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Very good 7.6
Based on 1097 reviews

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About Holiday Inn Resort Batam


Holiday Inn Resort Batam, located in Marina City, is a popular choice for travelers. Only 25 kilometers away, this 4-star hotel can be easily accessed from the airport. For those of you who want to venture out, Waterfront City and Waterfront City Ferry Terminal are just some of the attractions available to visitors. Here, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as a concierge, business center, shops, and family room can be enjoyed at the hotel. Holiday Inn Resort Batam is home to 275 bedrooms, all tastefully furnished to provide comforts such as a hair dryer, daily newspaper, coffee/tea maker, balcony, and ironing facilities. Throughout the day, you can enjoy the relaxing atmosphere of the fitness center, Jacuzzi, indoor pool, sauna, and spa. Superb facilities and an excellent location make the Holiday Inn Resort Batam the perfect base from which to enjoy your stay in Batam Island.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • shuttle service
  • bicycle rental

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • games room

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • tennis courts
  • garden

For kids

  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service

Guest services

  • babysitting
  • concierge
  • smoking allowed

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • salon
  • shops
  • smoking area

Health and security

  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Indonesian
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  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 25.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 10
Number of Restaurants: 4
Number of Rooms : 275
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 1999
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Agoda Verified Reviews

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Very good

  • Hotel Condition/Cleanliness 7.9
  • Facilities 8.2
  • Location 6.6
  • Room Comfort/Standard 8.1
  • Staff Performance 8.3
  • Value for Money 7.7
  • Food/Dining 7.3

7.6 Segar S.
June 25, 2016
Good experience
Friendly staff. Various activities. Had a great time

9.2 Leona B.
June 24, 2016
Clean, comfortable, well-trained staff
We have seldom been as reluctant to end our holiday! Our two-bedroom suite at the Holiday Inn Batam was comfortable and very clean. An extra TV in the main bedroom allowed parents to continue watching after the children were in bed. We arrived before the official check-in time but were given our room with no fuss. The buffet breakfast had plenty of variety and catered to international as well as local tastes. The freeform pool with water slide and floating beds provided entertainment for the children while Balinese-style spa was good for adults. In all areas-reception, cafe, room service, drivers-the staff were helpful and seemed genuinely to want to be of service. Suggestion for improvement: have an intimate dining outlet e.g. Italian cuisine. Overall, a very comfortable and pleasing experience.

4.8 Aik G.
June 21, 2016
Disappointed trip
There's not much games in the game room and it operating hours starts from 10am. The games are managed by the sports lounge and you need to sign in and out. We wanted the 9 year old to try out billiard since no one is playing but it is only for 12 and above but inside the game room toddlerservice are playing and throwing balls around. We were very disappointed that a 9 year old cannot play but toddlerstill are able to. All facilities were very old and no maintenance. They only have 2 floats in the pool and we didn't get a chance to use it as other people are holding onto it. I have booked 2 rooms and requested it to be next to each other but we're assigned to rooms that are separated by a long corridor (not convenience for children to travel one room to another) the staff said the room is next to each other. Kid club is only for 4years and below. There is no kids eat free. We dine in the restaurants throughout the trip as it was raining everyday. They still charge us 5 pax. Room has room telephone not functioning properly. BBQ Seafood was disappointing. Seafood were not fresh and each person about SGD 35++

8 Yukyeong J.
South Korea
June 20, 2016
Good stay!
Good stay!

7.6 Ekkehard P.
June 16, 2016
Nice staycation
Nice getaway for a couple of days. Friendly and helpful staff.

9.2 Nuraini R.
June 11, 2016
Awesome spa and pool
Spa prices were competitive with those at Nagoya and the sessions were so relaxing. Huge pool with varying depths and a cute kids area. Complimentary candy floss and popcorn in the lobby. Efficient staff who helped us book last minute ferries.

8 noraslenda D.
June 06, 2016
To add on more varieties for breakfast buffet.
The place is really good for those with kids. But too far from town and shopping area.

7.6 FANG C.
June 06, 2016
nice place
quiet place for stay, but not many choices for food outside

8 Sathiya K.
June 04, 2016
Awesome Staff
Awesome staff. There were very friendly and helpful.

9.6 Edwin L.
May 31, 2016
Good service and family friendly
We are a family with both old and young travelers and the resort has almost everything to keep us entertained for a few days. The Chinese restaurant serves good food too