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Recent customer comments

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All reviews (1889)

Business travelers (430)

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Families with older children (181)

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based on 1889 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

June 05, 2012
Great hotel service
very accommodating
The service is great. Concierge personnels are always ready and very helpful. They welcome their guests with a smile.

9 Winnie W.
May 30, 2012
Good location to airport
Free shuttle to airport and subway station
Impressed with the service of the hotel. They are polite, quick and efficient. We are provided with the schedules of the shuttle bus. Going to the airport is every 20 minutes. You have to be there 5 minutes before the schedule, as they leave on time. Internet is not free in the room. But if you sign up to be a member of the Marriot group of hotel, it is free. It is effective immediately once you sign up. Wi-fi at the lobby is free.

8.3 Li C.
May 31, 2012
Close to Airport, Clean and Cosy
As we were in HK to catch a concert at the AsiaExpo Arena, the Marriott hotel was a perfect choice. Just a few minutes walk from the concert venue. Hotel is quite near and decor is modern and cosy. Location is quite far from the city area. Taxi ride to Tsim Sha Zui cost about HKD150. There is also a shuttle bus from the hotel to the nearest MTR station about 7mins away.

8.3 Deane H.
May 24, 2012
Great for Overnight Transit
Close to Airport Terminal
Decent Hotel for overnight Transfer. You have to find your way to the bus terminal on the ground floor which can be a little confusing as there is no real signage for the Hotel. Best to ask the Information desk what Bay the bus leaves from as well as this can also be confusing due to the lack of signage. Having said that, the shuttle bus leaves every 20 mins and it only takes a few minutes to get to the hotel. Check in and Check out can be a bit hectic due to the large amount of transferring passengers so allow extra time for this. Room are fine with views over the bay or airport. Amenities and facilities are good. Room service was also good with reasonable prices

8 Dan N.
United Kingdom
May 23, 2012
Lovely and luxurious airport hotel
View of airplanes landing
Would say that I was impressed with the hotel. We went to the hotel desk at the airport and were shuttled to the hotel. There is also an airport shuttle to take you back on your departure. Even without the shuttle the hotel is next to the Asiaexpo MTR so is very easy to access the city. Room was spacious and bed was comfortable. Only downside was that there was only a shower and not a bath. Hotel room even provided an umbrella for us to use...helps with the unpredicatable HK weather! Would certainly stay again if I was transiting in hong kong.

9 Trevor Y.
New Zealand
June 08, 2012
very upmarket hotel close to airport
modern and clean
enjoyed the stay but needed to catch plane next day. good excursion is to go to tung chung on the shuttle and visit ning po gondola

8 Ronald W.
April 01, 2013
Good but expensive
Location, Clean room, airport shuttle

6.7 Mark S.
May 24, 2012
Good airport hotel
Clean, nice rooms, good breakfast
everything was fine, except that on checkin i had to push to get the already-paid-for breakfast inclusion recognised.

6.7 Monruedee Y.
May 28, 2012
Secutiry System not strong enough.
Near the airport.
My sugguestion is the hotel Management should revise the security team by should not allow the other who not the guest to enter into guest room the room more than 2 persons per visiting.During my visited, while I walked to my room, there are about more than ten persons(I think, they are local people who is Fan club of the artist (Kim Hyun Joong) also ride the lift at the same time with me for visit thier friend and they are not guest and very noisy.

8 Aliya N.
United Kingdom
May 16, 2012
Convenient location and amenities
Shuttle service
Convenient distance from tje airport. Easy shuttle service to get there and to the mtr