Excellent 8.6
Based on 25 reviews

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About Hilton Mexico City Reforma Hotel

Description

This handsome glass skyscraper in downtown Mexico City delivers the deluxe amenities and sophisticated spaces suggested by its sleek exterior. In contrast to the historic buildings that can be found all throughout this area, the Hilton Mexico City Reforma Hotel is an ultra-modern property both inside and out. Spacious, well-presented rooms feature all new technologies plus luxurious European-styled bathrooms and far-reaching views over the city to the mountains. Nearby, there's a selection of museums and galleries to discover, a choice of two metro stations, and the sprawling central avenue of Paseo de la Reforma also lies close by. The Zocalo is a 10-minute walk from the hotel, and Alameda Central is just opposite - a quiet place to rest feet or gather thoughts in between seeing the sights.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]
  • Swimming pool [indoor]

Land sports

  • Tennis court(s)

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Pets

  • Pets allowed

Guest services

  • Concierge

On-site facilities

  • Garden
  • Elevator
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • Safety deposit boxes
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Policies

  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-Out Until: 12:00 PM
Distance from City Center: 2.3 Km
Distance to Airport: 15.00 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 27
Number of Restaurants: 3
Number of Rooms : 456
Room Voltage: 110
Time to Airport (Minutes): 20
Year Hotel Built: 2002
Year Hotel Last Renovated: 2006
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.3
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.9
  • Value for Money 8.0
  • Food/Dining 7.8
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Chan C.
Taiwan
May 06, 2015
almost perfect
best Mexican food, excellent location, comfortable room
The hotel was perfect when we stayed. Only that we checked in at 14:30, but the front desk told us our room would be ready in one hour. At 15:00 I asked another staff again and fortunately he noticed that their check-in time is 15:00, so that he changed a room for us, avoiding unnecessary waiting. On the ground floor, there’s a best Mexican food restaurant in town, worthy trying it.

Cai J.
Singapore
January 29, 2015
Hilton
Most of the things were wonderful
Staffs were nice to give a complimentary birthday cake for my girlfriend. The conditions of the hotel was very good as well. Well done!

Angela P.
United States
November 19, 2014
Ok hotel, needs improvement
Cardenal Restaurant, Location, Ammenities (Gym/Pool)
The room had a great view, The room itself needs to be re-vamped (old furnitre with scratches and loose legs) the walls inside the rooms were scratched and the tub altough nice was not properly cleaned (dirt/mold in the crevice between tub and granite cover.) Serving staff at restaurant varied from great to slow/forgetfull. Front desk staff was exceptional and the ammenities of gym and indoor pool were great. Unless your dining at the Cardenal, eat somewhere else. Hotel food is overpriced for Mexico standards.

Nicola H.
United Kingdom
June 02, 2014
The best hotel that I hae stayed in this year
friendly staff

Jorge R.
Mexico
May 05, 2014
GREAT LOCATION BUT BE CAREFUL OF EXTRAS
Location, Stunning Views, Location (again)!
Hotel is perfectly located in front of the Alameda Park and within a few steps its the Fine Arts Building, The Latino Tower for 360 views of Mexico City, the Morelos Pedestrian Street and tons of cafes, museums, historical buildings and restaurants. Also its 2 blocks away from the MTR and Reforma Avenue. Location is definetly its biggest asset. The hotel grounds are OK, but no more, no less to what you would expect from the brand. The pool is narrow, but in a city with so much to do why would you want to stay in a hotel pool? The downsides are the internet and parking. Internet is expensive (about 14-15 USD) per day and restricted to 4 registered devices. Internet should be complimentary and without restrictions. This is the XXI Century... Parking with the use of the valet service is COMPULSORY and they have a very limited liability clause should anything happen to your car or to your property inside. I find it anoying that I cannot park the car myself if I don't want to use the valet. Additionally parking is not complimentary and the cost is around 8-9 USD per day (plus the valet tips). There is no complimentary water bottles in the room and toiletries are limited (no tootpaste, toothbrush were in our bathroom) Mexico City is just an amazing place to visit.

Tat C.
Hong Kong
October 18, 2013
convenient and safe
location, conceige, room view
Good, very safe, convenient to historical area and Zocalo. Easy to get transportation to pyramids, airport and restaurant. Red tour bus is good but wait too long. Highly recommended to use hotel taxi instead If public taxi for safety and comfort.

phi N.
Vietnam
September 02, 2013
Nice hotel, scary enviroment as drug gangs attack
Nice staff, good conference, nice breakfast
Nice hotel, small swimming pool, large and full equipped. We arrived a nice hotel but surrounding with alots of commanders. We realised that drug gangs are against Mexican Millitary. It was a bit scary to visit around so we decided to get out the country asap. At the airport, alot of commanders are around. I am glad that i am back US safely.

Stefan K.
Thailand
August 02, 2013
Interesting stay and close to old city center
Location so close to city attractions, walking distance to all the museums, shopping around the corner
No complain whatsoever, very good staff and customer services

HsinI H.
Taiwan
July 29, 2013
perfect location
location, safe, service
all staff in hotel are very nice and friendly, English speaking very good, i also request a taxi driver to keep company with me to all day driving and stops some places is very safe.

Ana A.
Philippines
May 16, 2013
everything was good.
friendly staff location



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