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Holiday Spa Hotel

Gov. M. Cuenco Avenue, Banilad, Cebu City, Cebu City, Philippines 6000 (Show on map)

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Area: Cebu City Number of Rooms: 52

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Eric B. Business travelers United States of America, June 15, 2012
Fantastic service. Very accomodating staff.

very convenient location for most of the classes i teach being so close to the it park, plus great restaurants in the area.
i arrived about 2:30 in the morning due to a late flight out of clark. the front desk staff was very helpful getting me settled in. service with a smile. i ran 4 star resorts in the us for several years and my impression of the staff is on par with us standards rather than what i'm used to after 4 years here in the philippines. i have stayed here several times, including during my honeymoon, and i plan to stay here for all my trips to cebu.
Hotel Feature Tip: One little downside to the hotel is that you can't get food late at night. If you're a business traveler and plan to be up at night doing paperwork, make sure you get some food early and bring it to your room.
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Kaveh G. Couples United Kingdom, June 13, 2012
Good location but poor service

Good beds and well situated location
My criticisms: I have been to this hotel for 3 visits now and it has gone a little down hill in most aspects 1. The pool has too much chlorine in it now. 2. The gym area has been reduced by half to make conference rooms 3. The spa is OK but the massuers aren't very good at all. There are better spas in the area. Wat pho is just down the road in banilad 4. The Cafe/food service is awful! It took 1 hour to get our food and when it came the Tuna Sandwich was a very disgusting spread with little bits of tuna in it and the soup bowl was big enough to swim in!!! strange portions! 5. The staff try to do too many things at once rather than concentrate on one person at a time. It took one member of staff 20 minutes to connect me to the internet from the internet machine...it was a 5 second job. I chose this hotel for its good proximity to town centre and banilad shopping centre also the rooms are quite good for the price. It is next door to 2 good resturants Georges and Tinkerbox which is open quite late. But the hotel itself needs improvements in service quality.
Restaurant Tip: Ayala shopping centre has many many good restaurants to chose from. Next door there is a good restaurant with good affordable prices
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Jose A. Groups Spain, June 11, 2012
Good hotel, some problems though...

Good price, wonderful location
It´s not the first time I stayed in this hotel, but this last experience was awful. I got some problem with a noisy something that made impossible to sleep, since 1am the reception desk was informed... but kept me until 5am awake because 1) they said that the maintenance person was sleeping so we shouldn´t wake him up?? and 2) they did not have the initiative to offer me to transfer to any of their available rooms?? At 5am I had to almost beg that transfer, the next day was a complete loss as one can´t enjoy sightseeing when didn´t sleep the night before. Said that, is not the first time I stayed there and I will still come back since my past experiences were good. But this review will be negative.
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Adrian P. Families with older children Philippines, June 11, 2012
great location,clean rooms

undeniably one of the best in cebu!
place was nice! the staff where all friendly,what special in this hotel was the pool,cafe,the gym and also the massage service! what a great value for your money!
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Camille K. Couples Philippines, June 9, 2012
Great hotel

Spacious rooms and great service
Great facilities for health and fitness. However, it would have been better if the Internet access came free. I had to buy prepaid cards provided by the hotel to connect to the Internet. Also, the denomination I wanted for was not available so I had to buy three fifty peso-cards for an hour each, which was then more expensive compared to the card for one week's worth of access.
Hotel Feature Tip: Do try out their gym.
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John R. Families with young children Philippines, June 8, 2012
Nice Spa with clean lap pool

Fast check in. Big room. Big bathroom. Big pool. Very clean
Fast check in. Big room. Big bathroom. Big pool. Very clean. Free wifi only in the lobby.If you need a cab, just ask the guard and they will call one for you.
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Rodney Y. Couples New Zealand, June 6, 2012
Nice place

Pool and rooms
can't get better for the price in Cebu.Big gym if you are into that.
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Kyna E. Solo travelers Canada, June 4, 2012
Simple and Clean

Clean place, good location (close to malls), big swimming pool
the location of the hotel is very convenient. it is less than 10 minutes away from ayala mall. it is also a hotel that is good for people who are health-conscious, since they have work-out amenities like the swimming pool and the gym (although you have to pay a fee to be able to use the gym).
Hotel Feature Tip: Bring your swimwear since they have quite a nice pool.
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Shareefah Y. Solo travelers Bahrain, May 31, 2012
Perfect hotel for the budget conscious

swimming pool + gym
The hotel was great, although there is no elevator the room boy is happy to bring your suitcase to your room. Housekeeping came but didn't make the room and forgot to leave clean towels as well, had to ring them up when I realized we had 1 old towel left in the bathroom.
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Michelle S. Solo travelers Australia, May 28, 2012
Fantastic service, rooms and facilities

Amazing pool, lovely staff, large gym on site, spa, convenient location, value for money
I was pleasantly surprised by this place. Having spent three times as much money in Bohol the previous two nights and having been disappointed, this place was a refreshing surprise. The rooms are well appointed, the bathroom has good water pressure, the pool is really long (more than 30 metres, with lanes) and the gym has all the weights and so on plus a boxing ring and climbing wall! My only two issues would be that even guests have to pay 200 pesos to use the gym, and that the rooms don't have a fridge. But the staff were very happy to provide ice on request.
Shopping Tip: Best to get a cab to SM mall - only about 70 pesos and there is anything and everything there. Go with an empty belly and a number of hours and cash to spend! You can even go bowling and to the movies while you are there.
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Customer Reviews - Holiday Spa Hotel, Cebu City

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