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Hoi An Pacific Hotel & Spa

321 Cua Dai Road, Hoi An Riverside, Hoi An, Vietnam (Show on map)

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Formerly : Hoi An Pacific Hotel

Hoi An Pacific Hotel & Spa Hoi An - Villa Room Hoi An Pacific Hotel & Spa Hoi An - Villa Room Hoi An Pacific Hotel & Spa Hoi An - Villa Room Hoi An Pacific Hotel & Spa Hoi An - Bathroom Villa Room Hoi An Pacific Hotel & Spa Hoi An - Deluxe Room Hoi An Pacific Hotel & Spa Hoi An - Deluxe Room Hoi An Pacific Hotel & Spa Hoi An - Superior Room Hoi An Pacific Hotel & Spa Hoi An - Superior Room Hoi An Pacific Hotel & Spa Hoi An - Facilities Hoi An Pacific Hotel & Spa Hoi An - Facilities Hoi An Pacific Hotel & Spa Hoi An - Pizza Corner Hoi An Pacific Hotel & Spa Hoi An - Pool Services Hoi An Pacific Hotel & Spa Hoi An - Swimming Pool Hoi An Pacific Hotel & Spa Hoi An - Pool Hoi An Pacific Hotel & Spa Hoi An - Garden Hoi An Pacific Hotel & Spa Hoi An - BBQ Corner
Hoi An Pacific Hotel & Spa Hoi An - Agoda 2011 Gold Circle Award Hoi An Pacific Hotel & Spa Hoi An - Cham Restaurant Hoi An Pacific Hotel & Spa Hoi An - Pool View at Night Hoi An Pacific Hotel & Spa Hoi An - Cham Restaurant Hoi An Pacific Hotel & Spa Hoi An - Buffet Breakfast Hoi An Pacific Hotel & Spa Hoi An - Lighting Candle dinner Hoi An Pacific Hotel & Spa Hoi An - BBQ Corner Hoi An Pacific Hotel & Spa Hoi An - BBQ Corner Hoi An Pacific Hotel & Spa Hoi An - Lighting Candle dinner Hoi An Pacific Hotel & Spa Hoi An - Cham Show Hoi An Pacific Hotel & Spa Hoi An - Tropicana Bar Hoi An Pacific Hotel & Spa Hoi An - Tropicana Bar
Area: Hoi An Riverside Number of Rooms: 96
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
1111 reviews

Value for Money
8.2
Location
7.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.5
All reviews (1111)
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Thomas B. Couples United States of America, February 26, 2012
Lovely hotel, great service.

Had the old Vietnam feel. Good restaurant. Nice sitting areas on upper floor deck.
8.7
A bit of a long walk to the old city and market (about 1.5 km to the market) is the only drawback to this hotel. (You can take a cab for about $3, though.) Nice room, with a nice bath with plenty of hot water and pressure. Internet works fine, and the service was friendly and attentive.
Restaurant Tip: The Friendship Restaurant along the river was wonderful. Great food, cheap, and they run a cooking class, if you want.
Martha H. Couples United States of America, February 26, 2012
great location

has private beach for guests
9.7
great rooms, staff are nice. The front entrance's slop grade is too high for cars - our taxi door scraped the side walk when we opened the door.
Porntipa K. Couples Thailand, February 26, 2012
lovely hotel, good service

good location
6.7
we stayed there for 2 nights,we liked the location and the facilities of the hotel e.i. free bike rental. the room was ok however the walkway in the hotel was stink ! the carpet need to be removed and changed !!! otherwise its worth the money to stay there
Sightseeing/Attractions Tip: REnt the bike from the hotel and go around !
Peter C. Couples Australia, February 25, 2012
Wonderful hotel, staff excellent

Has everything you need for a relaxing stay
10
We booked for one night and stayed four. Good location for us. Reception staff very good, even organized a birthday cake for me, must have got the date off my passport. Every one and everything about this hotel was great.
Travel tip: Visit the Reaching Out Workshop for people with different abilities in the old town. You feel much better about spending your money on handicrafts from these people than the aggressive sellers on the street.
Holly F. Couples Australia, February 25, 2012
Good Value for Money!

