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Hilton Liverpool Hotel

3 Thomas Steers Way, Liverpool City Centre, Liverpool, United Kingdom (Show on map)

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Area: Liverpool City Centre Number of Rooms: 215

Recent customer reviews

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Fantastic

8.1

based on
71 reviews

Value for Money
7.4
Location
9.4
Staff Performance
8.2
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.0
Food/Dining
7.5
All reviews (71)
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Jamie T. Couples United Kingdom, January 24, 2015
Hilton

Comfy bed the view and the layout
8.7
I stayed at the Hilton for just the 1 night and as I turned up my room wasn't ready so they offered me a much better room with an amazing view for just £25 more. The staff here were excellent and the layout was great too. It is quite expensive but definatley worth the money if you want to treat yourself
Ashley L. Couples United Kingdom, January 18, 2015
Great stay bathroom sink waste requires good clean

Upgrade to executive suite. Location. Staff
9
Simon H. Couples United Kingdom, December 15, 2014
Good hotel, give breakfast a miss

Clean hotel ,well appointed spacious room,good location
7.3
Can't fault hotel,staff or location. First time booking and wasn't aware of executive lounge facilities but did upgrade on arrival for extra cost . The evening of drinks and canapés was good with friendly staff.the breakfast however was terrible. Mildly warm sausage bacon and egg under metal heaters ,half a bottle of tomato sauce for whole dining area and vending machine coffe that delivered a scum of froth on every drink,cold meats and pastries only other option. No staff around and on 7th floor couldn't find a single one. Very disappointed but in leaving receptionist was apologetic and offered refund to card. Regarding parking discount at q park make sure it's the Liverpool one car park ! The Hanover st q park isn't covered by the discount...... Guess where we had parked😡
Mark L. Families with young children Singapore, December 7, 2014
Hilton can do better!

1) Location; 2) Comfort; 3) Space
8
Basic items like toothbrush, toothpaste and shaver cream were not provided.
Tracey R. Couples United Kingdom, November 22, 2014
brilliant

location, brilliant bar, great breakfast
10
superb, loved it...great location lively bar relaxed young atmosphere will definitely go back....loved it
Ho Y. Solo travelers Hong Kong, September 15, 2014
Nice facility, details to be improved

Good location, reasonably priced in the match day weekend, plenty of parking
7.7
There was no warm water in the shower in the 2nd night of stay. Staff promised to arrange a packed breakfast for my early checkout at 5am, which eventually not delivered nor the reception has any records about the arrangement. Slightly disappointed. Otherwise, it's a good, modern and well located hotel.
Katherine C. Couples United Kingdom, September 7, 2014
Great hotel, got a good deal, expensive otherwise

bar, bar, bar,
9.3
Great
Lee K. Business travelers United Kingdom, August 13, 2014
Business stay - quick pit stop

location , parking and excess to good resturants
8.7
Very professional and always pleasant to stay before or after business meetings
Neil T. Couples United Kingdom, August 5, 2014
Great spot to see the bright lights of Liverpool

Location. Comfort. Staff
9
Had a lovely time in the hilton. Liverpool is a great place both day and night and this hotel is ideally located to see it all. Very comfortable. Helpful staff. Only complaint would be the lack of options to eat in the hotel. But plenty near by.
Rose A. Groups Sweden, July 21, 2014
a pleasant stay.

The location, staff and breakfast.
9
We stayed over coming back from Scotland. It was a very pleasant experiance. The breakfast was amazing. I found the thick carpet in the hotel a bit untidy and collect dust. All in all it was a very good stay. I will definately go back.

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