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Excellent 8.2
Based on 3576 reviews

Recent customer comments

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Excellent



based on 3576 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.3
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for Money 8.0
  • Food/Dining 7.6

Vimal G.
Malaysia
July 17, 2016
Really nice
We enjoyed our stay here. Good location, comfortable rooms and the breakfast was satisfactory too. Slight issues with the lift, which may require a maintenance check.

Rachel S.
Malaysia
July 16, 2016
Stay at Holiday Inn
Good stay. Very helpful and pleasant staff. At breakfast met foreign employees who were very well trained and had excellent attitude. Working with a ready smile. Fantastic. Not the local staff though. It seemed as if working is a burden.

Daniel K.
Singapore
July 16, 2016
Above Average and Excellent Staff
To be honest, I wasn't impressed initially. It turned out to be what I have expected - an average 4-star hotel. What changed my impression was the staff who found my wedding ring at the small swimming pool. I lost it whilst swimming and reported its loss only later. The staff made a conscious note of it and I had it thereafter, as another swimmer found it. Location is somewhat centrally located if you had intentions to visit the shopping areas around Mahkota Parade. I appreciate the large guest room that I had.

Tan C.
Singapore
July 14, 2016
Good hotel
Staff at reception to conceirge was helpful and service was good. Breakfast spread is superb. Will come back again.

aris K.
Indonesia
July 13, 2016
Nice
Clean room, good facilities n location not to far from jonker street..

Hock L.
Malaysia
July 12, 2016
Great hotel but so so location
the hotel is great with cleanliness, facilities and amenities. but the problem is the road leading to the hotel which is only ONE WAY direction and nearby shop need us to make a big round the city only could get back to the hotel.

Bonnie F.
Malaysia
July 11, 2016
Good
Very good customer service and spacious room. Bed is small compare with what we see in pictures

Gei L.
Singapore
July 11, 2016
Nice hotel to stay at.
The hotel room is new, spacious and very clean. Hotel is 5 mins away Mahkota Parade but about 25 minutes from Jonker street. Sound insulation of window is not too good as we can hear cars on the roads and disco music late at night.

Fatimah G.
Malaysia
July 11, 2016
Wonderful experience
I have stayed during 1st syawal with my parents here & we found it satisfying. The location is so convenient. My mum realized she had left her watch in the hotel room after around 1 hour or so after checking out. I call to check and the staff call back after checking with the housekeeping staff. We were happy with the staff honesty and patience in entertaining our needs.

Song B.
Malaysia
July 11, 2016
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