Very good 7.2
Based on 560 reviews

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August 26, 2016 - August 28, 2016 | 2 nights
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About Holiday Resort & Spa

Description

Balanced in the center of Tumon Bay, this 251-room beachfront hotel typifies a casual yet elegant European lobby. From your balcony, you can admire one of the only white sand beaches on Guam’s coastline. Beautiful Tumon Bay is always lively with rowing carnivals and beach volleyball games, although you may just want to enjoy the sand and top up your tan for a day. Kids will love the pool or maybe a visit to Tarza Magical Water Park just a short drive away. At the end of the day, rest in the vast, four-post beds and large comfy pillows. Refreshed in the morning, you will notice the scale of the windows that let the light fill the substantial breakfast room. Dressed in a tasteful yet reserved decor, this hotel has been upgraded to suit travelers who want to savor their hotel experience.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Kids club

Food & beverage

  • Room service
  • Restaurant(s)
  • Vending machine

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundromat
  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]

Business & money services

  • Photocopying
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Mandarin)
  • Filipino
  • Japanese
  • Korean
  • Russian
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 12 USD
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1. Km
Distance to Airport: 2.2 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 11
Number of Restaurants: 4
Number of Rooms : 252
Parking Fee (per day): 0 USD
Room Voltage: 120
Time to Airport (Minutes): 10
Year Hotel Built: 1996
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 6.9
  • Facilities 6.0
  • Location 8.1
  • Room Comfort/Standard 7.1
  • Service 7.2
  • Value for Money 7.3
  • Food/Dining 6.6

Mustafa K. from United States
Couples
Stayed one night in August 2016
You get what you pay for
The view from our hotel room The friendly staff The staff entered our room without notice when my husband and I were in the room The hotel needs an upgrade
Reviewed August 20, 2016

MIAE P. from South Korea
Couples
Stayed 2 nights in August 2016
Soso
Nearby at the airport. But too old.
Reviewed August 18, 2016

Larry H. from United States
Couples
Stayed 3 nights in August 2016
Over Priced
Hotel is over priced and is showing it's age.
Reviewed August 15, 2016

TAIHSUAN T. from Taiwan
Couples
Stayed 2 nights in June 2016
great location.
great location, near too beach.
Reviewed August 13, 2016

Noelle J. from Philippines
Business travelers
Stayed 4 nights in August 2016
Good location. But some of the staff are not so friendly. But over-all, it is a good place to stay.
Clean Good location: near DFS, Tumon Sands, Kmart
Reviewed August 12, 2016

Dong Y. from South Korea
Families with young children
Stayed one night in August 2016
trip with family
compared with other hotel or resort, low cost but little old building. so close with airport. And easy contact with any kind famous place cause of near shuttle bus stop
Reviewed August 08, 2016

jang M. from Guam
Solo travelers
Stayed one night in August 2016
good
good
Reviewed August 06, 2016

soyeon L. from South Korea
Couples
Stayed 4 nights in July 2016
good
good for couple
Reviewed July 25, 2016

Reimar Q. from Philippines
Families with older children
Stayed 4 nights in July 2016
Great Hotel
Holiday resort and spa is a great hotel if you are on a budget. Room is spacious but hotel in general needs some renovation. Elevators needs to be improved, bathrooms needs to be updated and towels needs to be upgraded as well. Location though of this hotel is perfect. Close distance to K-mart as well as tumon sands plaza
Reviewed July 22, 2016

Karen A. from United States
Couples
Stayed 2 nights in July 2016
Disappointment
I was shocked to find that we only get 1 small bottle of water for my husband and myself. We didn't get a bottle of water the next day. We were told we only get a bottle of water on arrival and not everyday. I have been to many hotels in various cities and countries and water is always provided. Also, front desk said breakfast buffet costs $21.00, while my son was told, $25.00 plus tax. Confusing and inconsistent. I didn't feel that the hotel management cared for their costumers needs.
Reviewed July 15, 2016

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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