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Hilton Singapore Hotel

581 Orchard Road, Orchard, Singapore 238883 (Show on map)

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Hotel Area: Orchard Number of Rooms: 421

Recent customer reviews

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Fantastic

8.3

based on
785 reviews

Value for Money
7.6
Location
9.0
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (785)
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Edith C. Solo travelers Canada, March 17, 2014
Comfortable, disappointing

Location, concierge, location
7
Disappointed in the amenities, toilets that don't flush properly, no free wifi in the rooms, only in a very busy, noisy lobby. Breakfast buffet was extremely expensive. Concierge was extremely helpful and friendly. Hotel is nice but as it is older and needs refreshing, hard to compare to the Sands or any of the newer hotels at the Marina location.
Jenny C. Business travelers Indonesia, March 9, 2014
great hotel

staffs were nice, big rooms, very clean
10
Tehmine L. Couples Canada, March 9, 2014
Our overall experience was good.

Good location, nice boutiques in the hotel and comfortable rooms
8.7
Our overall stay was good. Shame that one can only access Wifi in the lobby though....First hotel that does not give it as complimentary:( The concierge was ever so helpful and really went out of his way to help us!
David R. Couples United States of America, March 2, 2014
Exceeded Expectations

Friendly Attentive Staff, Refurbished Executive Lounge, Gym
10
After reading other reviews, I was a bit apprehensive regarding what to expect. But I was pleasantly surprised. Staff were friendly, attentive, knowledgeable. The room - while the building is old - was fresh, updated, and very comfortable. The food and service in the Executive Lounge were of high standard. The amenities in the room were of high quality. The staff, the food, the decor of the room and of the Executive Lounge - all made for a memorable stay and overcame the drawbacks of the hotel being in an older building on a desirable stretch of Orchard Road. We will choose this hotel again the next time we are planning a hotel stay in Singapore
Mizuka T. Families with older children Japan, February 21, 2014
satisfactory

breakfast, good staff, accessibility
7.3
I booked the accommodation plan WITH breakfast. As the room availability for two people and I added a comment that two people would be staying at the hotel, I was under the impression that the breakfast would be for two people, however, when I arrived at the hotel and checked-in, I was told that the breakfast reservation was made for only one person. That was very disappointing. The hotel location was good and easy to find once I know where it is, but was not easy to find on arrival. It is more than 5,10 minutes from the station (though it was mentioned as such). The hotel staffs were very helpful and enjoyed their breakfast menu.
Howard R. Families with young children Philippines, February 20, 2014
Shopping and Dining Convenience

Location, spacious rooms, excellent/efficient staff
9
Enjoyed our stay very much. Rooms were spacious, clean, and comfortable. Breakfast was adequate but other hotels had more choices available. Quiet location on Orchard Rd. but still very close to major shopping and dining areas like The ION, Takashimaya, Isetan, etc.
Shawn L. Couples Singapore, January 19, 2014
5 star hotel & the heart of town

good service, great location, comfortable room
8.3
Service staff was very attentive, very comfortable room. Great location, just a few minutes walk to orchard road. Best part about hilton is club21 is located at the lobby area :)
Panji M. Solo travelers Indonesia, January 18, 2014
Great Stay Experience with great location

Good Locations, Clean Rooms and Fast Friendly Services.
9.7
The stay is excellent. No problems or complaints whatsoever. Location is practically in the center of the city. The only minus thing about this hotel is that guests have to pay for their internet access, but it is free in the lobby. So, guests have to come to the lobby for their internet access. What a hassle.
Fred T. Business travelers Singapore, January 18, 2014
Nice Hotel, centrally located.

Large room, big bed, friendly staff.
8
Good, location is close to shopping and drinking area.
Susanty D. Families with young children Indonesia, January 16, 2014
Nice, clean and bright room, central location.

Room cleanliness and brightness, location, efficient staff.
9.3
Ah very nice hotel with clean and bright room, centrally located with easy access to shopping malls in Orchard. Breakfast however, did not have as many choices as other five star hotels.

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Customer Reviews - Hilton Singapore Hotel, Singapore

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