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Hilton London Gatwick Airport Hotel

South Terminal Gatwick Airport, Gatwick Airport, London, United Kingdom RH6 0LL

Recent customer reviews

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Very good

7.6

based on 219 reviews

193 reviews in English

Value for Money
7.2
Location
8.9
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.5
Food/Dining
6.8
All reviews (219)
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Barry I. Business travelers Australia, May 13, 2016
Disappointed
4.7
The lobby and Amy's restaurant smelt of rodent/dog urine. I asked to have tv tuned to get bbc four. Reception said that they would send someone up. Never happened. Noise from bar downstairs went until 3am so no slerp. I travel 2 months of the year. Worst Hotel I have ever stayed in
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Joan A. Couples United Kingdom, January 16, 2016
stay was too short but everything was excellent.

Location; breakfast; friendliness of staff
9.3
Great.
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Alejandro B. Solo travelers Spain, December 31, 2015
Conveninet hotel at South Terminal

Room comfort, service, restaurant offer
8.7
Comfortable room with nice bathroom. The hotel is located just outside the South terminal, next to the bus station. There are pubs and restaurants in the Lobby, which is lively and a good place to stay.
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Judy F. Solo travelers United States of America, December 11, 2015
Loved the hotel! Outstanding room.

Great room, clean room, friendly staff
10
I will be going back to Gatwick Hilton - I will be heading back for another stay.
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Norashidah T. Families with older children Singapore, December 6, 2015
Outstanding hotel

Location at Garrick before London
10
Love the comfortable hotel after long flight. No room slipper provided for this Hilton. Nice family room.
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Adam H. Business travelers United Kingdom, November 4, 2015
Poor hotel
3.3
Poor hotel. Executive lounge poor. Staff appalling. Room bed most uncomfortable
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David J. Couples New Zealand, October 8, 2015
Gatwick transit

Location Location Location
9.3
Good value for money and excellent for convenience
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Brenda Q. Solo travelers Canada, October 5, 2015
Only one thing missing

location, location, location
7
Stay was fine. First time in my month stay in UK, WIFI was extra, not happy about that
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Malcolm R. Solo travelers United Kingdom, September 19, 2015
Served it's purpose.

Room quiet staff very helpful.
9
No hot water in the shower and hated starting the day with a cold one. May have failed to work out how the shower taps worked. No designed for people who wear glasses.
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Christopher W. Couples Australia, September 14, 2015
Poor housekeeping

Location, price, food & beverage
7
On arrival one of the bedside lamps had no bulb in the fitting. It took 20 minutes for someone to come to the room to check only to be told they could not get a bulb until the following day. The towels supplied were in poor condition with the one my wife used on the last day being so threadbare it had holes through the towel. Not what you expect for 4 stars!
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