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Hilton Tokyo hotel

6-2 Nishi-Shinjuku 6-Chome, Shinjuku, Tokyo, Japan (Show on map)

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Area: Shinjuku Number of Rooms: 810
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All reviews (598)
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Cindy W. Families with young children Canada, July 21, 2015
Comfortable

Nice bed, friendly stuff, clean room
9.3
Arthur G. Couples United States of America, July 17, 2015
Avioding the Typhoon

Location, Availability and Ammenities
10
This was a great impromptu overnight stay. We were originally supposed to take the train to Nagano that day, but the Typhoon was coming and all of the trains and busses stopped running. The staff took us in and treated us like royalty. The room was awesome and the second floor lounge bar was just what we needed. Thanks!
Robin C. Couples Malaysia, July 16, 2015
Clean and focussing on service

The free unlimited beer and fresh fruits at all time in the Lounge. The friendly and helpful staff. The cleanness of the room.
9.3
The free shuttle brings you to and fro Shinjuku Sation. There are two metro stations reachable by underpass linked to all other stations in Tokyo. The room was very clean and spacious. Unlimited free of beer and fresh food in the lounge. Generous afternoon tea and evening cocktail. The staff were very friendly and helpful. We really felt like at home. It deserves 8.8 rate.
Lindsey K. Solo travelers United States of America, July 8, 2015
Excellent hotel...more international than Japanese

location, staff, large rooms
9.3
Enjoyed my stay thoroughly. The hotel is well organized, the staff is bilingual and very courteous and responsive. And the location is very convenient to the subway and JR station and endless shops, restaurants, and whatever. I have no complaints whatsoever. I would observe, though, that this hotel is very Westernized, so if you want more of a "Japanese feel" then the Hilton will not be for you.
Allan C. Couples Philippines, July 7, 2015
Crowded

Staff, room and business center
7
Physically good hotel and rooms. Small bathroom with good lighting. Nice and attentive bilingual staff. So so breakfast, nothing great. Odd thing is there is no complimentary bottled water. Long line waiting for the free shuttle. The hotel restaurants are rip offs and the closest place to eat is dennys and starbucks. There are a lot of people in tokyo as well as in this hotel. Basically the downsides of hilton tokyo is the location and the crowds which the staff seem to nuetralize.
Diana L. Couples United States of America, July 6, 2015
Can't wait to come back

customer service, view, ammenities
10
Great location, great view, great food! Stayed after hiking Mt. Fuji, and enjoyed some R+R. The massages offered at the fitness center were just what we needed. Loved the fact that a shuttle picked us up from the hotel and took us straight to Narita. All of the staff speaks perfect English and is very helpful. Oh yeah, and the room is incredible!
Maggie W. Solo travelers India, July 5, 2015
Mrs

Food, exceutive room service and services
7.7
Wong H. Solo travelers Australia, July 4, 2015
Learn Japanese before you go

Room is big in Japan's standard, good pool, good food
5.7
Ok. Need to walk 10 mins to Shinjuku station. Most staff don't speak much English. And the safe in my room failed twice and I had to ask housekeeping to unlock it.
Allen C. Couples New Zealand, July 4, 2015
Great stay for the first few nights in Tokyp

the food, the big clean rooms, the location
9.7
The Hilton's standard was excellent, we thoroughly enjoyed our stay. The rooms were very clean, the food was delicious and the staff performance was great. The location wasn't very central but a short walk away from the city centre of Shinjuku. All in all we had a great time, thankyou!
Pui Y. Business travelers Hong Kong, July 2, 2015
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7.7

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Customer Reviews - Hilton Tokyo hotel, Tokyo

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