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Hilton Petaling Jaya Hotel

No 2 Jalan Barat , Petaling Jaya, Kuala Lumpur, Malaysia 46200 (Show on map)

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Area: Petaling Jaya Number of Rooms: 554

Recent customer reviews

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Very Good

7.8

based on
912 reviews

Value for Money
7.4
Location
7.7
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
7.5
All reviews (912)
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Andrian G. Business travelers Indonesia, January 13, 2015
Not a good experience due to bad service.
4.7
The location is tough to access as they had changed the roads around the hotel to make it a one way street. It was confusing for us and there were no signs to show us the way. Not entirely the hotel's fault, nevertheless, it is a consideration for the traveler. I was very disapointed that when I arrived, there were no Bell Boy who came to our car to take our luggage. Several guys were at the taxi desk, but they basically ignored us. We had to carry our own luggage down to the lobby. Even after we check in, the clerk at the check in desk did not arrange for a bell boy to take our luggage. I mean... this is supposed to be a 5 star hotel. But the service is more like a 3 star hotel. So very disappointed with this hotel. Everything else about the hotel is average. Nothing great, but nothing bad. Just bad service and staff who don't care about their guests. I think the hotel needs better training for their staff.
Welson A. Business travelers Singapore, January 13, 2015
No free internet

parking is very convenient
8
no internet access. Need to pay....
Clement C. Couples Malaysia, January 11, 2015
Great room space

Room space , location , friendly customer service
9.3
no free wifi , pls take note.
Ida R. Business travelers Malaysia, January 9, 2015
good

comfort clean and good location
8.3
Heng L. Business travelers Malaysia, January 9, 2015
best service in town

staff, service, clean hotel
6.7
Always like to stay here. Clean hotel, friendly and efficient staff
Byron J. Solo travelers Malaysia, January 7, 2015
My own home away

Location, Value and Food
10
I'm from the area and working abroad, so PJ Hilton is almost like home. The location is perfect for me, they provide transportation if needed to all the popular places. I didn't had to use it since i rented a car. The staff are really friendly and the hotel has been fully refurbished. The only downside is that I will suggest to tell the reception to give you a room away from the bar. You can hear the bass from the 5th floor facing the bar!
Ivy Y. Business travelers Malaysia, January 5, 2015
Great, nice big room

Food, room & location
10
Room Condition very good and look nice, staffs are friendly and helpful
Friska P. Families with older children Indonesia, January 2, 2015
Very nice

Food, clean, comfort
8.3
Wilson L. Couples Malaysia, December 31, 2014
Overall good and satisfied

Food, location and room
8.3
Everything was fine, nice and enjoy our vacation
Rizal C. Couples Malaysia, December 30, 2014
good

location, room service and staff
7.7
good

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