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Recent customer comments

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based on 493 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.1
  • Location 8.9
  • Room Comfort/Standard 8.3
  • Staff Performance 8.3
  • Value for Money 7.8
  • Food/Dining 7.7

8.4 Tide C.
May 25, 2016
Great Hotel
Nice and clean, very pleasant stay.

8.8 Sim J.
May 20, 2016
Hotel with prompt services and excellent location.
There is no doubt on the hotel location and their services, especially security; they are all dumb up! Two things that the hotel may have to look into: First, is the air refresher they use for toilets. It is a bit too "powerful" that not all guests can stand. Personally, my nose is sensitive to toxic contained liquid; for the three days stay in this hotel, I suffered aches from my nose. I found this out during my last day of stay. The second is their catering for business buffet lunch. Foods are fine, but without tea and coffee, which is rather strange for western catering.

8 Irene C.
May 09, 2016
Excellent location, staff hospitality and comfort
Everything you would look for in a Hilton. Fantastic view of the river if you get the front facing room. No suprises, this is the best hotel in the city if you are willing to pay a little premium.

7.2 Ooi K.
April 25, 2016
overall not bad
breakfast is good , room is ok and clean

9.2 Mohd A.
April 03, 2016
Nice food at waterfront cafe

5.2 Wan W.
March 29, 2016
Dirty coffee mug
Cleaner did not clean one of the coffee mugs in the room, there were still very obvious coffee stains inside the mug and also on the rim of the mug. totally unacceptable for a 5 star hotel like Hilton

8.7 AZALI T.
March 28, 2016
Good choice to stay.
Location, Customer service, staff attention.
Overall excellent.

March 27, 2016
Generally very good and convenient

9.6 Eliza Y.
March 25, 2016
Comfortable and good hospitality

9.2 Chung H.
March 24, 2016
Location and facilities
Fantastic location, next to board walk and river. Great view of river and beyond especially at sunset. Well lit corridors and well kept and clean guest rooms. Good spread of breakfast. Worth a stay and returning stay in future.