shopping mall nearby, access to train to airport
9.3
the room layout is excellent, great pool, but no free WiFi in room
Sandra C. Couples Singapore, August 3, 2014
Could have been better

Location, accessibility and service
8
Overall it was a comfortable stay. The only two gripes; firstly, the quality of food at the coffee house (buffet breakfast and buffet dinner) which I rate as quite average. There was a large spread but the quality of the dishes were disappointing. Good to see but not good to taste. I must add though that food at The Chynna, the Chinese restaurant, was much better. The other bigger gripe was that the free wifi was only available in the lobby. For that alone, we will definitely think twice or three times before returning to the Hilton considering that as a very big minus!
Siu M. Families with young children Hong Kong, August 2, 2014
Very helpful maintenance staff

1. The room is kept in very good conidtion even though it has a bit deteriorated in the past ten years. I have been staying here for 5 or 6 times in the past 8 or 9 years. Well done!
9.7
Kwong Y. Couples Malaysia, July 30, 2014
Good location

Location, location, location
7.7
We were a bit disappointed as the room looked a bit run down. But overall good location as LRT and KTM are close by. Nice breakfast as well. Downside is you have to pay for the wifi.
Valerie Y. Solo travelers Singapore, July 28, 2014
In and Out

The layout of the room, great location and attentive staff.
8.7
Room was amazing and very comfortable. Was there for one evening but potentially, it was one of the most cozy place I've ever stayed in. It was clean and tidy - love how the bathtub opens up into the room. Easy access from the KLIA Express, so shoot straight from the KLIA2 or KLIA to Sentral and cross the street. The staff was attentive and quick to handle issues.
Romain D. Business travelers France, July 25, 2014
perfecto hotel great location

location restaurants room
7.7
everything was perfect. location nearby kl sentral to reach the airport easily. you also have a mall very close. rooms, service, restaurants, spa all very good. highly recommended
Kenneth J. Business travelers Singapore, July 17, 2014
New Shopping Centre Makes Hilton Looks so Good

Shopping, Eating and Relaxing
2.7
We did the buka puasa buffet with our customer there. It was great. The food is nice. The new shopping mall just open not long ago, and staying here is feasible because it is walking distance to the KLIA Express, and there are places for you to do last minute shopping. Room is clean and nice.

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Customer Reviews - Hilton Kuala Lumpur Hotel, Kuala Lumpur

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