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About Holiday Inn Resort Batam


Holiday Inn Resort Batam, located in Marina City, is a popular choice for travelers. Only 25 kilometers away, this 4-star hotel can be easily accessed from the airport. For those of you who want to venture out, Waterfront City and Waterfront City Ferry Terminal are just some of the attractions available to visitors. Here, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as a concierge, business center, shops, and family room can be enjoyed at the hotel. Holiday Inn Resort Batam is home to 275 bedrooms, all tastefully furnished to provide comforts such as a hair dryer, daily newspaper, coffee/tea maker, balcony, and ironing facilities. Throughout the day, you can enjoy the relaxing atmosphere of the fitness center, Jacuzzi, indoor pool, sauna, and spa. Superb facilities and an excellent location make the Holiday Inn Resort Batam the perfect base from which to enjoy your stay in Batam Island.
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Hotel Facilities

  • 24-hour room service
  • babysitting
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area

Sports and Recreation

  • fitness center
  • games room
  • garden
  • hot tub
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • tennis courts


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Indonesian
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  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance to Airport: 25.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 10
Number of Restaurants: 4
Number of Rooms : 275
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 1999
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Verified traveler reviews

Filter by traveler type
All reviews (1078)

Business travelers (49)

Couples (378)

Solo travelers (60)

Families with young children (318)

Families with older children (77)

Groups (196)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.2 Joanne C.
May 03, 2016
Kudos to holiday inn staff! :)
very good service.. very friendly staff :)

6.4 Chong Z.
May 03, 2016
Room is old. Been arrange to level 2 which balcony is facing level 1 roof. Water is not warm enough for shower. I'm quite disappointing for this arrangement while I feel the hotel surrounding is quite good.

7.6 Yi W.
May 04, 2016
Staffs are very nice
Staffs are very nice, but the location is too far from the batam center

7.6 Christabel W.
April 21, 2016
Great Staff & Service
Pros : 1) Great staff and service (friendly, courteous and very helpful) 2) Fast wifi, good internet speed 3) Nice pool 4) Great spa, though prices can be quite steep 5) Free shuttle to ferry terminal Cons : 1) Stained sheets 2) Worn and torn furniture and fittings 3) Room cleanliness could be better 4) Limited shuttle timeslots to Nagoya

6.8 Melinda A.
March 29, 2016
Friendly staff
Booked for 3 pax but the hotel asked me to pay additional amount for extra bed. I insisted not to pay as I already paid for 3 pax and I thought it's already included in my payment. In the end, they agreed and let us checked-in without paying additional. The hotel and Agoda should have a proper policy regarding this extra person and extra bed "thingy". There's nothing much in the surrounding, not much food choices. The only thing I like are the staff, they're very friendly and accommodating but I might not come back again.

10 Mohammad A.
April 01, 2016
Great hotel
Great inhouse massage

6 KOK C.
March 27, 2016
Far away from town
Overall it was a great hotel and the staff are very friendly. However, it is very far away from Nagoya Hill, the journey takes about 30mins.

March 28, 2016
Great customer service.
Staffs are attentive and friendly,offers good hospitality but room abit old and can improve on the cleanliness. Overall an enjoyable stay!

9.2 Eunice M.
March 28, 2016
Relaxing staycation
I had a wonderful time. I enjoyed the pool so much. A lot of activities for everyone. The cafe serves good tuna salad. And there are free candy floss and popcorn during our stay. Definitely going to stay there again. Oh, the staff will greet you with the warmest smile. :)

4.8 Jek T.
May 02, 2016
Travel with families and friends
Toilet is smelly and quite dirty.