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Holiday Inn Manila Galleria

One Asian Development Bank Avenue, Ortigas Center, Ortigas-Pasig, Manila, Philippines 1655 (Show on map)

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Area: Ortigas-Pasig Number of Rooms: 285
Free Wi-Fi

Recent customer reviews

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Good

7.4

based on
242 reviews

Value for Money
7.0
Location
8.0
Staff Performance
7.4
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.4
Food/Dining
7.0
Business travelers (242)
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Stephen D. Business travelers Australia, April 4, 2015
Comfort without all the expense

Value for money, happy friendly Service, comfortable rooms
7.7
Most enjoyable, comfortable rooms with all the facilities needed including on this trip room to work, without extortionate rates. looking forward to my next trip
Divine L. Business travelers Philippines, April 3, 2015
skeletal holiday staff force, coordination issues

spacious and comfortable rooms convenient location
7
i booked 2 nights at holiday inn manila galleria, last april 1-2, 2015, because i wanted to take advantage of the filipino holy week to do some work/writing. unfortunately, the hotel did not inform me (via email or mobile, or when i checked in) that they would be doing "system maintenance" work on april 2 and 3. my sister and i woke up on the 2nd with no cable and minimum electricity output. we asked front desk about it, and my sister even asked that a manager come up to our room to discuss the issue, but no one came apart from the hapless housekeeping staff (who are not the ones who should do the explaining). we told the person at the front desk that no one informed us about the system maintenance -- this was important info they withheld because had i known about its implications, i would have booked elsewhere. to be fair, holiday inn arranged for us to transfer to crowne plaza, also part of the intercontinental hotel group, but i have to say that when we got to the lobby of crowne plaza, the front desk personnel there had still not been informed, so there are some coordination issues there. i think the lesson here is to be careful about booking hotel stays during maundy thursday and good friday in the philippines.
Siddhartha B. Business travelers India, March 31, 2015
Nice hotel with proximity to good eateries

Room Size, Comfort, Location
8
Stay was good with nice staff around.
Franchelle D. Business travelers Philippines, March 5, 2015
worth the distance

close to malls, clean and worth the price
8
For business travellers this hotel has the best location and close to shopping malls as well. The staff were very hospitable.
Arsenio S. Business travelers Taiwan, February 13, 2015
Overrated price, Old Bldg and Facilities

Beside Ribinsons Mall
5.7
- Too pricey for its hotel facilities - Other floors seem leased out as residence. Swimming Pool has to bring own lock as too many outsiders
Ajith S. Business travelers India, January 5, 2015
uncomfortable stay

In good location. Gym
4
Unpleasant. Got a room with cupboard door broken down. Late response from front desk. Long q at front desk. Flooding shower. Dusty air conditioner vent.
Evangeline D. Business travelers United States of America, January 1, 2015
great location but dated

excellent location, access to the mall, friendly staff
7.3
Had a wonderful experience, the staff was friendly, and hopefully next time I stay at this location it would be renovated
Evangeline D. Business travelers United States of America, December 23, 2014
dated but best location

It is very dated the wood interior feels like caving in on you. Public has access to the hotel
8.3
Melissa L. Business travelers United States of America, December 14, 2014
Great service at the Holiday Inn

Staff service, wifi speed and access, comfortable accommodations
9.7
Except for the strand of hair hanging from the bedside light, everything else was great. The staff was helpful and accommodating as well as reliable and trustworthy. They were very responsive to our needs.
Mark H. Business travelers Philippines, December 10, 2014
Overpriced

near to the shopping mall
6
The room is spacious. It is very close to the shopping mall.

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