Very good 7.6
Based on 32 reviews

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About Holiday Inn Almaty


If what you're looking for is a conveniently located hotel in Almaty, look no further than Holiday Inn Almaty. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Zenkov Cathedral, Panfilov Park, Arasan Baths.

At Holiday Inn Almaty, the excellent service and superior facilities make for an unforgettable stay. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, non smoking rooms, air conditioning, heating, desk, provided to help guests recharge after a long day. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Holiday Inn Almaty hits the spot in many ways.
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  • free Wi-Fi in all rooms


  • car park

Fitness & recreation

  • fitness center

Land sports

  • skiing

Food & beverage

  • room service
  • restaurant
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage

On-site facilities

  • facilities for disabled guests
  • elevator
  • smoking area

Health and security

  • 24-hour front desk

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange
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  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.0
  • Location 7.6
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 6.8
  • Food/Dining 7.2

May 17, 2016
Overall no issues
For 2N3D staying with late check-out at last day. Staff are helpful and quick action when I asked to deliver something. Location is so so good. Honestly speaking, breakfast charge is expensive, but the dishes were good enough for me.

Kar C.
January 06, 2015
Not reflect it as prestige hotel
location out of the busy city
The hotel is overrated. The staff is not so friendly and the variety for breakfast is minimum. But the price is equavalent to dinner at restaurent across the street.

November 23, 2014
Good hotel but price is high
Breakfast, service, cleanliness
It is good and clean hotel, only they charged additional early check in 50% of room rate is too high and also they provides their own car transport service charge is very high price than outside taxi.

Natia M.
August 24, 2014
much below the expected standard
staff unprofessional. Service very poor.

Ingoo K.
South Korea
April 24, 2014
Kinds and clean
kind, clean and comfortable
kind, clean and comfortable

Armen B.
March 25, 2014
hotel was ok, however its a 3 star hotel, not 4, a
staff performance
helpful staff, friendly, always there if you need anything. overall pleasant stay, no sauna nor swimming pool, poor breakfast

Roman L.
Czech Republic
November 12, 2013
Nice Hotel, Comfortable rooms
Location, Room Service, Area

Maria T.
November 09, 2013
A good place to sleep but not worth its price
quiet, english speaking staff, fast check in and out
the hotel room was good. It is cleaned daily with toiletries well provided. The staff can speak English, which is hard to find in Almaty. However, it is not as customer friendly as compared with other hotels and inns i have been in other parts of the world. They did not offer to accompany me to my room and take care of my luggage. The toilet in my room does not have exhaust fan so it becomes smelly when i do my thing. There is not even complimentary bottled water. I was expecting they should at least offer this considering their room price. Normally, i would choose mid priced hotels but i had to choose Holiday Inn because of its proximity to Hotel Intercon, where my boss was staying. It was only for this that the hotel was convenient for me. Otherwise, i would have chosen other cheaper hotels, which i learned upon getting to Almaty are also much closer to shops and parks.

Roman L.
Czech Republic
September 05, 2013
Comfortable hotel, nice location
Location, accessibility, staff

Joergen S.
June 18, 2013
Good for a business traveller
Clean room, Good staff and Comfortable
It is very nice to stay at this hotel. Because the room is very clean.


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