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Hilton Liverpool Hotel

3 Thomas Steers Way, Liverpool City Centre, Liverpool, United Kingdom (Show on map)

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Area: Liverpool City Centre Number of Rooms: 215

Recent customer reviews

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Fantastic

8.2

based on
75 reviews

Value for Money
7.4
Location
9.4
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (75)
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Hidekazu Y. Families with young children United Kingdom, April 6, 2015
good

location, staff attitude, cleanliness
7.3
good
Jennifer C. Families with older children United Kingdom, March 7, 2015
Great location for shopping and eating out

Location
9
Great experience very leased with service will come back and stay again :-)
Antony W. Couples United Kingdom, March 2, 2015
Mildly disappointed

Location, cleanliness and huge bed
8
Walk from car park to main door in heavy hail and wind to find door locked, would have been nice if the closer Bar and Restaurant had been marked as alternative entrances. Also in room not enough courtesy shampoo and soap for two people and no toothpaste or brush, you get this in much cheaper hotels as well as a house robe! Rooms were big very clean and new but the TV was too small to view from the bed. At twice the price of the Adelphi I expected more.
Andy D. Couples United Kingdom, February 21, 2015
Superb!

Location Comfort Cleanliness
10
Stayed for Premier League Darts, Mamma Mia and travelled to Manchester for Corrie tour before returning to Essex. Location is superb were able to see so many things in Liverpool without needing to use the car. We stayed on 4th floor, very quiet even with Basiktas supporters banging drums and singing outside the hotel we barely heard it! Will definitely stay hear again. Besides the other half won't want anything less than Hilton now!
Jamie T. Couples United Kingdom, January 24, 2015
Hilton

Comfy bed the view and the layout
8.7
I stayed at the Hilton for just the 1 night and as I turned up my room wasn't ready so they offered me a much better room with an amazing view for just £25 more. The staff here were excellent and the layout was great too. It is quite expensive but definatley worth the money if you want to treat yourself
Ashley L. Couples United Kingdom, January 18, 2015
Great stay bathroom sink waste requires good clean

Upgrade to executive suite. Location. Staff
9
Simon H. Couples United Kingdom, December 15, 2014
Good hotel, give breakfast a miss

Clean hotel ,well appointed spacious room,good location
7.3
Can't fault hotel,staff or location. First time booking and wasn't aware of executive lounge facilities but did upgrade on arrival for extra cost . The evening of drinks and canapés was good with friendly staff.the breakfast however was terrible. Mildly warm sausage bacon and egg under metal heaters ,half a bottle of tomato sauce for whole dining area and vending machine coffe that delivered a scum of froth on every drink,cold meats and pastries only other option. No staff around and on 7th floor couldn't find a single one. Very disappointed but in leaving receptionist was apologetic and offered refund to card. Regarding parking discount at q park make sure it's the Liverpool one car park ! The Hanover st q park isn't covered by the discount...... Guess where we had parked😡
Mark L. Families with young children Singapore, December 7, 2014
Hilton can do better!

1) Location; 2) Comfort; 3) Space
8
Basic items like toothbrush, toothpaste and shaver cream were not provided.
Tracey R. Couples United Kingdom, November 22, 2014
brilliant

location, brilliant bar, great breakfast
10
superb, loved it...great location lively bar relaxed young atmosphere will definitely go back....loved it
Ho Y. Solo travelers Hong Kong, September 15, 2014
Nice facility, details to be improved

Good location, reasonably priced in the match day weekend, plenty of parking
7.7
There was no warm water in the shower in the 2nd night of stay. Staff promised to arrange a packed breakfast for my early checkout at 5am, which eventually not delivered nor the reception has any records about the arrangement. Slightly disappointed. Otherwise, it's a good, modern and well located hotel.

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