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Holiday Inn Express Phuket Patong Beach Central

8 Hatpatong Patong Beach, Patong, Phuket, Thailand 83150

Recent customer reviews

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Excellent

8.3

based on
88 reviews

595 reviews in English

Value for Money
8.6
Location
8.8
Staff Performance
7.8
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.7
Food/Dining
7.2
Families with young children (88)
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Siti F. Families with young children Singapore, December 31, 2015
Excellent

Location, cleanliness, strong wifi signal everywhere in hotel premises.
9.7
Comfortable.
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Rajdwip C. Families with young children India, December 13, 2015
value for money

best location; good staffs and cleanliness
8.3
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Tze G. Families with young children Malaysia, November 28, 2015
Good Hotel

Hotel Condition and overall environment is good. Hotel staff is helpful.
8.3
Overall is good. But children above 4 years old need pay additional charges 400 thai bath per night with breakfast but without extra bed. Not much choice for breakfast. Room facing roadside is a bit noisy at night.
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Paulo M. Families with young children Macau, September 2, 2015
Nice hotel, great staff

Good location, good breakfast and excellent staff
9
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Ching Y. Families with young children Singapore, August 10, 2015
Clean hotl but customer service needs improvigin

Clean, relatively good location and reasonably priced
6.7
I am satisfied with the hotel infrastructure - public areas and rooms are clean. However, the major drawback is the customer service. Frankly, I am appalled by the staff's lack of expression and lack of smile and friendliness. Even in breakfast area, the staff were just standing around in a corner. I had to request them to clear my table which they did but like a robot with no expression and no smile.
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Ching Y. Families with young children Singapore, August 10, 2015
Value for money hotel

Clean and comfortable with good wifi
7
Though the hotel is clean and value for nothing, you have to be prepared for lack of customer service. If you can live with that, this is a hotel to stay given the price and relatively good location.
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Ching Y. Families with young children Singapore, August 10, 2015
Comfortable hotel

Comfortable, clean with good wifi
7.3
The hotel is well maintained and clean but you have to be prepared for lack of customer service. If you can live with that, this is a hotel to stay given the price and relatively good location.
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Ching Y. Families with young children Singapore, August 10, 2015
Value for money hotel

value for money, clean and good wifi
7
Value for money hotel but you have to be prepared for lack of customer service. If you can live with that, this is a hotel to stay given the price and relatively good location.
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Yeong W. Families with young children Malaysia, August 6, 2015
4 nights stay in Holiday Inn Express Phuket Patong

Location, Friendly staffs, Clean room
7.7
We stayed in Holiday Inn Express Phuket Patong Beach for 4 nights in August 2015. The location of the hotel is great, just 3 minutes drive to Simon Cabaret Show, 2 minutes drive to Jungceylon (the main shopping mall in Phuket) and of course, walking distance to Patong beach. Slightly more quiet compared to other hotels located in the main street, i.e along / near Bangla street. However, it is also quite a walking distance to some main eatery. We requested for a connecting room, and the hotel staff was great and able to arrange it for us. In terms of the breakfast, as per the name that Express, hence, the choice of foods were quite minimal, but it was acceptable. Even better that there were option where should you be in rush, you can just pack and go the breakfast. The rooms were clean and the housekeepers were friendly. Only tough part is we need to bring our luggages to the room by ourselves. No bellboy for you :) .. but, at least there were trolley to help out. Value for money .. we will definately stay here again when we go back to Phuket again !!
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Vinod M. Families with young children India, July 26, 2015
Best hotel to stay in Phuket

best location, best rooms, best breakfast and very nice staff
10
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