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Hilton Odawara Resort & Spa

583-1 Nebukawa, Odawara, Hakone, Japan (Show on map)

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Hilton Odawara Resort & Spa Hakone - Facilities Hilton Odawara Resort & Spa Hakone - Facilities Hilton Odawara Resort & Spa Hakone - Surroundings Hilton Odawara Resort & Spa Hakone - Facilities Hilton Odawara Resort & Spa Hakone - Buffet Hilton Odawara Resort & Spa Hakone - Buffet Hilton Odawara Resort & Spa Hakone - Buffet Hilton Odawara Resort & Spa Hakone - Breakfast Image Hilton Odawara Resort & Spa Hakone - Restaurant Hilton Odawara Resort & Spa Hakone - The Lobby Lounge Hilton Odawara Resort & Spa Hakone - The Lobby Lounge Hilton Odawara Resort & Spa Hakone - Restaurant
Area: Odawara Number of Rooms: 172

Recent customer reviews

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Very Good

8.0

based on
43 reviews

Value for Money
7.6
Location
7.4
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.6
Food/Dining
7.3
All reviews (43)
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Ah E. Couples Singapore, December 23, 2014
The Worst Hilton stay ever

Great view of the sea. nice Christmas decor.
4
Terrible. Disappointing. 1. Bus service from Odawara station. Driver did not help us with big pieces of luggage. We had to struggle on own own up the passenger seat. 2. 23 Dec was a public holiday but overseas visitors won't know. The shuttle bus stand did not make any indication that there was no service to Odawara station. Driver for Nebukawa saw us waiting at the hotel stand for shuttle bus to Odawara but didnt bother to inform us that there was no service that day. So we missed our timing for the train to Tokyo. 3. Onsen allowed some fathers to bring their young kid daughters into the male Onsen place! 4. The few staff on duty were just doing their job. Not passionate at all. There were enthusiastic junior people like interns but they know next to nothing whenever we asked a question. They had to run into the office for 5 to 10 mind each time we asked.
Alka S. Families with young children Singapore, December 11, 2014
Beautiful view

First time , lovely property, I wish they could have provided wi Fi in the rooms too.Otherwise very nice. Keep it up
8.3
Would return if ever in Japan Keep it up
Ferlin L. Families with older children Singapore, November 23, 2014
NIL

clean good view and
6
Ok
Elaine M. Groups United States of America, June 21, 2014
Relaxing

nice onsen area, good buffet
8.7
everything was fine -- nothing "wowed" us, but the house we rented was nice as it worked well for our group and we enjoyed the common space. A little far if using it as a base for Fuji though.
Suryadi N. Families with young children Indonesia, June 20, 2014
Quite far from public transport

Nice View, Big Landscape, and Natural Hot Spring
7
The hotel has a big property and nice view within the surrounding. However the room quite small.. and the room hasn't not enough good amenities compare to the other hilton hotel.
Peer K. Business travelers Germany, June 14, 2014
Good facilities, poor restaurant offer

Spa (Onsen)GymLocation
5.3
Relaxing stay, disappointing restaurant offer, slow staff at reception
May L. Couples United Kingdom, May 13, 2014
A fabulous resort getaway!

Fabulous swimming pool spa with 15 stations! Extremely polite and helpful staff! Wonderful stay!
7
Had a wonderful stay at the Odawara hilton hotel , service was impeccable and the swimming pool spa is amazing with different types of whirlpools, water massages etc. The shuttle bus from Odawara station is convenient but would suggest that they run till later in the night if possible , the last bus from Odawara is at 615 and that makes eating dinner out of the hotel difficult. Wonderful breakfast spread but if you're eating in the hotel for lunch or dinner, the menu is quite limited and there is hardly any Japanese food. The hotel is also a little far away from Hakone if you're intending to do sightseeing , however as a resort hotel the Hilton is perfect for a short staycation and is worth every cent!
William M. Couples Australia, May 7, 2014
Luxurious stay

