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Excellent 8.2
Based on 696 reviews

Recent customer comments

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Excellent



based on 696 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.7
  • Location 8.0
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 7.6
  • Food/Dining 7.9

Bonnie T.
China
April 05, 2016
Good! Friendly!
Concierge is helpful and recommended restaurant are good

Ong S.
Singapore
March 29, 2016
Near to Shinjuku and other train stations
Clean,staff,location
located close to train stations. Staff speak english. Rooms are clean

Jamie C.
United Kingdom
March 28, 2016
$$$$$$
$650 a night for a tiny overpriced room that was last renovated in the 70's.... Staff were very friendly and the spa / sauna facilities were great.

Ilyana A.
Singapore
March 20, 2016
Fantastic Room. Excellent Service!!
Spacious Room, Child Friendly, Shuttle Bus
Simply Awesome!!!

Allan N.
Australia
February 18, 2016
It is Ok
It was good.

nopphol P.
Thailand
February 17, 2016
Total quality
Very good.

Alan W.
New Zealand
February 13, 2016
24 hrs in Tokyo
Excellent helpful staff,clean luxurious room.regular shuttle to subway station,late check out not a problem. I would highly recommend this hotel for an inner city location with access to good shopping and easy travel

chayata T.
Thailand
February 13, 2016
Good hotel
Room size and service
Excellent just location is not so good But overall everything is perfect

nik A.
Malaysia
February 03, 2016
Great hotel in Shinjuku
Exclusive executive lounge, the scent of the hotel makes the ambiance feels good, bigger room compare to other hotels in Japan
Very good and would like to go there again

LINA S.
Indonesia
January 27, 2016
Nice hotel
Service, facility, big room
We enjoy to stay, but the bed already old and too soft. Not comfortable for back bond