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Holiday Inn Penang Hotel

72 Batu Ferringhi, Batu Ferringhi, Penang, Malaysia 11100 (Show on map)

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Area: Batu Ferringhi Number of Rooms: 350
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
2235 reviews

Value for Money
7.7
Location
8.3
Staff Performance
8.1
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.1
All reviews (2235)
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Rajan K. Families with young children Malaysia, July 22, 2014
Average across the board

Kids room was excellent, location on beach was excellent, lovely beach.
7
Stay was pleasant enough. Overall happy but nothing to rave about.
Raymond K. Families with young children Malaysia, July 21, 2014
Nice Beach Hotel

Service, Location, Rooms
7.7
The hotel has two blocks, one next to the beach and another across the road. We stayed in the one across the road. It has a connecting bridge to the main block where the restaurants and pools are located. Staff are friendly and efficient, rooms are clean and spacious. The swimming pool is a bit small and there is no wading pool, making it a but troublesome with my 2year old but still its nice. Plenty of water sports available at the beach and you can stroll around the area with plenty of night market stalls.
Raymond K. Families with young children Malaysia, July 21, 2014
Friendly & Comfortable Beach Hotel

Friendly Staff, Nice Beach & spacious rooms
7.7
The hotel is located along ferringi beach where you can find plenty of waters sports, night markets and spas. The rooms are clean and spacious. The staff is friendly and I can see many regulars return for another stay as staff greet them with hugs. Totally cool. Only issue is no wading pool and the swimming pool is a bit small.
Kelvin A. Groups Singapore, July 21, 2014
Decent experience. Far from town, close to beach.

Close to beach. Away from the crowd. Acceptable service.
5
The stay was nice. Service staff (some) were slightly less than friendly. Free transfer from hotel to city only has one timing available. Nevertheless, the rooms were big and bed was comfy. Our room had the beach view; although blocked by the haze. we were very near the beach. Good place for families and getting away from the noise.
. Families with young children July 20, 2014
Nice rooms.

The rooms we're very big,clean and comfy. Suitable for those traveling in big families or group. Location is in the centre of batu feringghi which makes it easier to walk around.
7.7
I would definitely reccomend this hotel to those who are traveling in a big pack and wants to save money.
Dennis K. Groups Singapore, July 10, 2014
Not bad

No comment
6
Normal
Danielle P. Groups Australia, July 10, 2014
A very well equipped four star hotel

Beachside location Close to hawker food Nice rooms & good facilities
10
Alan G. Families with older children Australia, July 8, 2014
Involved with sight seeing

Beach access, location & clean
7
The stay was enjoyable considering. If first impressions are ever lasting the reception from the hotel were sub-standard. On arrival I was offered an upgrade for $80 which I declined and then I was advised they didn't have a room as requested on booking some 2 months earlier. I was then offered a smoking room and advised due to maintenance there were nil no-smoking rooms available (lie 1). The maintenance was being carried out on the restaurant area ground floor (another lie). After being offered another free upgrade I was advised that someone would have to sleep in a rollaway bed as there were nil other rooms available. After this intro to the hotel I was not happy and this predicament left a bad taste for the rest of the stay.
Yieng S. Families with young children Malaysia, July 7, 2014
comfortable and pleasant

family-oriented, comfortable bed and friendly staffs
8
It was a very pleasant stay with friendly hotel staffs guiding you from the first moment you entered the hotel looking for car park down to receptionist and house keeping staff. The only issue is perhaps the swimming pool is not that big and with some water sports going on like most of the time, it became very small to swim around.
Xin Y. Couples Singapore, July 7, 2014
Not bad, good sea view.

Seaview, R&R
6.7
Had a free upgrade from garden view to sea view when TV was faulty.

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Customer Reviews - Holiday Inn Penang Hotel, Penang

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