Great facilities, attentive staff, scenic location
9.3
We enjoyed our stay at the Hilton Odawara Resort and Spa. While many staff have only limited English they went out of their way to help us and communication was not difficult (mixed with our tiny bit of Japanese!) Great breakfasts, the pools were so relaxing and the regular shuttle bus to and from the train station made getting to the Hakone area for sight seeing very easy.
Guillaume D. Couples France, April 21, 2014
relaxing stay in Hilton Odawara

sea view with a balcony, hotel and rooms very confortable, the hot spring water bath
8
very pleasant stay in Hilton Odawara. during weekdays there is a shuttlebus service in Odawara station, during weekends the shuttlebus is available only in the station after Odawara. The hotel is on top of the hill; better take a taxi or the bus. excellent sea and mountain view, all rooms have a balcony; the room decoration needs to be refresh but it is totally satisfying. Big indoor swimming pool and hot spring water bath. Morning breakfast buffet average,western breakfast selection limited compared to the Japanese'one. Hotel staff very helpful to plan your trip back to Tokyo or Kyoto:
Bing C. Families with older children Singapore, March 10, 2014
Beautiful hotel with quality service.

Service, scenery, quality
8.3

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Hilton Odawara Resort & Spa HakoneHilton Odawara Resort & Spa Hakone - EntranceHilton Odawara Resort & Spa Hakone - Swimming PoolHilton Odawara Resort & Spa Hakone - Sports and ActivitiesHilton Odawara Resort & Spa Hakone - SpaHilton Odawara Resort & Spa Hakone - Bade ZoneHilton Odawara Resort & Spa Hakone - Nearby AttractionHilton Odawara Resort & Spa Hakone - Odawara CastleHilton Odawara Resort & Spa Hakone - Guest RoomHilton Odawara Resort & Spa Hakone - Guest RoomHilton Odawara Resort & Spa Hakone - Guest RoomHilton Odawara Resort & Spa Hakone - Guest RoomHilton Odawara Resort & Spa Hakone - Guest RoomHilton Odawara Resort & Spa Hakone - Guest RoomHilton Odawara Resort & Spa Hakone - Guest RoomHilton Odawara Resort & Spa Hakone - BathroomHilton Odawara Resort & Spa Hakone - FacilitiesHilton Odawara Resort & Spa Hakone - FacilitiesHilton Odawara Resort & Spa Hakone - FacilitiesHilton Odawara Resort & Spa Hakone - SurroundingsHilton Odawara Resort & Spa Hakone - FacilitiesHilton Odawara Resort & Spa Hakone - BuffetHilton Odawara Resort & Spa Hakone - BuffetHilton Odawara Resort & Spa Hakone - BuffetHilton Odawara Resort & Spa Hakone - Breakfast ImageHilton Odawara Resort & Spa Hakone - RestaurantHilton Odawara Resort & Spa Hakone - The Lobby LoungeHilton Odawara Resort & Spa Hakone - The Lobby LoungeHilton Odawara Resort & Spa Hakone - RestaurantHilton Odawara Resort & Spa Hakone - RestaurantHilton Odawara Resort & Spa Hakone - Swimming PoolHilton Odawara Resort & Spa Hakone - FacilitiesHilton Odawara Resort & Spa Hakone - FacilitiesHilton Odawara Resort & Spa Hakone - FacilitiesHilton Odawara Resort & Spa Hakone - FacilitiesHilton Odawara Resort & Spa Hakone - Fitness CentreHilton Odawara Resort & Spa Hakone - Fitness RoomHilton Odawara Resort & Spa Hakone - Sports and ActivitiesHilton Odawara Resort & Spa Hakone - Recreational FacilitiesHilton Odawara Resort & Spa Hakone - Recreational FacilitiesHilton Odawara Resort & Spa Hakone - Sky BanquetHilton Odawara Resort & Spa Hakone - Sky BanquetHilton Odawara Resort & Spa Hakone - Ball RoomHilton Odawara Resort & Spa Hakone - Banquet RoomHilton Odawara Resort & Spa Hakone - ChapelHilton Odawara Resort & Spa Hakone - RestaurantHilton Odawara Resort & Spa Hakone - Restaurant


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