Great Buffet Breakfast
8.3
we thoroughly enjoyed our stay at hoi an pacific. although the room wasn't extremely modern it was still clean, huge king bed and nice bathroom. the staff were all very friendly and helpful. breakfast is great up on the sky terrace with a very large selection, eggs were made to order and even freshly cooked pancakes was an option! the pool garden area is lovely, it was nice to lay and relax by the pool. the only let down for me on this hotel was the location it's about a 25minute walk to hoi an centre the hotel does offer free bikes to ride but make sure you get it quick as they all go pretty quickly! also the gym is not a gym it's a treadmill and a bike overlooking the garden and pool.
Sightseeing/Attractions Tip: you can hire a scooter for a whole day for about $5 usd was extremely handy as the hotel is not in the city centre. you can park the scooter at the hotel no problem. also make sure you check out a resturant along the river called "slow food for slow life" it's on the right hand side towards the main beach. great food and great setting along the river very beautiful watching the sunset go down. if your getting clothes tailored in hoi an do not go to blue rose designs!! absolute rip off and horrible/poor quality. go to hugo || which is not far down from blue rose design.
Brian S. Couples United States of America, February 24, 2012
Decent hotel, great svc but inconvenient location

Delivered my stuffs to the airport
6.3
Hotel was decent. Bed was hard (which was every other hotel we stayed except for the Sheraton). Room was clean and nice. Got a great discount on agoda ( for a villa) and so it was worth the money. Forgot my stuffs at the hotel and they were really nice to deliver them to the airport for us. Very strict on late check-out (max is 1 hour) and so plan your stay accordingly or you'll hang around at hotel too long. 3km may not be a long walk typically, but when you walk amidst fumes and dirt, the walk may be really long. Complimentary shuttles are not frequent enough. If you plan to run in/out of ancient town multiple times a day, then this may not be a great location since taxi fare can add up quite fast
Shopping Tip: Get your clothes done just for the experience. I find overnight tailoring service doesn't really produce good quality clothes (2nd time and will hardly use them)
David B. Couples Australia, February 24, 2012
Great hotel,good position

The service and grounds
8.3
loved the service and attention to detail. Across the road from beach, and close to stalls etc,free courtesy bus to Hoi an on aregular basis.
John K. Couples Australia, February 23, 2012
great staff and always willing to help

staff, pool, room size...
8.3
the staff at this hotel were great. always willing to help and with a smile everytime they saw us. the rooms were a good size and very clean. we had a great view of the pool and enjoyed sitting on the balcony. breakfast was ok but not much variety. the only thing is the hotel is about 30 min walk from the old town.
Robert E. Solo travelers Australia, February 22, 2012
Four star hotel with 5 star staff

Great staff
9.3
I have stayed at several hotels in Hoi An including 3 times at this one.Value for money this is a great hotel with clean well appointed rooms,good restaurant and great always immaculate pool.A great hotel with even greater staff..from the bell man through reception to the waiting and domestic the staff are excellent. Want to stay somewhere that feels like you are really welcome.?This is for you.
Restaurant Tip: Cargo Club .....best food you will find anywhere.....and I do mean anywhere.
Yuyu Z. Groups China, February 22, 2012
Old hotel

Reasonable price
5.3
hoi an pacific is an old style hotel. hardly can be rated four stars. first night got a room on first floor facing the street and it was dump and noisy. staff helped us change the next morning and it was a little better. also rooms were not very clean, found some dusty corners. staff are willing to help once they can understand what you need. however, many of them are shy (or lack of language training), so they might look distracted or unfocused at first when you approach them. (such as the receptionist might look away from guests instead of asking if they needed help). be patient with them and use simple language. they will go out of their way to help when they know they can interact with you. overall, for the price we paid, it was ok but do not expect 4 star standard.

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Customer Reviews - Hoi An Pacific Hotel & Spa, Hoi An

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