Good 6.7
Based on 24 reviews

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About HNA Resort Haikou

Description

If what you're looking for is a conveniently located hotel in Haikou, look no further than HNA Resort Haikou. The excitement of the city center is only 15 KM away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

HNA Resort Haikou offers impeccable service and all the essential amenities to invigorate travelers. To name a few of the hotel's facilities, there are 24-hour security, fax machine, convenience store, taxi service, infirmary.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, locker, scale, umbrella, closet, provided to help guests recharge after a long day. The hotel offers wonderful recreational facilities such as watersports equipment rentals, hot tub, private beach, fitness center, sauna to make your stay truly unforgettable. Whatever your reason for visiting Haikou, the HNA Resort Haikou is the perfect venue for an exhilarating and exciting break away.
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Features

Internet

  • Wi-Fi [portable rental]
  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom
  • karaoke

Swimming & soaking

  • hot tub
  • hot spring bath
  • swimming pool [outdoor]

Water sports

  • watersports equipment rentals
  • private beach
  • water sports (motorized)
  • water sports (non-motorized)

For kids

  • kids club
  • swimming pool [kids]

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • BBQ facilities
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • wheelchair accessible
  • casino
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • shop(s)
  • smoking area
  • shared lounge/TV area

Health and security

  • infirmary
  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • photocopying
  • fax machine
  • printer
  • ATM
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 128 RMB
Check-In From: 03:00 PM
Check-In Until: 12:00 AM
Check-Out From: 12:00 AM
Check-Out Until: 12:00 PM
Distance from City Center: 15 KM
Distance to Airport: 36.8 KM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 4
Number of Rooms : 206
Reception Open Until: 12:00 AM
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Built: 2003
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 7.5
  • Facilities 8.0
  • Location 5.5
  • Room Comfort/Standard 7.0
  • Service 7.4
  • Value for Money 6.1
  • Food/Dining 6.4

AI T.
Singapore
September 14, 2015
Nice 5-star Hotel
pretty new nice room, big nice pool, cinema
Overall, pretty happy with it. The only snag was, there is no aircon or ceiling fan operating if you dine in restaurant during off-peak hours..so its extremely hot & humid. The other disadvantage is it's very far from town so although hotel provides several free shuttle to town, its a good 40min journey each way. But the hotel is good for corporate seminars or people who just want to relax and swim.

Wai C.
Singapore
January 26, 2015
Quiet and Bliss stay
Quiet and large area
Generally pleasant. Not convenient if you want to move around the city. Good for those who wants rest and spend quality with your mate or family.

Laura K.
Australia
May 12, 2014
You could do better for the price
breakfast was good, bed was comfortable, room spacious
This hotel appears to have all the makings of a resort, but unfortunetly it is VERY NOISY. The granite floors, large heavy doors and open corridors allow sound to travel throughout the hotel. The clientele at the time of my stay spoke loudly, slammed doors constantly and were generally heard throughout the night. After 3 nights, it become a little overbearing. Otherwise, it would have been a pleasant stay.

Yewkooi K.
Malaysia
March 30, 2014
Remote, away from activities
impressive lobby
Room was ok but hotel location is remote/ Transportation is a hassle especially evening ride back to hotel. Taxi driver demand for extra fare etc.. Poor Wifi connection.

Wilhelmus V.
Netherlands
March 20, 2014
Run down and in need of maintenance.
Quiet. Impressive entrance.
I guess we got a bed to sleep, a TV to watch (be it with only one international channel). We planned to stay in an upmarket hotel to enjoy quality and luxury but we got a very simple hotel. In retrospect we would have been better off staying in a hotel in town, half the price and a lot closer to all facilities. Very few people could speak English. People were friendly though.

Andrea R.
Switzerland
August 22, 2013
Relaxing, but nothing more
Spacious, close to beach, quite location
My stay was fairly good. Hotel is ok for leisure time.

Jackie L.
Hong Kong
May 22, 2013
OK
Big Room, Good View, Clear

Ryan T.
Singapore
April 15, 2013
great stay!
nice room and a gd place to relex. not much thing to do at night as the hotel location is far away from the city.

Wong A.
Singapore
March 04, 2013
generally alright
hot spring was good
We had massage in the resort & paid for it but the massage lady demanded an additional tip of ¥130. Perhaps as guest, check if tipping is practised.

CHI Y.
Hong Kong
December 27, 2012
Rooms were nice but far from town
Next to the beach
The hotel room was big, clean and comfortable with lots of amenities. The internet connection was slow but acceptable. However, the many facilities that the hotel has was either closed such as the billiards room and the gym or broken down and in the shop such at the ATV. I wasn't sure why the gym was not available as the staff's English was severely limited. We also didn't use the canoes or wave runner due to the unstable weather which quickly changed from calm and pleasant to windy and raining. The Japanese style hot spring was pleasant especially at night.


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