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Hilton Kuching

Jalan Tunku Abdul Rahman, P.O. Box 2396, Kuching City Center, Kuching, Malaysia 93748 (Show on map)

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Hilton Kuching Kuching - Guest Room Hilton Kuching Kuching - Guest Room Hilton Kuching Kuching - Guest Room Hilton Kuching Kuching - Coffee Shop/Cafe Hilton Kuching Kuching - Restaurant Hilton Kuching Kuching - Exterior Hilton Kuching Kuching - Swimming Pool Hilton Kuching Kuching - Coffee Shop/Cafe Hilton Kuching Kuching - View Hilton Kuching Kuching - Nearby Transport Hilton Kuching Kuching - Ballroom Hilton Kuching Kuching - Restaurant
Area: Kuching City Center Number of Rooms: 315

Recent customer reviews

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Very Good

7.6

from 20 reviews

Value for Money
7.4
Location
9.1
Staff Performance
7.6
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.5
Food/Dining
6.8
Groups (20)
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A Y. Groups Singapore, August 11, 2015
Good location overall, scenic river view.

1. good selection of breakfast menu, 2. good service from Dennis Chong and duy manager and front desk personnel, 3. comfortable bed, pillows and duvet
8.3
It was a pleasant stay overall. Very helpful and understanding duty Managers and front-desk personnel. However,: 1. There were some drama with broken door latch (room 721) (rather "spooky" that the nails come off the door cleaningly for no apparent reason and not noticed/reported by room-cleaners) and replacement room (#719) not made-up for guest to move into at 7pm. 2. Faulty phone line though reported on day 1 was not repaired until night of Day 2. 3. Disappointing menu and selection at Waterfront Cafe and we were the only 7 diners on Aug 11, 2015 ( expensive for RM91+ per person). 3. Specially ordered birthday cake (ie requested NO icing on carrot cake, just simple decoration) turned up fully covered with icing and even layered with icing inside the cake. It was dry and tasteless. Not value for money at RM56 per cake.
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Shailini A. Groups Malaysia, June 24, 2014
Excellent place for a holiday

Room, service, food
8.7
Club rooms, include access to a lounge which serves drinks throughout the day, and snacks in the evening. Very nice for a quiet and peaceful holiday. Rooms are large and comfortable too.
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Wynnie T. Groups Singapore, March 2, 2013
Nice and clean

Great location and big rooms
9
only stayed there for one night but the place has big rooms which are clean. location wise it is great for a short stay. the hotel doesn't seem new but there was no fuss. i have a really sensitive nose, especially when i get to dusty places but thank goodness it didn't act up over there! toilet was a little small but bearable. no free wifi in bedrooms except for lobby, but for some reason i wasn't able to connect with my iphone.
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David W. Groups Australia, January 12, 2013
Great Hotel with friendly staff

love the view!
8.3
Just there for the the one night (this time) but had a very enjoyable rest.
Restaurant Tip: You will love the dining options, especially the cakes in the foyer!!
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Boon H. Groups Malaysia, December 17, 2012
Great location and convenient to get around

walk in shower, good for elderly guest
5.3
Not so clean for the bathroom. Expect better cleanliness for his hotel of this name.
Restaurant Tip: Must try the live seafood at Rock Road Seafood especially the lobster. Not too expensive.
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Boon H. Groups Malaysia, December 17, 2012
Great location and convenient

the living room
5
the living is suitable for family get together with the good view of the river.
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Pei S. Groups Malaysia, October 1, 2012
Good location and friendly staff

good location nad friendly staff
6
Went for the business conference at the Hilton Kuching.But the hotel does not provide free wifi, as they should provide free wifi for the guest as some other cheaper or lower star hotels can provide free wifi. it is not acceptable as they are chaging the guest for the internet service. as a business traveller it is important to get connected al the times. Room is spacious and clean, staff is friendly.
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Sen M. Groups Malaysia, August 5, 2012
Great location but small room

Location
5.7
this hotel has a great location ... it's right in the heart of city. however the rooms are small and they are old. the tap in the bathroom wasnt working properly, the sink and toilet was dirty. also the service was poor. there was no concierge person waiting on you and etc..... certainly not recommended ... especially considering the price you pay for it. definitely not returning
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Hasrin M. Groups Brunei Darussalam, July 22, 2012
Great Hotel with good views, location and service

Location, views, service and amenities
9.3
previous stay in june 2012 was at singapore's mandarin oriental in a club room, so i can sort of compare both hotels at sort of the same level. i particularly liked the comfort the hotel accorded to both me and my father. the maintenance guy came almost right away when i called round noon-time regarding the blinds in the toilet which was stuck. unfixable (must be due to age) and un-replaceable (no spares), but he did get it to at least the position/condition i required. as previously noted in a previous review of mine of another hotel, i like a rain shower, and this hotel provided it. refreshing. only downer i can think of is the selection in the executive floor dining room. couldn't compare to the mandarin oriental's club floor. all in all, worth every bit of the agoda's price (rm100+ off rack rate) i paid for the executive room.
Hotel Feature Tip: 24 hour Gym yo!
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Bek Y. Groups Malaysia, July 16, 2012
Good Location but reception& breakfast substandard

Location
5.7
The rooms were quite spacious but was disappointed that I had to pay extra USD 18 / night if I wanted to get a room with River view. The first room given smelled heavily of cigarette smoke and reception was quite hesitant to change rooms for us. The breakfast was nothing special as well, even simple things like plain porridge tasted horrible. Hotel parking also shuts after 2am so If you come back late, you will have to park outside. The only saving grace was the location of the hotel was good, right next to the river and old town where there are lots of souvenir shops. Stayed here 2 times before this but will likely choose a different hotel in the future.
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Customer Reviews - Hilton Kuching, Kuching

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