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Holiday Inn Manila Galleria

One Asian Development Bank Avenue, Ortigas Center, Ortigas-Pasig, Manila, Philippines 1655 (Show on map)

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Area: Ortigas-Pasig Number of Rooms: 285
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
704 reviews

Value for Money
7.5
Location
8.5
Staff Performance
7.9
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
7.3
All reviews (704)
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Tat F. Solo travelers Singapore, September 18, 2014
Good service

Good service attitude . Quiet room environment , and efficient service
8.7
The staffs are with good service attitude, felt very relax during my stay as very thing run so smoothly, because all the staffs are so willing to help, even the security guard greeted the guest with smile.
David T. Families with young children United Kingdom, September 12, 2014
Great central location, rooms and beds are old

Location, Staff, Price
7.3
We've probably stayed in this hotel about 10x, even back in the early 2000s when it was still Galleria Suites. Since I've been a resident in Manila for quite some time and worked around the Ortigas CBD for a couple of decades, I'm very familiar with the surroundings. The location can't be beat, especially if you don't like Makati CBD, in general. Several large malls are within walking distance or at the most 10-15mins cab travel. Emerald Avenue is filled with late-night, call centre offices so you're guaranteed to have coffee houses, fast-food restaurants, mini-groceries, and general crowd activity 24 hours every weekday, at least. Staff were quick to serve and are courteous as well. The rooms, unfortunately are very dated and as someone who've stayed in the same hotel the past 10-15 years, it really hasn't had a lot of improvements in design, condition, and appeal. There is a clear "old" smell in the rooms coming from the carpets and old furniture, the bed we had was very saggy already but the housekeeper said they don't have spare mattresses to exchange it with. The toilets lack flushing consistency wherein sometimes it flushes, sometimes it'll take a few tries. There's no free WiFi in the rooms as well. The hotel can be had cheap if you watch Agoda offers often enough. We had a pretty good rate during our 5-day stay. Again, the staff were attentive, and free-parking is a big deal for those who drive. Having direct-access to the mall surely helps. It's really time for a renovation or at least, change the carpets and mattresses after a couple of decades, however.
Yan K. Business travelers Malaysia, September 12, 2014
Good, clean, old

Good, clean, old
8
Catherine G. Couples Philippines, September 7, 2014
Convinient

Beside mall very comfortable stay
9.7
very satisfied relaxing stay location is the best ill surely comeback
Chungwei C. Business travelers Taiwan, August 31, 2014
convenience

just next to shopping mall
4
Alvee J. Couples Philippines, August 23, 2014
Staycation

Location, value for money, dining
7
The fixings are kind of old, but over all stay was pleasant. Not bad for a staycation. The hotel staff could have just informed us that our preferred room was not available.
Ma R. Families with young children Philippines, August 22, 2014
Awesome hotel

I liked that it had access to a mall so shopping was not a problem. I also liked that it was very accessible and basement parking available for hotel guests.
8.3
Our stay was enjoyable as we needed a place for stay cation. We had older kids and a small child and we were very comfortable in our rooms. The fact that it had access to a mall (Galleria) made it a lot easier for us to do our shopping. We had a nice stay.
Ng C. Business travelers Hong Kong, August 20, 2014
Nice hotel in the city

food, room , staff
8
This is a central located hotel with spacious, comfortable and well equipped rooms and comfortable beds. Delicious breakfast. The staff is extremely professional and service minded. Location-wise, it is near to shopping, sightseeing, metro and fantastic restaurants. This was our second stay at this hotel and we´ll always return when visiting. I would recommend to my friends who are looking for an affordable hotel in the city!
Zyn T. Business travelers Singapore, August 16, 2014
Good location with good service.

the room, the food and the staff
9.7
Manila Hotels are always very cosy and perfect for business travelers, the setting & the price of the hotel was just fine.
Kuek M. Business travelers Malaysia, August 8, 2014
good

good
8
good

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Customer Reviews - Holiday Inn Manila Galleria, Manila

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