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Hilton Tokyo hotel

6-2 Nishi-Shinjuku 6-Chome, Shinjuku, Tokyo, Japan

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Excellent

8.2

based on
668 reviews

477 reviews in English

Value for Money
7.6
Location
8.0
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.6
Food/Dining
7.8
All reviews (668)
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Bixuan H. Couples China, April 5, 2015
Bad
5
The reception let us wait too long. N the bellboy very bad.
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Audrey D. Couples Philippines, April 3, 2015
Offers free shuttle to Shinjuku Station

Shinjuku station is easily accessible by their free shuttle services that run every 10 minutes from 8-9:40. The hotel has very nice amenities. Friendly staff that speak english.
6
The place is not for couples on a budget. Its meant to be for old tourists that would rather stay in the hotel, take a cab to their destination or wait for their shuttle bus to shinjuku station. Its very far from malls and cheap restos.
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Jordan S. Couples Australia, April 2, 2015
Good hotel

Location, food and facilities
9.7
Nice stay
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Linda Y. Groups Singapore, April 2, 2015
Good and worthwhile stay

The comfort, cleanliness and service standards are really good
8.7
Overall it is a very good stay. Even location is not very ideal, you can make use of the shuttle bus service. The service standard is really good.
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Nathan S. Couples Australia, April 2, 2015
Some good & bad points

Shuttle bus, cleanliness, helpful staff
6.7
For me hilton needs to do a bit more brainstorming to keep their 5 star rating, they tend to lean towards the 4 star 'holiday inn' scale. Rooms seemed refurbished but characterless, executive lounge selection was dull, breakfast area was chaotic, gym too small and bad equipment, did not have that luxury feel at all. As always in japan, they staff from housekeeping to front desk are super friendly and would bend over backwards to make you feel welcome. Can't beat the shinjuku location, 10 mins walk from jr line, free shuttle bus so that's handy with suitcases. I wouldn't choose to stay here again.
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Glynn R. Couples Australia, April 1, 2015
Gave us wrong room and no free internet in rooms

-location near nice park
7.3
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Marcia A. Solo travelers Indonesia, March 26, 2015
NICE place

Clean, nice, cozy
10
wonderful
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Tanit V. Families with older children Thailand, March 25, 2015
Comfy

Executive lounge and room
8
Good stay. Staffs were attentive and very nice
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Philipus B. Couples Indonesia, March 25, 2015
confortable, very nice place, very good staff.

Nice, Confortable, Easy to access
10
Just for Stay, Because a lot of schedule that We already prepared for this trip. But even we only used for stay, its very nice for us
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Shirley M. Families with young children Philippines, March 19, 2015
Stay in Hilton

Cleanliness
9
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