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Hilton Tokyo Narita Airport Hotel

456 Kosuge, Narita City, Chiba Pref., Narita International Airport, Tokyo, Japan 286-0127 (Show on map)

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Area: Narita International Airport Number of Rooms: 548

Recent customer reviews

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Very Good

8.0

based on
525 reviews

Value for Money
7.7
Location
8.0
Staff Performance
8.1
Hotel Condition/Cleanliness
8.5
Room Comfort/Standard
8.3
Food/Dining
7.2
All reviews (525)
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Jason A. Couples United States of America, March 8, 2015
Hilton review

Large room, friendly staff, airport shuttle service
9
Daniel A. Solo travelers United States of America, March 8, 2015
A nice transition hotel

Nice rooms / efficiet airport shuttle service / friendly helpful staff
8
It was a comfortable transition. Had a snack/happy hour beers at the Terrace restaurant/bar which was nice.
Stuart A. Families with older children United States of America, March 6, 2015
Awesome location

Perfect location,friendly staff and delicious breakfast buffet
8.3
Very restful.
Michael S. Couples Canada, March 4, 2015
A refurnished will help very much. The staf is gr.

Location,service and clean.
8.7
Very good and in Nov. this year we are planing to used again.
Michael P. Solo travelers United States of America, March 4, 2015
Overall

Bar, lobby, bus service
6
Good
Sharon B. Couples Australia, March 2, 2015
Very Average for a Hilton!

Cleanliness, proximity to airport, free airport shuttle
5.7
Poor customer service and below average food. Well below the standard of most Hilton hotels abroad
Henry A. Solo travelers United States of America, March 2, 2015
one nighter

location, airport transfers, staff
8.3
It was fine for a layover, but gettin g charged for internet in the room annoys me. Free wifi in the lobby but not the rooms.
Malcolm M. Business travelers United Kingdom, March 1, 2015
Very poor food

It's a hotel, it's 20 minutes from the airport
5
After staying in Japan many times to spend the last night at this hotel is a great disappointment because the food is American rubbish not Japanese excellence. I had the Donburi and it was terrible . . .
Marije B. Couples Netherlands, March 1, 2015
Luxurious hotel, that overcharges.

Good shuttle service to airport. The bar. The fitness room.
5.7
The Hilton Narita is a good hotel. It has all the amenities one can expect from a four star hotel. But beware of extra costs. Wifi is only for free in the public area's. When in the room, you have to pay. There is cable internet, for which you also have to pay. There is a breakfast, for which you pay (the equivalent of 30 euro's) There is parking space, for which you pay. All this on top of a price of a room in a four star hotel. This is not something I personally expect from 4 star hotels. If I go to a cheap place, and then get nothing along with the stay (no wifi, no breakfast, no fitness room etc etc) or have to pay extra for it, I understand. But with four star hotels I expect to have paid for that in the hefty fee already. At least breakfast and wifi. Nexxt time, I'll choose either an equally expensive hotel that does offer this service included in the price, or choose a cheap one and just not expect anything.
Peng H. Business travelers Malaysia, February 28, 2015
nice

free shuttle
8

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