arrow-up-icon Earn points on your existing loyalty program!
Excellent 8.5
Based on 326 reviews

Up to 30% off with Agoda Insider Deals!

About Hilton Surfers Paradise Residences

Description

Nestled in the heart of Surfers Paradise, Hilton Surfers Paradise Residences is an ideal spot from which to discover Gold Coast. Set 0Km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. This modern hotel is in the vicinity of popular city attractions such as Ripley's Believe It or Not!, Orchid Avenue, Tune Up Bar & Karaoke Studios.

Offering hotel guests superior services and a broad range of amenities, Hilton Surfers Paradise Residences is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out, luggage storage.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, non smoking rooms, air conditioning, heating, provided to help guests recharge after a long day. The hotel offers many unique recreational opportunities such as hot tub, fitness center, sauna, golf course (within 3 km), outdoor pool. Hilton Surfers Paradise Residences is your one-stop destination for quality hotel accommodations in Gold Coast.
Show more Show less

Features

Internet

  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • outdoor pool
  • indoor pool

Land sports

  • golf course (within 3 km)
  • garden

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
Show more Show less

Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 21 AUD
Breakfast Charge (when not included in room rate): 35 AUD
Check-In From: 03:00PM
Check-Out Until: 11:00AM
Distance from City Center: 0Km
Distance to Airport: 22 km
Internet Usage Fee: 29 AUD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 55
Number of Restaurants: 3
Number of Rooms : 250
Parking Fee (per day): 15 AUD
Room Voltage: 240
Time to Airport (Minutes): 35
Year Hotel Built: 2011
Show more Show less

Agoda Verified Reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.4
  • Location 9.4
  • Room Comfort/Standard 8.6
  • Staff Performance 8.4
  • Value for Money 8.0
  • Food/Dining 7.6

10 CHAN G.
Hong Kong
June 25, 2016
Hotel experience review
Satisfied with room facility. Check in service can be improved as wait time for luggage delivery to room is long. Self parking service is good with sufficent space and clear instruction. Staff is friendly. Room appliance should be checked regulary to ensure proper functioning, e.g. ventilation fan, stove light and fan.

9.6 brody C.
Australia
June 22, 2016
Amazing views and perfect location
Surprised my partner for her 30th with some friends. great friendly staff and the location is ideal. Views were stunning and we will definitely be back.

4.8 Woon H.
Singapore
June 11, 2016
Service? Sorry no.....
First time to stay at service apartment with no service. Tissue paper and toiletries have to he refilled by ourselves. High reception productivity as there is always only one staff there, with no greetings, smile. Cups in the cupboard still has lips stick mark.

8.4 Suzette F.
Philippines
June 08, 2016
Good location
Convenient

8.8 Suzette F.
Philippines
June 03, 2016
Nice hotel
Nice ocean view

8.8 Suzette F.
Philippines
June 03, 2016
Nice hotel
Good location. Near resto, shops & time zone

6.8 ALAIN D.
Australia
May 25, 2016
Disappointing
I was waiting for a very luxurious apartment and I found a standard apartment if I compare Hilton and Mantra , Mantra offered more spacious appartment

7.6 Albert L.
Singapore
May 17, 2016
Great place...
Wonderful accommodation with friendly staffs

3.6 Wah O.
Singapore
April 14, 2016
Hotel location is good
I did not managed to get a high floor room, only 4th floor. View not great!. The frying pan is all rusty. Front desk staff will not give more information unless you asked. For the price I paid, I don't think I will stay in this hotel.

4.4 Sabrina S.
Indonesia
April 11, 2016
Dirty room beyond explanation!!! Bad service too!!
The first fault that i found was to find one of the bathroom uncleaned with all urine all over the toilet bowl and the other bathroom was full of sand. Next day, bathroom was not cleaned again even though housekeeping went in and cleaned other areas. When asking for towel replacement, housekeeping seems to not understand English at all (we were in an english speaking country). Overall stay was very bad, never expected Hilton brand to have such low quality standard and service.


;