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Hilton Tokyo hotel

6-2 Nishi-Shinjuku 6-Chome, Shinjuku, Tokyo, Japan

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Excellent

8.2

based on
668 reviews

477 reviews in English

Value for Money
7.6
Location
8.0
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.6
Food/Dining
7.8
All reviews (668)
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Pacharawan N. Solo travelers Thailand, September 5, 2015
so so

clean bigroom big hotel
6.7
So so
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Simone M. Couples Australia, August 31, 2015
Enjoyable one night stay

Location and easy access to airport via Shinjuku station, staff spoke English
8.7
We had an enjoyable stay. Room was clean and big by Tokyo standards. Food and drinks in hotel are very expensive.
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Qiao J. Couples China, August 26, 2015
convenient place

big room,good food, good bed
8
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Thanaporn P. Couples Thailand, August 15, 2015
Great time in Tokyo

1 Excellent service 2 Room clean and tidy
9
Strongly recommended to stay
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Jaehyun S. Business travelers South Korea, August 10, 2015
Good

Clean
9.7
excellent
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Daniel P. Families with older children United States of America, August 7, 2015
indifferent service

unexceptional, unfortunately. View was decent, depending on which room you get.
6.3
Indifferent service, save for the typical pleasantries. This is not what you are paying for when you stay at a Hilton Hotel. That is what you get at Hilton Shinjuku. Value is unexceptional. Better then a budget hotel, but that is setting the bar low and again not what you would expect for a world class hotel name in a world class city.
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Simon H. Business travelers United Kingdom, July 28, 2015
Top business hotel could improve in a few areas

Gym, location and staff
8.7
Why do hotels all try and have to give the impression they are totally zen? The music in the corridors was like a spa. The music in the ground floor restaurant was like a trance party and the music in the Zatta Bar was better but the environment was like an empty Chinese nightclub in Pudong. The staff were eager to help and the food was by and large good but the rooms are small and uninspiring. The good news is the blackout blinds which are very effective. There is no where to sit down in the hotel apart from your room unless you want to by a coffee for 12000 yen. I like liked it overall but why don't they just get it right? Is it a disco or a hotel? Why is the cheapest glass of wine over 20,000 yen in the restaurant or bar?
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Cindy W. Families with young children Canada, July 21, 2015
Comfortable

Nice bed, friendly stuff, clean room
9.3
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Surya S. Families with young children Indonesia, July 21, 2015
Great Hotel

Clean, Spacious room, Good Service
8.3
Great hotel at the great location, very friendly staff, Free shuttle to main station. The only negative thing about this hotel is the not so good breakfast.
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Surya S. Families with young children Indonesia, July 20, 2015
Great Hotel

Clean, Spacious room, friendly staff
8.7
Great hotel at the great location, very friendly staff, Free shuttle to main station. The only negative thing about this hotel is the not so good breakfast.
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