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About Holiday Palace Casino & Resort

Description

Well-positioned in Nimit Thmei, Holiday Palace Casino & Resort is the ideal point of departure for your excursions in Ou Chrov. Situated only 0.1KM from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Holiday Palace Casino & Resort, the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy casino, 24-hour room service, luggage storage, Wi-Fi in public areas, valet parking.

Step into one of 412 inviting rooms and escape the stresses of the day with a wide range of amenities such as closet, towels, slippers, television LCD/plasma screen, mirror which can be found in some rooms. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, fitness center, sauna, spa, massage. Whatever your reason for visiting Ou Chrov, the Holiday Palace Casino & Resort is the perfect venue for an exhilarating and exciting break away.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Valet parking
  • Car park

Things to do, ways to relax

  • Hot tub
  • Casino
  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Tours
  • Garden
  • Nightclub

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Luggage storage
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Currency exchange
  • Salon
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

Languages spoken

  • English
  • Khmer
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 AM
Check-Out Until: 12:00 AM
Distance from City Center: 0.1KM
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 412
Room Voltage: 220
Year Hotel Built: 2000
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.7
  • Facilities 5.7
  • Location 7.7
  • Room Comfort/Standard 6.6
  • Service 6.4
  • Value for Money 5.9
  • Food/Dining 5.8

YUTHACHAI J. from Thailand
Solo travelers
Stayed one night in August 2016
ok
room price is too hihg
Reviewed August 25, 2016

Hannes S. from Switzerland
Business travelers
Stayed 2 nights in July 2016
Verry verry bad
The worst hotel I ever stayed . Unfriendly staff, dirty bath room, Verry bad food in the restaurant. Not recomendable to stay there at all. Best regards Hannes Schmid
Reviewed July 27, 2016

Chee C. from Malaysia
Solo travelers
Stayed 2 nights in June 2016
Room is clean
Hotel location is great, just beside the border. Free shuttle provided to area nearby.
Reviewed June 07, 2016

Chee C. from Malaysia
Solo travelers
Stayed 2 nights in June 2016
Location is good
Location is just beside the border. Free shuttle to area nearby.
Reviewed June 07, 2016

Chee C. from Malaysia
Solo travelers
Stayed 2 nights in June 2016
Friendly staff
Location is right beside the border
Reviewed June 07, 2016

Paul R. from United Kingdom
Business travelers
Stayed 4 nights in May 2016
When is free WiFi not free WiFi
A: When you stay at this hotel. Who on earth designed the en-suite so that the toilet is on the other side of the shower? There were some disgusting looking stains on the walls an curtains...
Reviewed May 18, 2016

Tony H. from Indonesia
Families with young children
Stayed one night in February 2016
Holiday Palace shud do many improvements
Location just beside border, Bed is nice and welcoming staff
During check in, I was quite surprised with the room given to us. It cant mention as hotel but dormitary room. How can be said as 4* hotel? In front at corridor have many un-used things put by guests and have many mosquitos. So hotel shud pay attention for the convinient of guests and shud improved the services if you want to charge a 4* room rate. Thanks.
Reviewed February 28, 2016

MADONNA S. from Philippines
Couples
Stayed one night in January 2016
uncourteous facility
cleanliness, location, good staff
it expect a little bit good facility, but they dont have even seats on reception area, the aircondition is too hot, no other facility just room, no swimming pool as it was 4 star hotel they have said.
Reviewed January 24, 2016

ANG J. from Singapore
Couples
Stayed one night in January 2016
Over priced & over rated
Room was dirty and even toilet bowl's flushing system was not working. Staff during breakfast was extremely dispolite. How can the staff claimed and argue that the coffee was warm/hot when i could even use my bare hands to touch the coffee pot. The switch was not even on. My request for a hot cup of coffee to my astonishment was to add hot water to the coffee. This is what i call DILUTED HOT COFFEE in a "4-STAR" CASINO RESORT!!! Max i give them 2-STAR
Reviewed January 17, 2016

Robert A. from Australia
Solo travelers
Stayed one night in November 2015
One night as a border crossing break.
Location. The casino staff all looked amazing. I liked the live band up in the 7th floor lounge and wasn't hassled by the girls available.
It was good. The lack of a 'bar' surprised me. I ended up drinking in the coffee shop across the road. No ATM machines but you can exchange money at the casino cashier via credit card.
Reviewed November 20, 2015



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