Very good 7.7
Based on 1112 reviews

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About Holiday Inn Resort Batam


Holiday Inn Resort Batam, located in Marina City, is a popular choice for travelers. Only 25 kilometers away, this 4-star hotel can be easily accessed from the airport. For those of you who want to venture out, Waterfront City and Waterfront City Ferry Terminal are just some of the attractions available to visitors. Here, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as a concierge, business center, shops, and family room can be enjoyed at the hotel. Holiday Inn Resort Batam is home to 275 bedrooms, all tastefully furnished to provide comforts such as a hair dryer, daily newspaper, coffee/tea maker, balcony, and ironing facilities. Throughout the day, you can enjoy the relaxing atmosphere of the fitness center, Jacuzzi, indoor pool, sauna, and spa. Superb facilities and an excellent location make the Holiday Inn Resort Batam the perfect base from which to enjoy your stay in Batam Island.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service
  • Bicycle rental

Things to do, ways to relax

  • Fitness center
  • Sauna
  • Swimming pool [outdoor]
  • Swimming pool [indoor]
  • Spa
  • Massage(s)
  • Tennis court(s)
  • Tours
  • Table tennis
  • Garden
  • Steamroom
  • Karaoke

Dining, drinking, and snacking

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar
  • Restaurant [halal]

Access, services, and conveniences

  • Postal service
  • Gift/souvenir shop
  • Daily housekeeping
  • Check-in/check-out [private]
  • 24-hour security
  • Wheelchair accessible
  • 24-hour front desk
  • Facilities for disabled guests
  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Laundry service
  • Dry cleaning
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Currency exchange
  • Shop(s)
  • Smoking area
  • Lockers
  • Check-in [24-hour]
  • Buzzer/wireless intercom
  • Doorman

For the kids

  • Playground
  • Family room
  • Kids club
  • Swimming pool [kids]

Working and staying connected

  • Photocopying
  • Fax machine
  • Printer

Languages spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Indonesian
  • Japanese
  • Malay
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 150000 IDR
Breakfast Charge (when not included in room rate): 150000 IDR
Check-In From: 03:00PM
Check-Out From: 12:00PM
Distance from City Center: 25KM
Distance to Airport: 30KM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 10
Number of Restaurants: 4
Number of Rooms : 275
Room Voltage: 220
Time to Airport (Minutes): 40
Year Hotel Built: 1999
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Verified traveler reviews

Filter by traveler type
Very good

  • Cleanliness 7.9
  • Facilities 8.3
  • Location 6.6
  • Room Comfort/Standard 8.1
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 7.3

Vijay A. from Singapore
Stayed 2 nights in August 2015
Its a beautiful hotel with a nice pool with friendly staffs...
Reviewed August 18, 2016

ALIFAH A. from Singapore
Stayed 3 nights in August 2016
Great Resorts
I am very satisfied 200% with this resorts.. 1) All staff from Reservation, Cafe, Room Service, Laundry etc.. really salute to all of them for their outstanding services that they given to me & hubby during our stay; 2) Breakfast is great even tho' there are not much variety but the taste of the food are great. it is good if the deserts they to have puding/jelly will be more existing; 3) This is a good place to have a resting relaxing pampering ourself & having fun in the resorts itself; 4) location of the resorts is abit far from town but i still enjoying staying there.
Reviewed August 17, 2016

Kimberly R. from Philippines
Families with young children
Stayed one night in August 2016
perfect weekend getaway
courteous and accommodating staff - asked them some question on location of the facilities/resto, instead of just telling us directions, they guided and brought us to where we wanted to go. room is generally clean, except for the dusty chair in the dresser facilities are great especially the panda kids club which my son enjoyed a lot. pools are clean and clear. properly maintained. great for swimming. buffet breakfast was ok, could be better. definitely, will consider again once we want a quick and fun getaway. hopefully can try the tea tree spa next time :)
Reviewed August 15, 2016

marcus T. from Singapore
Stayed 3 nights in August 2016
Nothing much around this area however room is big, buffet is nice and the staffs are very friendly. Would love to visit the resort again to get out of the city.
Reviewed August 10, 2016

Jiunn G. from Malaysia
Stayed one night in May 2016
Nice hotel for a group of friend
Is nice to stay there with a group of friend and enjoy all the facilities there
Reviewed August 10, 2016

Jiunn G. from Malaysia
Stayed 2 nights in April 2016
Nice hotel
Nice place to relax with friend and enjoy the time inside the hotel with everything inside
Reviewed August 10, 2016

Vijayakumar N. from Singapore
Families with young children
Stayed one night in August 2016
Great swimming pool
Swimming pool was fun. Other than that not much things to do.
Reviewed August 09, 2016

Erik G. from Norway
Families with young children
Stayed 4 nights in August 2016
Family break
Very friendly staff. Did their best all the time.
Reviewed August 08, 2016

Anthony J. from Canada
Stayed one night in July 2016
Relaxing resort
Staff were very friendly, kind and helpful. Nice resort but not much else to do in the vicinity of the resort. Good place to have a quiet relaxing couple days.
Reviewed July 30, 2016

Tay J. from Singapore
Families with young children
Stayed 2 nights in July 2016
Short and sweet stay
Free shuttles from any ferry terminal to the resort is a plus point, after booking with Agoda, you just need to email/call the resort a day in advance so that they will arrange the pick-up for you, nearest terminal is at Sekupang. Staffs at the resort are mostly very courteous and helpful. Security for vehicle moving in and out of the resort are good but would prefer security personnels roaming the property to ensure better safeguarding measures. One thing seriously lacking is cctv cameras along the corridor of the rooms to deter break-in and safety issues. Out of the 4 F&B outlets, tried 3 - the Terrace café where we have our breakfast, foods is good but lack of varieties but the good thing is its served till 11am which is a good thing for late risers. Dragon Chinese restaurant the foods is okay but expensive, Thai restaurant the foods is good and value for money. The pools is fun with Jacuzzi areas in a couple of places and good to spend a couple of hrs with your young kids, the indoor playground is also packed with enough enriching educational toys for your lil' ones to engage in play. A must-try is the couple spa package which is very relaxing and affordable, nice thought worth mentioning is the use of a aromatherapy bowl beneath the massage table just below your face to relax you while the masseur work on your tired body. Gym is quite well-equipped though not much machines but spacious enough for you to move around and nearby there is a hut with a hanging boxing bag for you to work up some sweats and pretend to be Bruce Lee for a while haha. Room is clean, but the drinks at the Sports Lounge needs to be improved, the Martini cocktail and the Coco-Nuts mocktail isn't really prepared up to standard. All in, its still a nice place to stay if all the shortfalls mentioned above can be improved on.
Reviewed July 11, 2016


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