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More about this hotel:
    Area recommended for:
  • beaches
  • spas
  • family fun
    Distance to airport:
  • Hang Nadim Airport (20.7 Km)
    Customer comments:
  • "Excellent service from staff", "Friendly atmosphere"
    Top nearby attractions:
  • Waterfront City (1.0 Km / 12 min walk)
  • Waterfront City Ferry Terminal (1.8 Km / 22 min walk)

Note: Distances are measured as a straight line.

Holiday Inn Resort Batam

Waterfront City, Batam, Marina City, Batam Island, Indonesia 29422

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Features of Holiday Inn Resort Batam


Hotel Facilities

  • 24-hour room service
  • babysitting
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • family room
  • laundry service
  • meeting facilities
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area

Sports and Recreation

  • fitness center
  • games room
  • garden
  • hot tub
  • kids club
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • tennis courts

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

Languages Spoken

  • English
  • Indonesian

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Resort Description
Holiday Inn Resort Batam, located in Marina City, is a popular choice for travelers. Only 25 kilometers away,...see more Holiday Inn Resort Batam, located in Marina City, is a popular choice for travelers. Only 25 kilometers away, this 4-star hotel can be easily accessed from the airport. For those of you who want to venture out, Waterfront City and Waterfront City Ferry Terminal are just some of the attractions available to visitors. Here, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as a concierge, business center, shops, and family room can be enjoyed at the hotel. Holiday Inn Resort Batam is home to 275 bedrooms, all tastefully furnished to provide comforts such as a hair dryer, daily newspaper, coffee/tea maker, balcony, and ironing facilities. Throughout the day, you can enjoy the relaxing atmosphere of the fitness center, Jacuzzi, indoor pool, sauna, and spa. Superb facilities and an excellent location make the Holiday Inn Resort Batam the perfect base from which to enjoy your stay in Batam Island.
Resort Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (1052)

Business travelers (48)

Couples (373)

Solo travelers (59)

Families with young children (305)

Families with older children (76)

Groups (191)

Very good
7.6
Value for Money
7.7
Location
6.6
Staff Performance
8.2
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
8.1
All reviews (1052)
Sort by:
Chee L. Groups
Singapore, February 08, 2016
Stay at Holiday Inn

The in-house spa service and the swimming pool.
5
The stay was unpleasant. First night one of the room aircon is not functioning, The next day, they exchange a room but it was leaking badly. The room furniture is decaying.
Yee L. Solo travelers
Singapore, January 18, 2016
Good for a timeout with friends

Good spa. Reasonably priced for the quality if the therapists
6.3
Convenient and easy to get to the hotel from waterfront ferry terminal as hotel provides transport. Has all the facilities to spend a one-day get away within the compound.
Sylvia T. Couples
Singapore, January 03, 2016
Excellent!

Tea tree spa, hotel amenities and entertainment, free popcorn
8.7
Mohammad M. Couples
Singapore, January 10, 2016
the worse reception
2
(1) i was only allowed to check in at 3.30pm...i havd to wait for about 1 hr. (2) the reception recommend me to upgrade my room with breakfast and i agreed. i have paid the amount and receipt was given.however, the next morning they did allowed me to have my breakfast even though i show my receipt. the manager was very unprofessional. the management should train their staff. (4) the toilet pipe was leaked for the whole of my stay there.
Ardy T. Families with young children
Singapore, January 05, 2016
Good stay in Batam

Swimming Pool, Great view from Balcony and Childrens' indoor plyaroom
9
Stay was great. A bit too far from the city (45mins taxi drive depends on traffic). Otherwise, a great place just to chill and relax. If you are looking for the shopping spree, you will be disappointed. My kids and I were having great time in the pool and children's room.
Trisha R. Families with young children
Philippines, January 04, 2016
Great place to relax!

Free Shuttle, Breakfast, Pool
8.7
This is our second time in this hotel and we still were not disappointed. The free shuttle was very helpful and convenient. The hotel also arranged for our booking going back to Singapore. Our boarding passes and immigration card were already at the hotel reception before we left for the ferry terminal. The free breakfast was the best. There are a lot of options and we enjoyed it very much. The restaurants inside the hotel though were very expensive which is expected since it is inside a hotel. But still the food was great so you get what you pay for. I highly recommend this place.
Hwee A. Families with older children
Singapore, January 05, 2016
Not bad.

Big room, Nice Pool
7.7
Room is spacious. However, Hotel location is too far. Will be good if they have shuttle bus to all the place of interest and Ferry Terminal. Special thanks to Ade for helping us during our stay.
Hesti S. Families with older children
Singapore, December 29, 2015
For those who wants to relax & have peace in mind

The breakfast was splendid. The pool was very inviting. The surroundings and hotel room were very homely.
8
charlene P. Couples
Singapore, December 28, 2015
Overrated and expensive
3
I arrived at the hotel without a room because of some confusion between agoda and the hotel. The reception staff could even tell me to go and call agoda myself to settle this as they received no booking and were full house. Their manager finally sorted it out and found a room which I was promised was the upgraded studio suite I paid extra for (which I highly doubt it was - tiny corner room). The hotel's location was hardly ideal as the only means to any mall is via the limited shuttle services or highly priced drivers that you book based on destination. When you do pay for a driver, you can enjoy the entire ride with them trying to guilt trip you into hiring them for the day or sometimes your whole trip at a "humble" fee that basically equates paying them your entire holiday funds. The hotel being an old one also meant that the place was run down and the pool (which might have been awesome a decade ago) was rather filthy and quite a turn off when you get to the mouldy rusted walls. So all in all, for that price and what was planned to be a short budget was nothing but an absolute disappointment. Highly unlikely I would ever book this again.
Eng C. Couples
Singapore, December 26, 2015
Excellent staff

All staff are so friendly, more than willing to assist in anything.
7
Very good & relaxing time my wife & I had. Away from hustle & bustle of city life. Only concern is the air-conditioning is a bit noisy otherwise it is a perfect getaway.

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