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Hilton London Metropole Hotel

225 Edgware Road, Hyde Park, London, United Kingdom W2 1JU

Recent customer reviews

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Very good

7.5

based on
434 reviews

312 reviews in English

Value for Money
6.9
Location
8.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (434)
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Olivier B. Business travelers France, January 30, 2016
price too high for the general level

Location, nice staff, good breakfast
7.3
In general , the hotel is ok . Good location in paddington . Staff is very nice , breakfast with a large choice of food but the level of the room is really not matching with the price I was paying . Also I found room service was done very quick (10mn) and neglect lot of details details . Room was not well prepared : no remote control when I arrive , AC was broken and fridge closed by key . I would come back but not for this range of price.
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Matthew B. Solo travelers United Kingdom, December 17, 2015
Short stay

Location, transportation,, staff
6.7
Place is fine, pretty basic. Can't believe they charge £10 a day for Internet!
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Abdulaziz A. Solo travelers United Kingdom, December 13, 2015
Very nice hotel

Location, Service, food
7.3
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Vallianzi A. Business travelers Indonesia, November 5, 2015
small room but nice

small room. comfort. and nice
8
Very nice
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Vallianzi A. Business travelers Indonesia, November 4, 2015
small room but nice

small room. good location. comfort
8
Very good
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Pichai S. Groups Thailand, October 13, 2015
Good location and very good breakfast

Good location, best breakfast and nice staff
9.7
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Jason C. Solo travelers United States of America, October 12, 2015
great hotel great location great bar scene

sports bar
9.3
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Phillip M. Families with older children Australia, October 2, 2015
Family stay

Breakfast, space, location
7
Good value for families- air conditioning in room not good- rooms a little run down
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Tracey M. Couples Australia, September 30, 2015
Not a 4 star hotel

Location to underground - right across the road which was convenient
6.3
I was very disappointed with the hotel - I had high expectations given it was a Hilton & rated at 4 star... Took 20 minutes wait to check in. We stayed in the tower wing which is very dated. The room was clean, but bathroom was dated & thr mattress was uncomfortable - I could feel the springs through it. I left a note for housekeeping to provide a shower cap which was ignored for 2 days. Finally on the last day of the stay it was supplied. On check out they tried to charge us for the room which had already been paid for in advance & we had to wait again for it to be checked... The location is good in terms of being across from the underground however there isn't much around in terms of decent cafes or restaurants. We booked through agoda so the price was reasonable for London - but would not stay here again or recommend it
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Lisa A. Couples Australia, August 21, 2015
Comfortable hotel in a central part of London

Close to the train station, great buffet breakfast and helpful staff
7
The Hilton London Metropole is based close to the train station. The rooms were worn out, but the hotel is currently undergoing a renovation. The staff were polite. The buffet breakfast had a lot of variety and was lovely.
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Hilton London Metropole Hotel London - ExteriorHilton London Metropole Hotel London - Guest RoomHilton London Metropole Hotel London - Guest RoomHilton London Metropole Hotel London - Guest RoomHilton London Metropole Hotel London - Meeting RoomHilton London Metropole Hotel London - Food and BeveragesHilton London Metropole Hotel London - Pub/LoungeHilton London Metropole Hotel London - InteriorHilton London Metropole Hotel London - Guest RoomHilton London Metropole Hotel London - Meeting RoomHilton London Metropole Hotel London - Meeting RoomHilton London Metropole Hotel London - Guest RoomHilton London Metropole Hotel London - Guest RoomHilton London Metropole Hotel London - Guest RoomHilton London Metropole Hotel London - InteriorHilton London Metropole Hotel London - InteriorHilton London Metropole Hotel London - InteriorHilton London Metropole Hotel London - Guest RoomHilton London Metropole Hotel London - InteriorHilton London Metropole Hotel London - Guest RoomHilton London Metropole Hotel London - 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