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Recent customer comments

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Very good

based on 216 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 7.6
  • Service 7.4
  • Value for Money 6.9
  • Food/Dining 6.6

Laura L.
November 25, 2015
There's two holiday inn hotel at this site.
Close to the fisherman wharf. Decent room for family trip. 2 blocks to find cable cars.
Good breakfast, good hospitality, near to the favorites tourists spot fisherman wharf. Looks quite old hotel but they refurbished well. Pricey fare to SFO using regular cab, but cheaper if using Uber X.

Adam B.
United States
October 28, 2015
Decent stay, but spendy
Very comfy bed. I've rarely slept so well. But being San Francisco and being fisherman's wharf, you are going to pay a lot.

Siew W.
October 18, 2015
Very slow internet
Good location
Good location and clean environment. Forget about internet speed if you decided to stay

Siew W.
October 18, 2015
Good location. Free Internet really bad.
Good location.
Don't ever stay in this hotel if you need a good Internet connection. The worst internet ever in my life. Other than good location, nothing else.

October 10, 2015
Prime Location
Location, Location and Location

rosemary O.
United States
September 14, 2015
weekend away
Location, Transportation, parking
a little on the noisy side late at night but kind of comes with the location, coffee needs help not so good! and breakfast a bit expense.

ruben T.
August 31, 2015
good location, parking fee USD 49 PERDAY
near attraction, tourist sight, food
Clean room, i was in the second building which located across street. I can hear noise of people cleaning garbage at 5 am.street cleaning, and people walk by. Parking fee was charge USD 49/ DAY at arrival.

ruben T.
August 27, 2015
the overnight parking USD 49 is outrageous.
near tourist area, good restaurant around, good coffee in room
Despite of parking rate, distance to room from lobby, else is consider satisfying.

South Korea
August 08, 2015
Basic accommodations. Convenient good location.
Location. Cleanliness.
The accomodations were very basic. For this price you could stay in five star hotels in other parts of the world, but San Francisco itself is quite expensive. The porterage to our room was 3.75$ per bag. As we had six bags, this was quite expensive for us. Location was great with proximity to the wharf, car rentals, cable car and bus stops and restaurants. However, we found that Pier 39, which now seems the most popular spot on the wharf, is quite a walk from this hotel.

theresa C.
August 05, 2015
Disappointed stay
location location location
We had to walk from the main lobby to another building on our own, crossing the street with our luggages. The wifi in the room was so bad that we couldn't check our emails for 2 days. The shower system was difficult to use. We had expected better room and service with the price we paid. Disappointing!