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Excellent 8.2
Based on 694 reviews

Recent customer comments

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based on 694 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.6
  • Location 8.0
  • Room Comfort/Standard 8.6
  • Staff Performance 8.5
  • Value for Money 7.6
  • Food/Dining 7.9

6 Jamie C.
United Kingdom
March 28, 2016
$650 a night for a tiny overpriced room that was last renovated in the 70's.... Staff were very friendly and the spa / sauna facilities were great.

9.7 Ilyana A.
March 20, 2016
Fantastic Room. Excellent Service!!
Spacious Room, Child Friendly, Shuttle Bus
Simply Awesome!!!

9.2 Allan N.
February 18, 2016
It is Ok
It was good.

8.4 nopphol P.
February 17, 2016
Total quality
Very good.

8.8 Alan W.
New Zealand
February 13, 2016
24 hrs in Tokyo
Excellent helpful staff,clean luxurious room.regular shuttle to subway station,late check out not a problem. I would highly recommend this hotel for an inner city location with access to good shopping and easy travel

8.7 chayata T.
February 13, 2016
Good hotel
Room size and service
Excellent just location is not so good But overall everything is perfect

9 nik A.
February 03, 2016
Great hotel in Shinjuku
Exclusive executive lounge, the scent of the hotel makes the ambiance feels good, bigger room compare to other hotels in Japan
Very good and would like to go there again

8.3 LINA S.
January 27, 2016
Nice hotel
Service, facility, big room
We enjoy to stay, but the bed already old and too soft. Not comfortable for back bond

7.7 LINA S.
January 27, 2016
Good hotel
Good hotel, with good staffs
Good staffs really help us in the hotel also about tokyo

8.8 LINA S.
January 27, 2016
Nice hotel and facility
Near mrt station, good staffs