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About Holiday Palace Casino & Resort

Description

Offering quality accommodations in the nightlife, casinos district of Poipet, Holiday Palace Casino & Resort is a popular pick for both business and leisure travelers. Set 0.1KM from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Holiday Palace Casino & Resort, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel offers access to a vast array of services, including casino, 24-hour room service, luggage storage, Wi-Fi in public areas, valet parking.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, air conditioning, desk, telephone, internet access – wireless (charges apply). Throughout the day you can enjoy the relaxing atmosphere of the hot tub, fitness center, sauna, spa, massage. Holiday Palace Casino & Resort is your one-stop destination for quality hotel accommodations in Poipet.
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Features

Hotel Facilities

  • 24-hour room service
  • bar
  • business center
  • casino
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • executive floor
  • laundry service
  • luggage storage
  • meeting facilities
  • nightclub
  • restaurant
  • room service
  • salon
  • shared lounge/TV area
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • sauna
  • spa

Internet

  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Khmer
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Stay for free if using existing bedding.
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:00 AM
Check-Out Until: 12:00 AM
Distance from City Center: 0.1KM
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 412
Room Voltage: 220
Year Hotel Built: 2000
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.6
  • Facilities 3.0
  • Location 7.6
  • Room Comfort/Standard 6.6
  • Staff Performance 6.3
  • Value for Money 5.9
  • Food/Dining 5.8

4.8 Paul R.
United Kingdom
May 18, 2016
When is free WiFi not free WiFi
A: When you stay at this hotel. Who on earth designed the en-suite so that the toilet is on the other side of the shower? There were some disgusting looking stains on the walls an curtains...

4 Tony H.
Indonesia
February 28, 2016
Holiday Palace shud do many improvements
Location just beside border, Bed is nice and welcoming staff
During check in, I was quite surprised with the room given to us. It cant mention as hotel but dormitary room. How can be said as 4* hotel? In front at corridor have many un-used things put by guests and have many mosquitos. So hotel shud pay attention for the convinient of guests and shud improved the services if you want to charge a 4* room rate. Thanks.

5.3 MADONNA S.
Philippines
January 24, 2016
uncourteous facility
cleanliness, location, good staff
it expect a little bit good facility, but they dont have even seats on reception area, the aircondition is too hot, no other facility just room, no swimming pool as it was 4 star hotel they have said.

3.3 ANG J.
Singapore
January 17, 2016
Over priced & over rated
Room was dirty and even toilet bowl's flushing system was not working. Staff during breakfast was extremely dispolite. How can the staff claimed and argue that the coffee was warm/hot when i could even use my bare hands to touch the coffee pot. The switch was not even on. My request for a hot cup of coffee to my astonishment was to add hot water to the coffee. This is what i call DILUTED HOT COFFEE in a "4-STAR" CASINO RESORT!!! Max i give them 2-STAR

7.7 Robert A.
Australia
November 20, 2015
One night as a border crossing break.
Location. The casino staff all looked amazing. I liked the live band up in the 7th floor lounge and wasn't hassled by the girls available.
It was good. The lack of a 'bar' surprised me. I ended up drinking in the coffee shop across the road. No ATM machines but you can exchange money at the casino cashier via credit card.

8 MICHAEL T.
United Kingdom
November 09, 2015
Smokey
Location cleanliness staff
I've stayed here before and it's a pleasent enough stay just wish they could have some no smocking areas it was so smoky ,a lot of the non smoking guest were saying the same ,on occasions I had to stop playing the roulette tables for the excessive amount of smoke which would put me off staying there again .

10 ueamporn C.
Thailand
October 23, 2015
Good hotel
Food and clean and new
Every thing so good

5.7 David C.
New Zealand
October 03, 2015
Over-rated and not recommended
Location
The room reeked of cigarette smoke, carpet filthy, cigarette burns on all flat surfaces. No free WiFi. 'Free' breakfast needed to be because I wouldn't have paid for that. Reminds me of Macau in the old days. Overpriced and overrated dump.

4 Pavilas B.
United Kingdom
September 20, 2015
Overpriced, underwhelmed
I can't comment on 3 things, there was nothing good about this hotel
Rooms are not up to standard for this price, who puts the toilet on the other side of the shower? Staff are surly perhaps because they have no grasp of english, there are nearby hotels with the same standard nearby, but at a third of the price, first and last time I stay here

8 Arthit C.
Thailand
September 18, 2015
Comfy
Location, location, location


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