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Hilton London Metropole Hotel

225 Edgware Road, Hyde Park, London, United Kingdom W2 1JU (Show on map)

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Good 7.5
based on 414 reviews

"room size, location near tube station, ..."

  • Mohamed, United Arab Emirates
  • June 14, 2015
  • Area: Hyde Park
  • Rooms : 1054

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When would you like to stay at this hotel?

Features of Hilton London Metropole Hotel
Facilities

24-hour front desk

24-hour room service

ATM/cash machine on site

bar

business center

car hire

car park

concierge

currency exchange

elevator

express check-in/check-out

facilities for disabled guests

family room

laundry service

luggage storage

meeting facilities

newspapers

pets allowed

restaurant

room service

safety deposit boxes

salon

shops

 
Sports and Recreation

fitness center

indoor pool

sauna

steamroom

  
Internet

Wi-Fi in public areas

  
Parking

car park

  
Languages Spoken

Dutch

English

French

German

Italian

Russian

Spanish

  

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Sophisticated, urban, and well-connected are words that sum up this world-renowned, Hilton brand hotel located only a block from Edgware Road tube stations in London. Hilton London Metropole Hotel boasts its comprehensive conference center as one of the biggest in Europe, providing an ideal accommodation for business and corporate travelers. The hotel is easily accessible to the city's main transport system as both the Bakerloo and Circle train lines run through here. Those inclined to walk will find the hotel is only 15 minutes to the end of Oxford Street and Marble Arch. Little Cairo area, famed for its proliferation of Middle Eastern cafes, provides rows of terrace shops and eateries along the streets. The 1,054 tastefully appointed rooms here vary in size and style, but all feature fluffy white beds and pillows. Guests staying in the tower can enjoy floor-to-ceiling views of London's crisp city skyline and make use of the 12.5-meter pool, exercise area, steam room, and sauna on-site. Sophisticated, urban, and well-connected are words that sum up this world-renowned, Hilton brand ... see more
Please note that Hilton London Metropole hotel rates are now inclusive of all taxes.

When booking for 10 or more rooms, different policies and additional supplements may apply.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Check-In From
03:00 PM

Check-Out From
12:00 PM

Distance to Airport
18 miles

Non-Smoking Rooms / Floors
Yes

Number of Bars
3

Number of Floors
23

Number of Restaurants
2

Number of Rooms
1059

Parking Fee (per day)
35 GBP

Year Hotel Built
1973

Year Hotel Last Renovated
2000


Recent customer comments

Filter by Traveler Type

 

Good

7.5

from 414 reviews

Value for Money
6.9
Location
8.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (414)
Sort by:
Reerapun S. Families with older children Thailand, July 20, 2015
Worst hotel ever! Bed&pillows not comfortable.

Location
5
Worst hotel ever! Bed&pillows not comfortable. Toilet does not flush. Shower clog. Bad reception &service. Take 1hr+ to get lauggaes to the room. Pay the room for 4 people but get everything in 3. Super duper slow service when call and ask something ex. Towel.
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Ka L. Families with older children United Kingdom, July 15, 2015
Weird breakfast experience in a brand hotel

Large room, free wifi
8.7
the worst thing while staying here is having breakfast at the kind of hall. We would expect to have quiet breakfast at restaurant of a hotel not an experience like having meal in holiday camp
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Rebecca W. Families with young children United States of America, July 6, 2015
Staff don't understand families

location, rooms
8.3
This hotel is probably fine for business travelers, but the staff seem oblivious to the needs of families, starting with their provision of only four chairs at the check-in area. There was constantly a line at the concierge/check-in, and the cloak room fellows whinged at every turn about how busy they were. I was traveling as a single parent and allowed my jet-lagged children to sleep on a couch in the common area of the hotel while we awaited check-in. I was approached by three different staff members during an hour, one of whom was enforcing the hotel policy of "no sleeping in the lobby" and the other telling me that I had to move so that she could relocate the couch. Only one staff member offered to help me and succeeded in doing so. This hotel fell far short of my expectations of a Hilton. Although the room was lovely, the staff needs hospitality training.
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Vichanan J. Couples Thailand, July 4, 2015
Good location but pricy

Location
7
Report this review
Lim C. Couples Singapore, June 28, 2015
AVOID at all cost!!!
2.7
do not be mislead by the nice lobby. was assigned room in the tower wing. the room are really bad. the corridor looks bad as well. fridge was broken, tv was half broken, housekeeping not done properly. smallish room. very dirty looking room. you feels like you are staying in a soon-to-be abandoned establishment. AVOID this at all cost, do not be misled by the hilton name. this hotel got nothing that shout "hilton". Go to Hilton Paddington if you have to pay a bit more, it is much better. *walk to right for tesco express 24hours.
Report this review
Martin B. Business travelers United Kingdom, June 26, 2015
Used to be a four star! Not any more...

Staff and Food
7
The hotel needs a major re-vamp! May be it used to be a four star but its fallen way below that bar. The staff complement the hotel, but everything else needs a make over!
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Ricky D. Families with young children Indonesia, June 21, 2015
Food is great

Location,food and comfortable
8
Good
Report this review
Joyce L. Groups Singapore, June 20, 2015
so so...

quite near paddington station
6
so so...
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Jomana S. Groups Saudi Arabia, June 16, 2015
disaster
2
The hotle is disaster
Report this review
Mohamed A. Families with young children United Arab Emirates, June 14, 2015
expensive

room size, location near tube station,
4.3
They charged me a mini bar item however we didn't take any item, the bedding covers were the same with spots without being changed only reused, noise from maintenance, expensive price
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What's nearby? / Directions

What's nearby?
  • Marble Arch
  • Hyde Park Speakers' Corner
  • Madame Tussaud's Wax Museum
  • Regent's Park
  • Kensington Gardens


Directions
Getting to the hotel from the airport is simple. From Heathrow Airport, take the 15-minute Heathrow Express to London Paddington where taxis are available to take you directly to the Hilton London Metropole. The taxi ride from Paddington to the hotel takes 2 minutes. From Gatwick Airport, take the 30-minute Heathrow Express to London Victoria where there is a direct underground line to Edgeware station, directly opposite the Hilton London Metropole Hotel. From London Stansted Airport, take the 45-minute Heathrow Express to London Liverpool Street where there is a direct underground line to Edgeware Road station, directly opposite the Hilton London Metropole Hotel.

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Customers like this hotel for:
Nearest transport:
  • Edgware Road Circle Line Tube Station (0.1 Km / 2 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • London City Airport (15.4 Km)
  • London Heathrow Airport (20.3 Km)
Customer comments:
  • "Central location near nightlife" , "Close to city center" , "Close to public transport"
Top attractions in the area:
  • Madam Tussaud's (1.1 Km / 14 min walk)
  • Selfridges (1.3 Km / 16 min walk)
  • Hyde Park (1.4 Km / 17 min walk)
  • Four Seasons Chinese Restaurant (1.4 Km / 17 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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