Very good 7.9
Based on 856 reviews

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About Holiday Inn Manila Galleria

Description

Centrally located in Ortigas Commerical District, Holiday Inn Galleria Manila offers direct access to Robinsons Galleria shopping mall. The hotel features an outdoor swimming pool and free parking. Holiday Inn Galleria Manila is 15 km away from Ninoy Aquino International Airport, while Makati and Bonifacio Global City are 7.8 km away. Greenhills Shopping Centre and Tiendesitas shopping complex are accessible within a 10-minute drive. Offering city views, rooms at the Holiday Inn Manila come with a 32-inch LCD TV with cable channels, air conditioning, in-room safe and minibar. Wi-Fi is available in rooms for a fee. Guests can exercise and workout at the fully-equipped fitness centre, or relax with a pampering massage at the spa. Sauna facility and business centre is also available. Fab Restaurant offers all-day buffets and a la carte dining options. Drinks and live entertainment can be enjoyed at Bar One. Room service is also available 24 hours.
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Features

Internet

  • Free Wi-Fi in all rooms

Transportation

  • Valet parking
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

Land sports

  • Golf course (within 3 km)

For kids

  • Kids club

Food & beverage

  • Room service
  • Restaurant(s)
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • Currency exchange

Languages spoken

  • English
  • Filipino
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.5
  • Location 8.6
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for Money 7.6
  • Food/Dining 7.4
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Franklyn M.
Philippines
August 30, 2016
Okay hotel
Booked a 2 bedroom hotel for a party with friends. the location is perfect as it's in the center of the city and the hotel is located within a mall. Staff were nice, but room was a bit overrun - needs carpet replacement, other than that, everything was fine. Oh.. also.. the pool was too small to be shared by two hotels, it looked like a factory of children. So crowded, I ended up not swimming at all.

shelyn S.
Philippines
August 22, 2016
Will never get the breakfast buffet ever again!
No attendant at the entrance of the buffet, waited for about 10 minutes before she came and validate us and tell us to come in and just pick any available table. That was OK until I found out that there's no available table. I went back to the front to ask for assistance but there's no body there.. AGAIN I waited and finally saw a clean table but with no utensils and table Napkins, tried to find anyone who can assist and everyone I try to call just pass by me and Ignore me.

Merlu P.
Philippines
August 22, 2016
Because of late check in policy of 3pm, I will not stay here again.
Because of late check in policy of 3pm, I will not stay here again. This is too bad because this is one of my favorite hotels.

Maria O.
Philippines
August 15, 2016
Nice Location and Breakfast buffet, room is a bit old already, getting a parking space is also a cha
Pros: As mentioned the location is good as they are connected to Robinsons Galleria. Their breakfast is really good and the staff are nice. Cons: > Getting a parking space is really a challenge, there are also cars that are parked illegally as per the guard on duty. We spent more than an hour looking for a parking space. We checked in after 4 pm > The room is spacious but looks old already lighting was a bit dark too, that my kid find it hard to sleep for 2 nights. I hope the hotel will consider improving their lighting, or even an option for guests to have a brighter lamp for reading. > We only had 2 towels in a 1 bedroom suite with no face towels, when I called housekeeping, they said they ran out of towels. > Construction on going so you cannot open your windows from mon – fri 8 am -5 pm. We also had issues with the fee, as this is not an issue anymore but with Agoda/Booking.com. When we booked the room via Agoda App, it showed what you see is what you pay, inclusive of taxes and fees (8550). When we checked in we were informed that we were charged 10400 plus, due to taxes and fees. The hotel said they will take care of this for us. I but I’m still getting emails from booking.com that I will be charged for taxes and fees. I did not respond to the email anymore as it is getting more frustrating. I hope Agoda will stay the way it was before. We’ve been a loyal customer for years now and this is the first time we’ve encountered a situation where in we have to pay more. I understand that it will be credited back to me but it’s causing unnecessary hassle to our supposed to be staycation. This caused me a mobile phone call to Agoda, minutes of discussion to front desk and email exchanges to booking.com. With all these, we decided to check out earlier as we are no longer enjoying our staycation.

Nicole T.
Singapore
August 12, 2016
Needs Renovation Badly
Next to shopping centre but hotel rooms badly need renovation; old & tired furniture, bathroom. Rooms not of the usual Holiday Inn standards.

MARIA L.
Philippines
August 08, 2016
My Second Home
Holiday Inn Galleria is a home away from home. It does not intimidate me.

George C.
New Zealand
August 07, 2016
Very accessible - within a mall.
Very clean and housekeeping is on time - always. Breakfast buffet is excellent - good variety of food everyday. Very courteous staff and security at mall access is good.

George C.
New Zealand
August 07, 2016
Very accessible - within a mall.
Very clean hotel. Airconditioning is not as cold as I expected, even to the max. Too much people traffic at the lobby; but security is good.

shunrie G.
United States
August 06, 2016
Great location!
For the location and the price, it was worth it. The staff was friendly, even to locals. Would definitely stay here again in the future.

Melchor M.
Philippines
August 04, 2016
Excellent except for the elevator
Suggests to improve elevator system. It takes at least 10min before we can ride one. Thank you.



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