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June 3, 2016 - June 4, 2016 | 1 nights
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About Hilton Phuket Arcadia Resort And Spa

Description

This village-styled resort with over 600 rooms is situated on Karon Beach and stretches out over 75 acres of beautifully landscaped tropical gardens. The 5-star resort is also close to such tourist attractions as the Fantasea Theme Park and Chalong Temple, which are driving distance away. Karon Beach is steps away, and a little further down are diving, snorkeling, and windsurfing spots. The resort includes four restaurants which serves everything from snacks and fresh seafood to award-winning cocktails. Hilton Phuket Arcadia Resort And Spa is also family-friendly, with a range of services for the little ones including a special menu as well as video rental.
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Features

Internet

  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • games room

Swimming & soaking

  • swimming pool
  • hot tub
  • outdoor pool

Water sports

  • diving

Land sports

  • golf course (within 3 km)
  • tennis courts
  • squash courts
  • table tennis
  • garden

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • shrine
  • postal service
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • salon
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • photocopying
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Polish
  • Russian
  • Swedish
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1400 THB
Breakfast Charge (when not included in room rate): 650 THB
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 16 km
Distance to Airport: 48 km
Internet Usage Fee: 400 THB
Non-Smoking Rooms / Floors: Yes
Number of Bars: 5
Number of Floors: 12
Number of Restaurants: 5
Number of Rooms : 665
Parking Fee (per day): 0 USD
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 60
Year Hotel Built: 1986
Year Hotel Last Renovated: 2012
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Recent traveler reviews

Filter by traveler type
All reviews (1117)

Business travelers (32)

Couples (525)

Solo travelers (81)

Families with young children (250)

Families with older children (139)

Groups (90)

Excellent
8.2
Hotel Condition/Cleanliness
8.5
Facilities
8.5
Location
8.1
Room Comfort/Standard
8.4
Staff Performance
8.3
Value for Money
7.9
Food/Dining
7.9

7.2 Jason S.
Vietnam
May 09, 2016
Overall it was ok
We were staying at the Hilton suite- the room is very beautiful and large and nice balcony, thought the main bathroom was too small more like a standard room bathroom size. Overall it was an ok stay. The hotel grounds are stunning. The kids liked the kids club. The breakfast was very poor and very bland, no brie, no blue cheese, no smoked salmon, mostly pork and cooked Chinese food. At first we were not told we can have breakfast at the VIP club maybe because we have two small children. But the VIP room is small and unappealing. Free snacks and cocktails from 5pm-6:30pm there were no seats available, and they were understaffed with only two servers. One of the server was rude and made herself unavailable to us. We stayed before at Shangri-La and Marriot and had a much better experience.

10 Abdulaziz A.
United Arab Emirates
April 21, 2016
Value for money
Good facilities and very good rooms

8.8 Pedram G.
United States of America
April 17, 2016
nice hotel
pool amazing

8.8 Pedram G.
United States of America
April 17, 2016
nice hotel
nice pool and rooms great

9.2 stuart M.
Australia
April 04, 2016
Booking
Started off bad, room I booked with sea view was not available, do not know why. Complained vigorously to the Manager and was relocated after one night to a great room with sea views.

9.2 Pedram G.
United States of America
April 03, 2016
Nice pool
Great hotel

9.6 Kamyar S.
United States of America
March 07, 2016
Great location, great service
Great ocean view

7.7 Ruomeng W.
China
December 28, 2015
5 start resort with some annoying issues
enviroment, location, beach
Overall, our stay was satisfactory. Hilton is on the best part of Karon beach, and its price was not too high for a 5-start resort.They have beautiful gardens and many big swimming pools,along with a clean and attractive beach. It's Hilton and it's 5-start, you know you'd expect good attitudes and exeprience. But there are some quite annoying issues in this resort. The first night was a pain in the ass. There were bread or cake crumbs on one of the two beds! Crumbs were between the sheets and covers, which indicated they never changed the bed when their last guests left! It was so gross that we had a really bad sleep despite a tiring long flight! Although the staff always smiled and had good attitudes, their services were really, really slow! It took us 30 minutes to check in (without a line), and almost 1 hour to check out (still without a line)! Turned out there were some problems about our wifi fee (we used wifi in the room, and it was supposed to be simple to go through the process, just charge the fee! I have no idea why they took so long to go through this process!) The worst part was that they just kept communicating with each other in Thai language, and were unwilling to be interrupted in the middle, so I had to stand here, having no idea what was going on until finally they told me they just tried to figure out about the wifi. The staff who cleaned our room was really nice and greeted us whenever she saw us. But even for her, the room cleaning took forever to finish (1 hour!). I know good service takes time, but if the time is too long, it means the one who provides the service is still unqualitied to some degree. This resort is a standard 5-start chain hotel. It wont be too shockingly bad, for the sake of the price and its reputation. But don't expect everything to be perfect.

9.3 mohd O.
Malaysia
December 22, 2015
Great Stay . Good Place . Strategically located
location , view , suitable for family with young children
Good. But noticed some minor defects in the suite room itself ie door locks broken , table lamp unservicesable etc

5 Holger K.
Germany
December 03, 2015
Business Desaster!
The only highlight was Khun Preecha at the pool restaurant! He was very friendly, remembered details! Great guy with great attitude!!
I booked a junior suite at US$ 250.00 for my Japanese customer plus airport transportation (2 ways $100.00) plus a meeting room for 2 days ($270.00). Second day I asked for Internet access in the meeting room and believe it or not - they want to charge me!! This 3 Star Hotel may be OK for all the Chinese Tourist but don't go there for business!!

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