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Holiday Inn Manila Galleria

One Asian Development Bank Avenue, Ortigas Center, Ortigas-Pasig, Manila, Philippines 1655 (Show on map)

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Area: Ortigas-Pasig Number of Rooms: 285
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
711 reviews

Value for Money
7.5
Location
8.5
Staff Performance
7.9
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.8
Food/Dining
7.3
All reviews (711)
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Marlon R. Groups Philippines, November 4, 2014
Seen better days

Location, accessibility, affiliation with IHG
6.3
This hotel has seen better days. It should be renovated if it were to live up to its name as a Holiday Inn. The rooms did not come cheap. We were quite disappointed to see the wall paper peeling off and the doors with chips and dents. The bed sheets looked outdated and were itchy. On the good side, the bellhops and doormen were nice and welcoming, personifying the much lauded Filipino hospitality.
Ryan J. Families with young children Philippines, November 2, 2014
Hotel review

Convenient location near shopping center, nice staff, clean.
7
Convenient and satisfied.
Mohamed S. Groups Sri Lanka, October 25, 2014
Clean, comfortable, but antique/old

service, location, cleanliness
9.3
was pleased with the rooms, and staff. rooms were clean. hotel could really use a renovation, it is doing quite well. with renovation it will be top notch
Glenn H. Couples Australia, October 23, 2014
Best Breakfast Ever

The food is excellent, the service staff are friendly and the location is perfect
9
No problems whatsoever
Emeric D. Business travelers France, October 10, 2014
Very convenient hotel and location. Worth staying

Location, cleanliness, facilities
10
The hotel is well maintained with clean rooms and good facilities. Being near to major attractions and shopping centres I would strongly recommend this hotel to anyone. The staff attend to us in a professional way which we appreciated very much. Do not hesitate to book this hotel!
Karlo G. Couples Philippines, October 1, 2014
Great Location

Location, location, location
6.7
Didn't stay at the hotel much. It has a great location to go out and go somewhere in Metro Manila
John B. Business travelers United States of America, September 20, 2014
good

location,food and by the mall
8
good
Tat F. Solo travelers Singapore, September 18, 2014
Good service

Good service attitude . Quiet room environment , and efficient service
8.7
The staffs are with good service attitude, felt very relax during my stay as very thing run so smoothly, because all the staffs are so willing to help, even the security guard greeted the guest with smile.
David T. Families with young children United Kingdom, September 12, 2014
Great central location, rooms and beds are old

Location, Staff, Price
7.3
We've probably stayed in this hotel about 10x, even back in the early 2000s when it was still Galleria Suites. Since I've been a resident in Manila for quite some time and worked around the Ortigas CBD for a couple of decades, I'm very familiar with the surroundings. The location can't be beat, especially if you don't like Makati CBD, in general. Several large malls are within walking distance or at the most 10-15mins cab travel. Emerald Avenue is filled with late-night, call centre offices so you're guaranteed to have coffee houses, fast-food restaurants, mini-groceries, and general crowd activity 24 hours every weekday, at least. Staff were quick to serve and are courteous as well. The rooms, unfortunately are very dated and as someone who've stayed in the same hotel the past 10-15 years, it really hasn't had a lot of improvements in design, condition, and appeal. There is a clear "old" smell in the rooms coming from the carpets and old furniture, the bed we had was very saggy already but the housekeeper said they don't have spare mattresses to exchange it with. The toilets lack flushing consistency wherein sometimes it flushes, sometimes it'll take a few tries. There's no free WiFi in the rooms as well. The hotel can be had cheap if you watch Agoda offers often enough. We had a pretty good rate during our 5-day stay. Again, the staff were attentive, and free-parking is a big deal for those who drive. Having direct-access to the mall surely helps. It's really time for a renovation or at least, change the carpets and mattresses after a couple of decades, however.
Yan K. Business travelers Malaysia, September 12, 2014
Good, clean, old

Good, clean, old
8

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Customer Reviews - Holiday Inn Manila Galleria, Manila

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