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Hong Kong Kings Hotel

303 Jaffe Road, Wan Chai, Hong Kong, Wanchai, Hong Kong (Show on map)

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Area: Wanchai Number of Rooms: 98

Recent customer reviews

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Pleasant

6.7

based on
849 reviews

Value for Money
6.9
Location
7.6
Staff Performance
6.5
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.5
Food/Dining
5.8
All reviews (849)
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Michael P. Business travelers United States of America, October 18, 2013
You get what you pay for.

Not sure I can think of three.
4.3
Dirty room. Hair in the shower. On the ceiling as well. Non-smoking, but smells like smoke. Staff are hopeless and helpless. No check in before 2pm under any exception. Even if the room is vacant. I had to leave my bags there as I had a work meeting before 2pm and asked for a plastic bag like one normally used for rubbage or groceries. I was told no such bag exsisted and they didnt even attempt to look for one. Its all about about the service in this industry, and this place is really lacking in it. Do yourself a favor and dont order food room service. Horrible quality. Bed is as hard as a rock, so hope you dont like comfort. TV didnt work when I arrived and they had to send somebody to repair it. Air con was not working at all for my entire stay. (A long two nights) The internet is shared on the floor and keeps dropping in and out. No shampoo in room, just liquid soap in shower. No soap by sink. Maybe the Presidential Suite gets soap to wash hands in the toilet, not sure. And if you check out, and want to leave your bags there while going out for breakfast or lunch, you have to pay for a bag. Which is ridiculous! The fact that they even charge is ridiculous after you have stayed there. "You charge to hold the bag for a few hours after check out?" "Yes, because we a hotel." "Yes, exactly. You're a bloody hotel!"
William P. Business travelers Australia, October 15, 2013
not too bad

location, clean and close to mrt
5.3
the hotel was adequate but the restaurant was never open for breakfast. All hotels inn Hong Kong are expensive and this was no exception so the value for money was not really there. You are probably better off to pay $50 more and get a lot more value.
Emmanuel B. Business travelers France, October 12, 2013
Good hotel

my stay was comfortable and my business meeting was walking distance from the hotel. the staff was helpful and friendly
7.7
William C. Business travelers Singapore, October 12, 2013
Near to shopping area Time square, 10 min walk

Fast Internet , near eateries , clean room
5.7
We have a pleasant stay in the hotel and enjoy the fast Internet and 5 min walk to Tim square .
Tan H. Business travelers Singapore, October 10, 2013
Near MTR, easy access to eatery place and shopping

location, clean room, large room
7.7
Lee C. Families with older children Malaysia, October 4, 2013
Good location and comfortable

Good location, comfortable and bigger room
6.7
Pleasant would be better if the front desk staff can be more friendly and no conceirge service.
Mark L. Solo travelers Philippines, September 30, 2013
Nice

View Location People
6.7
Christopher B. Solo travelers Australia, September 30, 2013
Convenient location

location, staff, convenient
6
Convenient location to nightlife and shopping. Room was ok not big.
Merwin P. Families with young children Philippines, September 29, 2013
quiet but no class.

broken door locks, broken thermostat (AC controller), broken safety vaults.
4.7
It was fine because we only slept there for one night. The hotel lobby is okay but not appealing to hotel guest(s). we were expecting a modern well maintained secured rooms with good working facilities. Although staffs are attentive with the requests, i guess they are not skilled enough to fix small problems (which sometimes requires experts or professionals). In conclusion, the hotel needs some improvements and hire a maintenance crew(s).
Merwin P. Families with young children Philippines, September 29, 2013
good but not satisfactory.

location, fast internet and a big fat old tv on the window.
3.7
if im just looking for a place to sleep on my own this hotel is ok. but with the family members i will recommend a apartel or small apartments. (it's a shame they can't afford flatscreen tv that can be mounted on the wall and can save more space). security-- they still use the conventional key to open the door. safety vaults are not working well.. i guess rooms are not well ventilated they even smell smoke...

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Customer Reviews - Hong Kong Kings Hotel, Hong Kong

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